1342 Reviews - overall rating 4.4 out of 5
91% of reviewers would use this retailer again.
MasimoreBy Peter Robertson on 21/04/2017
Good fast easy sevice and pick up good quality.
Spring convention orderBy Gill P on 21/04/2017
Easy to place order online and ready for collection. Very helpful staff.
MrBy Chris Antonio on 21/04/2017
Excellent service, excellent advice, excellent products. Eric & John are extremely generous with their time & knowledge. Highly recommended.
Polyhive.( Nation deep ) & Nuc box.By C.Micah on 19/04/2017
The staff at Maisemore are very helpful, nothing is too much trouble. I relied on their knowledge and advice when purchasing their polyhive and poly nuc box, as I am new to beekeeping. The hives arrived promptly and I`m delighted with them. Easy to assemble and very robust.
MaisemoreBy An anonymous customer on 19/04/2017
The items ordered where as expected and a good price.
Excellent service, Cant fault themBy Matthew Harris on 16/04/2017
I have ordered lots from Maisemore Apiaries, and i cant fault their service. I have placed more orders than i care to think about, and even when a show or festival is imminent they still manage to get all their orders out on time, every time. In all the time i have used them, one item wasnt in stock that day that i needed, but would be in next day. So I said delay sending the parcel until it arrives
Super service .By Dean R on 16/04/2017
Received my order swiftly and well packed . Had one incorrect item that was dealt with quickly . Overall very happy with the service and equipment . Will be using again in the future .
PolyhiveBy An anonymous customer on 14/04/2017
Quick service, and great equipment, but would like more emails about delivery.
New season goodiesBy Tuscan beekeeper on 10/04/2017
Answered my phone enquiry easily. Exactly as ordered, delivered promptly. I`ve only ever placed telephone orders before, the website was easy to use - great service as always. A very good experience.
More than satisfiedBy Martin Clayton on 06/04/2017
I am more than satisfied with my recent on-line purchase of a bee suit. I give occasional help to a friend who is a beekeeper, and have had difficulty locating a bee suit that would be a good fit. The choices offered by Maisemore were extensive and clear, so I ordered with confidence. Delivery was speedy, and I am very pleased with the product.
nucleusBy john williams on 04/04/2017
the order was quickly verified and all the appropriate information as to future deliveries clearly stated
I await the completion of the order when ready.
Maisemore Apiary Online OrderBy H Scott on 03/04/2017
Very polite, knowledgeable and helpful staff. Goods delivered promptly. However, I always need to phone my order through as there is consistently an issue with security when using my card. I would give a 5 if this was resolved.
Wax FoundationBy An anonymous customer on 03/04/2017
SpeedBy John Carnegie on 03/04/2017
What was brilliant was the fact that one does not need a password. Choose and pay and everything arrives in excellent time.
great sreviceBy jonnie miller on 02/04/2017
Absolutely superb. Service and care delivered even when errors made on my part. Definitely will be using maisemore again.
Very good serviceBy An anonymous customer on 01/04/2017
I wanted to try a poly hive, I was able to find the item I required which was sent quickly. Putting the hive together was easy.
Maisemore Apiaries - Order BWEB1711323832By Peter Walker on 01/04/2017
Order BWEB1711323832 - £522. Order was deficient several items on receipt - and still is. Slow delivery - Maisemore staff were attending a show in Eire, consequently this order was nor processed until their return.
Website. Item listed (National Poly Miller Feeder)was/is out of stock and awaiting manufacture. consequently not included/missing from order BWEB1711323832 - was still charged for them, still awaiting delivery (1 Apr).
Overall. Helpful and friendly, but very average level of service..
NUC box purchaseBy Peter Shaw on 30/03/2017
Easy to use
PolynucsBy BeeK on 25/03/2017
Straightforward website. Order and payment confirmation two separate emails. Order arrived at time stated properly packaged. Polynucs are great - integral OMF and feeder/eke included. Chose this polynuc design because I don`t like the fiddly side feeder most of them seem to have. Not in use yet but swarm season is on the way!
Excellent supplierBy An anonymous customer on 24/03/2017
Quick delivery, excellent products
ReviewBy Ian Prebble on 22/03/2017
Excellent service and a great product
Quick and excellent serviceBy Michael WALKER on 21/03/2017
Phoned to enquire for delivery before Beetradex. Assured OK.
Ordereds on line.
Delivered two days before Beetradex.
Poly NucsBy George M on 15/03/2017
Light weight. Painted x twice with sandtex ext. masonry paint
Season has not yet begun but hope to use the Nuc for splitting and Q. rearing.
Will have a better feel at end of season !
Speedy deliveryBy An anonymous customer on 13/03/2017
Excellent service, as usual, and I will certainly use this site again. I recommend !!
