the consumer view of online shops
Terms and Conditions

Reviews & Ratings

Customer reviews / ratings are not edited or tampered with in any way.

Only one review / rating is allowed relating to one actual order.

Reply Comments

Registered retailers are given the opportunity to post comments as a reply to a review about them.

Only one reply comment is allowed per review.


Reviews and ratings are only deleted in accordance with these Terms and Conditions.
If you wish to have a review removed please contact us stating the reasons why it should be removed.

Only their own replies to a review can be removed by the retailer.


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Terms and Conditions

The use of our services is an agreement and acceptance of these Terms and Conditions. The Terms and Conditions are applicable to all users of the website, If you do not wish to accept and agree to the Terms and Conditions, you are not allowed to use this website.


Consumer View accepts no responsibility for any losses, claims, damages, costs, charges, expenses, liabilities, demands, proceedings and actions which any person(s) may sustain or incur or which may be brought or established against them by any person(s) and any case(s) which may arise out of, or in relation to, or by any reason of their use of this website and or it's services.

Registered retailers and reviewers / contributors are totally responsible for the content of the contributions published on this website and guarantee that Consumer View, it's staff, agents or representatives are held indemnified for any demand whatsoever that may be raised by any party as a result of posting content on this website.

The views expressed on this website by any contributors are not those of Consumer View, it's staff, agents or representatives.

Any links to third party websites from this website do not amount to any endorsement of that site by us and any use of that site by you is at your own risk, links are given in good faith and we cannot be held responsible for updates or changes to content in those websites.

Website / service use

Registered retailers and reviewers / contributors may not post content which :-
breaks any relevant local, national or international law or which incites or encourages others to break any such law;
is racist, sexist or homophobic or otherwise discriminatory;
is pornographic, obscene, profane, vulgar, or contains swearing (including words which use * or any other symbols instead of a letter to make the profanity less obvious);
is defamatory of any specifically named person;
infringes the rights (including but not limited to the intellectual property rights) of any person or legal entity;
impersonates, or attempts to impersonate another person, whether or not that person is a user of this website / service;
infringes the privacy of an individual or company, including (but not limited to) posting specific contact details of another individual;
is otherwise offensive in our reasonable opinion.

To help us moderate the service, all Content must be in English only.

Should you find any Content that you feel is inappropriate or not in line with these Terms and Conditions, please let us know by using the website contact form. If we agree that it should be removed, it will be done so as quickly as possible.

We reserve the right to delete any contribution, or take action against any user, at any time, for any reason inline with these Terms and Conditions.
We reserve the right to report to the relevant authorities any Content which we believe to be illegal.


We off a FREE TRIAL with no obligation to continue using our service after this period. If you do decide to continue the minimum contract period is 12 months prepaid.


Registered retailers can cancel their service at any time with the option to leave any reviews on the site or remove them completely, if removed all associated data will be deleted. Refunds are not given where the retailer decides to cancel the service.


We only use session cookies to confirm that a retailer has logged in or if a reviewer is present on the website, these cookies are essential so that the website can "remember" who is logged in as users move from page to page. We also use a session cookie to validate that a human being is filling in the contact form by using a validation code. Session cookies expire once you have left this website, parts of the site will not work if these cookies are not permitted. If you do not wish to allow the use of these cookies you may leave this website and the cookie will expire / be removed.