Quality and sensible pricingBy David on 12/03/2017
I ordered some commercial poly Nuc hives in the January sale and they are great. Good quality poly and no faffing about trying to convert from another close size to commercial - thanks Maisemore.
Ordering was easy and the hives arrived well packed.
Now I just need the time to get them painted before the season gets going!
Latex glovesBy An anonymous customer on 10/03/2017
Haven`t tested the gloves yet - but exactly what I ordered. Website easy to use and I was surprised how straightforward it was to use vouchers. Prompt delivery, well packaged.
Great ServiceBy Ray Stephens on 09/03/2017
maisemore are always a pleasure to deal with. They are helpful and always happy to offer advice.Website is very easy to use and informative and lists a huge range of products.
HappyBy Steve Irish on 09/03/2017
Pre-ordered for collection at Bee Tradex. Order was ready, priority treatment with no queue. Good price and all packed in cardboard box. Very pleased.
Excellent serviceBy Paul Tagg on 23/02/2017
Only ordered a couple of pieces of equipment, but at good price, easy to locate on website and arrived well packaged in good time. Very pleased all round. Recommended.
poly hiveBy Mr, CORBETT on 21/02/2017
ordered poly hive
it came very quickly
its my first poly hive
was easy to put together
i just need to screw
and paint it paint it
Maisemore Bee Supplies ReviewBy Philip Adedeji TA as Freds Bees on 21/02/2017
Easy to use website... Order confirmed immediately... The couriers contacted my partner as requsted and deliverd next day in the confirmed time slot..The order was delivered in excellent condition not like the damaged order Fedex delivered on behalf of a rival Bee Supplies company.. . I have used Maisemores before and will continue to use them again
Bee Veil & SmockBy Northern Apiaries on 15/02/2017
Ordering was simple. Goods received within 4 days. Excellent quality
poly nucs & foundationBy A Caveney on 14/02/2017
Normally very good, but I cannot rate good as I have not received order yet, order made 3 or 4 weeks ago. My usual first choice for supplies but postage costs high.
helpful and efficientBy An anonymous customer on 14/02/2017
Always available to speak on the phone and consistently helpful.
Super Service As AlwaysBy John Geden on 13/02/2017
You just cannot fault Maisemore. I now buy all of my poly hives from them I think they are the best available on the market. Not only that but the customer service is outstanding. One pallet of hives arrived last week and two poly nucs had been damaged in the delivery (not the fault of Maisemore).
One phone call and replacements arrived the following day.
Overal as a bee farmer I am very impressed with the team but particularly Caroline who I usually deal with. Good equipment, high quality, delivered on time, competitive prices and great customer service...what more do you want really!!
basic flat-pack hiveBy Rob Williams on 13/02/2017
Fast delivery, in 2 parcels.
Internal packaging needs improvement, nails got free inside the cardboard box causing a nuisance.
The hive parts came together easily for gluing & nailing, I have yet to tackle the 30 frames. It is only the 2nd hive I have assembled.
Recognizably a "seconds" unit, but looks OK once varnished.
A cheap plastic queen excluder may need to be substituted.
I needed to order metal frame slides for the brood box separately as none were provided.
Poly HivesBy G Wilson on 12/02/2017
The only thing that I noticed, was that the pallet was soaking wet.
I have only opened the brood boxes so far, and they feel damp, and
the instruction leaflet inside is quite wet. Any reason for this ?.
Reply from retailer :
Dear Mr Wilson
Polystyrene bee hives are made using steam this intern takes quite a while to evaporate from the finished product so when we put the instructions inside and shrink wrap the instructions pick up moisture this is where all the moisture has come from on your pallet.
Great Poly HivesBy Alan on 09/02/2017
First journey into Poly Hives, great price, wonderful quality and excellent service and delivery. Easy to put together and a great excuse to hide in the shed for a few hours this time of year!
Recommend to anyone, just need to hope the bees like them as much as I do.
fondantBy An anonymous customer on 08/02/2017
web site has only limited range. did not supply as fast as previous order
Very efficient serviceBy Lumley on 07/02/2017
Very helpful and efficient service, they even phoned me for clarity on something. Prompt delivery followed in a well packaged carton. I found the website easy to navigate and order from.
MrBy William Warren on 06/02/2017
Absolutely delighted with the quality of the product vis the price!
I bought a polycarb hive, and additionally 2 nucs,all 14 X 12, and they are excellent. I am also impressed with the supply of screws with the hives. A great touch!
Although this purchase was part of a sale session, they were delivered in good time. Well done Maisemore!
Quick efficient serviceBy William Owen on 05/02/2017
Ordered on Friday morning, delivered Monday afternoon. A quick and efficient service.
MrsBy Sue hatton on 04/02/2017
All good and great to visit in person as well
Fast and efficientBy Tony Mann on 04/02/2017
Great website and products. Service was excellent and fast
OrdersBy An anonymous customer on 03/02/2017
Good product, price and delivery
Good Communication & SupportBy Chris MacLeod on 30/01/2017
Bought several items in the sale at a very good price. The Poly Nuc is excellent quality and good value even when not reduced in the sale. One item, an electric smoker, proved faulty and was returned with no problems and a very quick refund.
Good customer service and a quick answer to telephone calls - I look forward to using the company again in the near future.
Maisy`s do it againBy David B on 28/01/2017
Quick turn around considering it was a January Sales order. Good prices. Good service. Felt informed throughout
recent purchaseBy Andrew Hardy-smith on 27/01/2017
I was very pleased with the speed of the service provided
Great productsBy Warwick Francis on 27/01/2017
I am always pleased with the service I receive. My only issues are with the Couriers
maisemoreBy cathy mudge on 25/01/2017
Website flows well, easy to use, have phoned in for help and they have answered my query
Great service at MaisiemoreBy JOHN ADAMS on 25/01/2017
Brilliant service . Very helpful and polite staff. I recommend this firm highly
MrBy Rogers on 24/01/2017
Most helpful with my novice knowledge and with the order arriving on time given
Sale itemsBy Colin Edwards on 24/01/2017
As usual excellent service great people
Great Service and valueBy David Wood on 23/01/2017
Always on time and very obliging service. I always buy wax from Maisemore.
order receivedBy Heather on 23/01/2017
Excellent service, packing,delivery...my only comment...and it was my initial fault... but if one person packed all.. a quick phone call to me to confirm if a mistake was being made..as I wanted brood frames and ordered 200 brood foundation but accidentally ordered super side bars!!. Too messy and costly to send back so have a surplus of sn4`s.
Maismore apiaryBy Ian moore on 23/01/2017
Very good service no problem
Thank youBy An anonymous customer on 23/01/2017
Online shop easy to navigate and equipment delivered promptly. Thank you .
MrBy Roy Charman on 22/01/2017
Excellent product speedy delivery and at a good price.
Sale orderBy An anonymous customer on 22/01/2017
I order a good amount of my bee keeping equipment from maisemore apiaries, They are reliable and give a very good service, If there are any problems they are a phone call or email away, they answer all inquiries quickly and efficiently.
online orderBy mike suart on 22/01/2017
very good with more detail when clicked.
could the foundations be shown as National Super size and National Brood size National for clarity.
Maisemore Poly Nucs and WaxBy Dave Corbett on 22/01/2017
I ordered a large number of poly nucs and wax foundation in winter sale. The quality of both is really pleasing, and I`m really happy that there`s a decent alternative to another company`s nucs that come with a redundant feeder - throwing a useful feeder in with the price was even better... but I was a little disappointed to find that I needed to buy the clear plastic cover boards separately, as I expected this to be included in the price and would have paid a slightly higher price if this had been.
National poly nuc with feederBy Chris on 22/01/2017
Great product easy ordering from web site very prompt delivery well packed would recommend. Will use retailer again.
Will use againBy An anonymous customer on 19/01/2017
bee foodBy Colin Rowlands on 12/01/2017
excellent service and fast delivery
Review of productBy Don Bennett on 03/01/2017
Items were given as X Mas gifts so unable to commen
t . Will try to reply to your comments later
customer satisfactionBy g hogg on 20/12/2016
This the second time I have used maismore apiaries and on both occasions the equipment I ordered was delivered next working day and should require more equipment I would try these first
LabelsBy A E Taylor on 19/12/2016
Fist Class Service as usual very quick delivery
Good Customer FocusBy James Allen on 17/12/2016
My welsh language honey labels required special characters and they took a lot of trouble to ensure that the end result was correct, before being printed.
Delivery was also very fast. Thank you.
Plastic Queen Excluders.By James Balmforth on 14/12/2016
I bought the Plastic Excluders in the sale because they were a very good price. I got excellent service from Maisemore as always and would certainly order from them again.
My new hiveBy Susan Hart on 11/12/2016
New to bee keeping but found the web site easy to navigate. Would have liked a break down picture of a hive so, as a beginner, I could see exactly what I needed but that isn`t a criticism it`s just an idea. My purchase arrive quickly and looks great stuff but I won`t be building it until early spring. This is now going to be my first port of call for my apiary bits
Poly nucBy Eileen on 08/12/2016
ServiceBy Stephanie Kirke on 05/12/2016
Great service given and choice of products
Recent PurchaseBy George Strang on 05/12/2016
Good website and helpful courteous service.
ReviewBy Helen harris on 05/12/2016
Had trouble ordering a voucher for my beekeeper dad online so called them and they sorted it immediately for me and I received it first class in the post the very next day. Just about to order another for him for Xmas. Great service.
LabelsBy David Cox on 02/12/2016
Quick and efficient service. Thanks.
Budget hive and acessoriesBy Stuart Ord on 02/12/2016
I`m new to beekeeping, and this is my first hive. I found Masiemore`s service to be very good, and the products, whilst not yet used, all seem to be good quality. Here`s hoping I`ll be buying another from them at the end of 2017.
Rapid and accurateBy Ted on 30/11/2016
Very rapid service, goods arrived in less than 24 hours.
Plastic Excluders.By James Balmforth on 29/11/2016
Web site is very good.Products for sale are well set out and easy to follow.
Excellent Service Excellent ProductBy Nick Templar on 29/11/2016
Maisemore Apiaries Poly Nuc is a well thought through addition to beekeeping and I needed one in November to transfer a wild colony from a compost bin.
The order process is straightforward and the delivery service is excellent, I received a text the minute it arrived.
great serviceBy Filberts Bees Ltd on 29/11/2016
Great service - prompt despatch and always someone to answer questions on the phone. Love the handwritten invoices - I know I`m dealing with real people!
LabelsBy David Chevell on 27/11/2016
Good clear easy to use , order labels from site easy to sort delivered at the speed of light
Mail OrderBy M Blanchette on 22/11/2016
I received helpful advice over the phone prior to order, speedy delivery. Very good packaging.
MrBy Dennis White on 18/11/2016
Fast reliable service
Sale WBC hiveBy S Clapson on 17/11/2016
As always good service and easy to use website, recommend Maisemore to our new beekeepers as a respectable company to use with an excellent selection of beekeeping resources at reasonable and affordable prices. Many thanks
Fast and reliableBy Ted on 16/11/2016
I ordered a few bits about mid day and they arrived the following morning. Brilliant.
Maisemore Sale Items:By An anonymous customer on 15/11/2016
As always with Maisemore Apiary, service is fast and efficient and goods of excellent quality. My favourite company for all of my apiary requirements. Always ready to help and advise.
BWEB162310174540By JM Woodhouse on 13/11/2016
Good service as always
Mouse guard orderBy An anonymous customer on 10/11/2016
It was easy to find the product I wanted on the website and find out the delivery costs too.
The price including delivery was very reasonable and cheaper than other sites I looked at. The only issue I have is that although my order arrived quickly and securely packaged, the mouse guards arrived slightly bent so perhaps some stiffer material might have been added to the package to prevent this.
Good ServiceBy David Elliott on 09/11/2016
Maisemore delivered exactly what I wanted and within a few days
Hive partsBy Tom on 07/11/2016
Brilliant stuff all parts really great value. Would totally recommend and will buy from again. *******
BWEB161710155849By Peter Jenkins on 07/11/2016
Good service. Problems with paying on line, but excellent telephone service compensates for this.
Hinges for 9 frame extractorBy Mr Warren on 03/11/2016
The requested hinges arrived promptly and accurately.
Goods and ServiceBy An anonymous customer on 01/11/2016
Both service and goods excellent
All goodBy Lucie on 30/10/2016
All fine and dandy
Poly nucsBy Mike on 28/10/2016
Pleased with quality,great to have top feeder as opposed to side feeder,price very competitive , free delivery a bonus, delivered within 2 days.
Disliked that no clear top cover to allow visual check without releasing bees, should be offered as an optional extra.
Poly feedersBy Steve Thompson on 28/10/2016
I have bought products from maismore on a couple off occasions now and both times been very pleased with the quality of the items and the speed of which there dispatched, would definitely recommend them to others
Poly NucBy Nick M on 27/10/2016
Ordered a poly nuc to rescue a small colony under wasp attack and give them every opportunity to survive winter. Great price, fantastic product and super quick delivery. Definitely use Maisemore again.
Always on timeBy An anonymous customer on 25/10/2016
I always buy second quality frames. The wax orders are very good value and allow me to supply members of our branch at very competitive prices because of the discount for order above £200.
Long may it be so.
Sometimes there is difficulty when amending an order over the the phone when the original is placed on the internet but the team are very quick to sort things out.
MaisemoreBy Ian R on 25/10/2016
Good service and they use a good delivery courier who gives you an estimated time of arrival within 1 hour. This is really worth it to save hanging around waiting for a delivery
orderBy Kerry on 25/10/2016
Wonderful service as usual
Thymol CrystalsBy Stephen Trini Ndlovu on 23/10/2016
Pleased with my purchase. Goods arived in reasonable time.
great service /quick deliveryBy kath cordingley on 22/10/2016
i use this company regularly and they always provide excellent , cheerful service and the goods are very well priced, excellent quality and arrive very quickly
Sale OrderBy A THOMAS on 22/10/2016
I found the website extremely easy to use and the value offered in the sale attractive. Unfortunately, some of the goods did not prove to be of the quality I expected:
The beekeeper`s jacket was excellent.
The frame of the queen excluder was broken and the grill distorted, possibly in transit (I have repaired it).
The stapling on the floor mesh on two of the three hive bases was very poor, the staples being driven in so deeply that the edge of the mesh was raised as much as 1/8". This would seriously obstruct bees entering and leaving the hive. I removed most of the staples, straightened the mesh and re-sited the staples so that the edge is less obstructive.
The design of the stands is such that the alighting board is about 3/4" below the sill of the hive entrance. I introduced a spacer between the side frame and the alighting board so that the board is more closely aligned with the sill. It would have been easy to design the stand so that this modification would be unnecessary.
The entrance blocks are of indifferent quality, several being very roughly machined, two of them about 1/4" too short and of inconsistent dimensions such that two are so thick that they cannot readily be inserted whilst the third is much smaller.
I would have been very disappointed had I paid the listed price for these items; a good deal of fettling will be required to bring them to a usable standard but, at the price I paid, they are adequate.
MrBy Jan walker on 22/10/2016
Recent orderBy An anonymous customer on 22/10/2016
I ordered a few things in their recent sale, these arrived quickly. There was then a problem with the Hamilton Converters and how they fitted together.
After going back and explaining, they took time to understand the issue and made sure that they put it right by sending me new side rails. I received new pieces quickly through the post, and I would definitely recommend them to others.
I`ll definitely use them again - especially as they stock some poly commercial hives and nucs!
Great serviceBy An anonymous customer on 22/10/2016
Delivered honey labels very promptly and to my requirements
Eke polyhiveBy An anonymous customer on 20/10/2016
Ordered an eke to fit on brood box. Unfortunately wrong size, too small obviously for much smaller brood box. I should have phoned before ordering, OK as someone else made use of it. Already have a Maisemore polyhive and pleased with it. Maybe some measurements on website might have helped.
Easy to deal with.By Jimmy C-I on 19/10/2016
Have now made several purchases with Maisemore Apiaries, all have been handled by them with courtesy and speed.
The packaging of the items brought has been excellent as has the speed of delivery, I must also mention that the quality of the items purchased has been high.
The items have all been ordered using the website, which is clear and easy to understand and use or the phone, I am looking forward to visiting their premises sometime in the not too distant future.
Thank you Maisemore Apiaries.
Beekeeping equipmentBy Adrian Clark on 09/10/2016
Great service and product with very fast delivery, Very easy and user friendly website
Excellent website and serviceBy An anonymous customer on 09/10/2016
Easy website to use and find what you are looking for, and also discover new products. Information on the website about beekeeping and beekeeping products also available are extremely useful
Items ordered arrived promptly, and were excellent quality. This is my go to website for beekeeping equipment
Rapid FeederBy Donna Coats on 08/10/2016
The 3 gallon Rapid Feeder is an excellent piece of kit.
Love the fact it`s the perfect length and breadth to fit on a National Hive without the bother of using an eke. So much easier to put in place and refill without lots of curious/ hungry bees getting in the solution.
Will be ordering another one soon X
MedicationBy An anonymous customer on 07/10/2016
Very easy website and ultra efficient service
MaisemireBy An anonymous customer on 03/10/2016
I rarely have time to fill in reviews but I am very impressed with the friendly helpful customer services at Maismores. I had to return something and get a slightly different replacement which was handled very quickly and nothing was too much trouble. I also had payment issues with my barclaycard which Maismores took time and trouble to help me resolve evan though it was a barclaycard problem.
I go out of my way to give them my business as they are so willing and always available and efficient.
Purhase of Nucleus HivesBy Keith Haynes on 03/10/2016
Ordered two nucleus hives using ordering system. This proved to be trouble free together with delivery on time as stated. Very good service
Website easy to use and informative
Good quick serviceBy Helen on 03/10/2016
Good quick , no hassle service. Would use again.
They`re the "Bees" kneesBy Ian Robertson on 01/10/2016
I ordered a poly NUC from Maisemore. It arrived exactly as promised and the product looks great. I look forward to using it next year as part of my artificial swarming measures
Feedback SepBy Alan Riach on 25/09/2016
Good range of good quality equipment and an easy to use website except for the payment system which I`ve never been able to successfully pay on, and have always had to phone next day and pay over the phone.
Very pleasant staff.
The odd hiccup with orders, but always corrected promptly.
Thank youBy Cherry smith on 23/09/2016
Lady I spoke to on the phone was extremely helpful. My order went through with out a hitch and was delivered really quickly
honey jar labelsBy sean on 23/09/2016
Hi, I ordered a batch of personalised honey labels for my jars, the service was very quick and the labels were of top quality and exactly what I ordered, very happy ðŸ˜Š.
Good ServiceBy Steve Irish on 22/09/2016
As usual I ordered the honey jar labels on the website and completed the process. Once I had signed off I realised that I had made an error. I rang Maisemore and was answered by a pleasant young lady who corrected the error with absolutely no fuss. Labels arrived next day without my error! Very pleased.
First Class.By Vernon Cameron-Ilott. on 22/09/2016
I first heard of Maisemore Apiaries through my nephew Duncan Simmons down in Cornwall.
They have, so far, provided an excellent service to me with easy ordering/payment and speedy delivery.
The web site is well designed and easy to follow.
Order from Maisemore ApiariesBy Sally Druce on 21/09/2016
Everything I ordered arrived in good order and quickly.
Exceptionally quick delivery of good productsBy Maureen sullivan on 21/09/2016
I ordered personalised labels on line. Web site very easy to use and see different labels with personal details. Placed order and customer service rang me very quickly to confirm the details. The product was made and despatched by first class mail the same day. Very pleased with the labels and exceptionally quick delivery.
Really good customer serviceBy June Ridout on 21/09/2016
Easy ordering and order arrived very quickly. As I was unsure about how to use the MAQS strips I had ordered I phoned and was given good advice.
Bee Equipment etcBy Marian Joyce on 20/09/2016
Very pleased with my purchase and previous purchases. Good customer care, very helpful.
Jumbo feederBy Coleen Smart on 19/09/2016
Great product and service; arrived really quickly.
Beekeeping equipmentBy Adrian Clark on 18/09/2016
A very easy website to follow and order from and absolutely brilliant service with prompt delivery, will definitely use again
Honey Jar Labels 500By Steven Carter on 16/09/2016
Excellent service labels received in a day!
I can`t hear the buzzing of bees anymore Maisemore on your website - why not?
Excellent serviceBy An anonymous customer on 16/09/2016
Products were of good quality and arrived quickly
Mail order bits and bobsBy An anonymous customer on 13/09/2016
Everything I ordered arrived promptly, and very well packed.
Honey labelsBy Andrew bailey on 13/09/2016
Hi, you`re website needs to be more phone app friendly on the label order page as it timeout on me twice what a pain?
Fast serviceBy Dave K on 12/09/2016
Easy to order via the web site and fast delivery. Recommended.
MrBy Robert Taylor on 08/09/2016
Item very good and delivered on time
One word: ExcellentBy Ronan on 08/09/2016
TarLa! Excellent service. Ordered the goods at 12 noon. Goods delivered from England to Ireland in under 20 hours. Obviously the dispatch and postal service are second to none. Well done Maisemore Apiaries!
Maismore on-line ordersBy Alan Riach on 06/09/2016
An excellent company with good quality products. In particular, their Poly hive equipment is well designed and made. However their on-line ordering system, which works well as far as ordering goes, has a payment problem. They don`t use PayPal and I have consistently failed to get the system they do use to accept payment from my credit card. I have to phone them next day and pay by phone. Quite a serious flaw for a web-site ordering system
Very prompt serviceBy An anonymous customer on 05/09/2016
I placed an order for personalised labels mid morning and they arrived the next day - great service even though it must have been a busy time of year. Thanks
OrderBy An anonymous customer on 05/09/2016
Efficient and speedy service
Bee keeping SuppliesBy Keith on 05/09/2016
Very professional, great prices, delivery and service. Products were of excellent quality
good serviceBy An anonymous customer on 02/09/2016
I found what i needed easily and after placing my order the parcel arrived in two days.
Poly nukeBy Tom on 02/09/2016
Very good item.
VAROA TREATMENTBy LUMSDON on 01/09/2016
GOODS SENT BY RETURN NO PROBLEMS. website SEEMED OK BUT I CANNOT RECALL IT IS TOO LONG AFTER USE
Extractor purchase.By Graham Caines on 01/09/2016
Prompt answere to an email query
Extractor arrived when stated & as described on web site.
Excellent serviceBy Janet on 01/09/2016
I was very pleased with the order. It was delivered very quickly on a pallet as it was a bulky order.
Good range and fast deliveryBy An anonymous customer on 31/08/2016
The site has a wide range of products at competitive prices and delivery has, so far, always been quick.
o/n bweb169891622By robert b stellings on 31/08/2016
super fast delivery,website easy to follow, no problem deal.
Bee suppliesBy Mike on 28/08/2016
1st class service and extreemely pleasant and helpfull on the telephone
great customer serviceBy An anonymous customer on 26/08/2016
I ordered some honey labels, that arrived quickly but unfortunately weren`t as ordered. I emailed a photo of the error and was replied to promptly promising new labels with the correct details, which arrived as promised. Thank you for the great customer service
Apiguard orderBy Peter Carter on 26/08/2016
Very quick service my order reached me in three working day( I live in Ireland), a problem with my payment was quickly sorted over the phone.
Very pleased,as always.
Polly nuc.By An anonymous customer on 25/08/2016
Good product, easy to find on the website, but I am sure these nucs could be made a lot cheaper . Packaging was good.
Honey LabelsBy Paul Hammond on 24/08/2016
Website is excellent and the interactive label design where you see the finished product is very easy to use. Delivery was next day and above the price was very competitive.
orderBy roy on 23/08/2016
Both orders were as described prompt delivery with friendly drivers
Maisemore ApiariesBy David lochhead on 23/08/2016
mBy dan noye on 23/08/2016
Item arrived with second written on it with damage when I paid full price for hive ,I emailed maismore with pictures of damage and received no correspondence till now
Quality products and serviceBy Barry J on 21/08/2016
I ordered a flat pack super complete with frames and foundation along with a water damaged first quality super and a pair of four pint feeders with two pairs of leather gauntlets. I found the website easy to navigate and building my order straight forward. My order arrived swiftly and well packaged. I`m very happy with the quality of the products received and will without doubt I will return to buy more as required. Communication via email and by phone was quick and all questions answered mostly concerning glove sizes. So a big thumbs up from me thank you.
Beekeeping kitBy Peter Chevins on 19/08/2016
Good service except one small item was not supplied although charge for. Maismore were informed but have not responded
Order of BeevitalBy An anonymous customer on 16/08/2016
Excellent, easy to navigate
hive equipmentBy Philip Ballard on 15/08/2016
Good quality hive parts at a reasonable price delivered promptly. Just what I asked for. Would definitely use again.
nuke box frames and waxBy David Franklin on 12/08/2016
dealt with order very quickly one part missing phoned them up and they sent it next day without any problem very pleased
apilifeBy george leader on 11/08/2016
once we got the new stock all went well. when first lot arrived I rang to say it was out of date was asked to return it and the new lot arrived with in 3 weeks thank you very much.
bee skepBy Penny Sheldrake on 09/08/2016
found the goods, service and website very satisfactory. i had also asked a question through their website which gave me a clear answer and helped me make my buying decision - thank you
Recent orderBy James Shrives on 08/08/2016
All arrived quickly and as ordered.
Bottling honeyBy James on 07/08/2016
An easy to use website, found it easy to navigate around the site and find the items we required.
We ordered various items - bottles, labels, buckets - all were reasonsbly priced.
Our order arrived very quickly, just a couple of jars broken out of 99. The labels were great, very professional looking, our finished jars of honey looked fabulous
MyorederBy Carol Cook on 07/08/2016
Very helpful customer service & items well packaged & arrived promptly.
Wrong orderBy Iain on 05/08/2016
I found placing my order and prompt delivery was excellent, however I received the wrong products. To Maisemore`s credit they rectified this as quickly as they could
purchase of equipmentBy Katie on 04/08/2016
I found the website user friendly. Delivery was in good time and packaging was appropriate for the size of the goods purchased. All items purchased arrived in very good condition. Thank you.
Polystyrene hiveBy An anonymous customer on 04/08/2016
Purchased my first polystyrene hive as a back up hive for new swarms. Quick delivery and really quite impressed with speed of erection.
greatBy Daniel Scullion on 02/08/2016
As i said in an earlier review I have just purchased another poly hive.
It arrived within one or two days as usual.
I cannot fault this company or its products.
ReviewBy Malcolm Scott Walby on 02/08/2016
I didn`t think the website was very good. A bit slow and payment did not come up automatically. As ever, a friendly, helpful member of staff saved the day. Delivery was OK. As to the equipment, all fairly standard stuff, so not much to comment about. I have bought parts of hive in the past. Quality not fantastic but acceptable for an amateur like me. Prices,, not cheapest or most expensive.
Nuc orderBy Karen Alexander on 01/08/2016
Excellent service posted out quickly and great product
bee equipmentBy An anonymous customer on 26/07/2016
Excellent service good products reasonable price quick delivery
Recent orderBy An anonymous customer on 25/07/2016
Order dispatched promptly and was complete. Prices competetive to others for the same items.
SuperbBy Maureen on 21/07/2016
Easy to order, speedy efficient delivery
Portsmouth BeekeepersBy David Nield on 20/07/2016
Excellent service , finest quality goods and good prices. What more can a beekeeper want ?
plastic hivesBy knowles on 20/07/2016
Had a slight problem getting to the things I was looking for.
Delivery advice was EXCELLENT.
Customer serviceBy JK, Cheshire on 18/07/2016
Excellent attention to the safe packaging of my poly-hive nucleus boxes and poly-hive accessories, and a lovely friendly voice with Gloucestershire `burr` at the end of the phone awaiting to clarify my order.
Nuc partsBy Tony M on 15/07/2016
Placed an on-line order for some parts for my poly nuc - arrived quickly, well packed and in good order, which is just what one hopes for from a good supplier. I would use this supplier again.
Order of hive partsBy Kate on 14/07/2016
Maisemore were very helpful with any enquiries made before ordering.
Always good valueBy David Wood on 13/07/2016
Website easy to use and find what you are looking for. I always use Maisemore for foundation and frames - their `seconds` are not complained about by the bees and very good value.
Polystyrene nucBy Janie on 13/07/2016
As usual, the delivery arrived 24 hours after the order and the quality was excellent. The packing was also excellent.
Hive OrderBy An anonymous customer on 12/07/2016
Very helpful website. Excellent service.
Awesome!By Tom on 12/07/2016
Excellent product at a great price. Ordered 2 national hives and they were delivered to my door in 22.5 hours! Couldn`t ask for better service, very impressed!
LabelsBy An anonymous customer on 10/07/2016
Prompt service, Thank you
Great stuffBy Daniel scullion on 10/07/2016
The poly hives and accessories are great and I will be ordering another one in the next few week. They arrived very fast and are so easy to assemble. Great company .thanks
Excellent deliveryBy Mrs Smith on 09/07/2016
Order arrived within 2 days great service.
BWEB16166162336By Jeremy Lee on 07/07/2016
Great service, next day delivery.
My reviewBy An anonymous customer on 07/07/2016
Wish they could sort out payment online.
order BWEB1613614533By Mark Slater on 05/07/2016
I asked for super frames for a lanstroth but received a standard instead so they are all too long for my super.
Reply from retailer :
Dear Mr Slater
If we have sent you brood frames instead of super frames we apologise but if you do not ring us and give us an opportunity to rectify the problem how do you expect us to help as we are only human and do sometimes make mistakes.
Janey, StaffordshireBy Jane Harnett on 05/07/2016
Ordered a bulk order of essential equipment, needed to accommodate my growing hives..
Very pleased that my order arrived in less than two days.
Good kit!By Richard Burdett on 04/07/2016
As an amateur beekeeper, with only five hives, I usually bought from Thornes, but came across Maisemore recently. I was interested because they`re in the West Country (I`m in Somerset), their price, and the range.
Bought a mix of seconds and first quality kit, but happy with it all. Absolutely delighted that the entrance block has two entrance sizes on it, something I`d done myself to my entrance blocks, to help close down when wasps hit.
Recommend Maisemore, and if buying seconds, be aware (obviously) of the knots and blemishes you might have to drill through/work around.
Poly NucsBy James Ferguson on 02/07/2016
Website little dated but functional. I knew what I wanted and I found it easily.
Poly nucs are as good as they look the Miller style feeder works great.
As I intend to sell the feeder with the nucs of bees I should never need to clean them which is always the drawback of polyhives.
Delivery was good and they left them as instructed and didn`t take them away to a warehouse somewhere requiring endless phone calls as I`ve had today with another supplierâ€™s currier!
Shame you only get free delivery on Â£200 it puts me off using you as I won`t pay carriage and often don`t need Â£200 of kit! I can always make up a Â£100 order.
I`ll definitely buy these nucs again, very well designed and manufactured product!
Honey labelsBy Paul Hammond on 01/07/2016
Everything was first class. The label design service on the website was excellent and easy to use. The delivery was quick. Above all the labels are of excellent quality at a very reasonable price.
PolynucsBy John Tait on 30/06/2016
Online ordering was very easy
Delivery was fast and the packaging was strong an protective
The nucs themselves are very good
The top feeder is very good because bees prefer to come up to the feed and the feeder itself provides extra top insulation
The built in frame rails save bees getting caught under the ends of frames
There are second brood boxes available and they work well with no wide internal ribs to squash bees because the feeder is overhead
They are a pleasant unobtrusive colour and blend into most backgrounds
There is a clear cover available which I wish came with the nuc because the one drawback of the feeder is if you leave it on the bees stick it to the top of the frames
On full size hives twisting means frames can be released but with the interlocking of the boxes that`s not possible
I have ordered a few times from Maisemore and have had good service and like the products both the nucleus and full size hives
Great serviceBy An anonymous customer on 30/06/2016
Honey jarsBy An anonymous customer on 29/06/2016
Jars arrived promptly and well packed
honey jarsBy Stephanie on 29/06/2016
As usual my order of honey jars and lids arrived well packaged. The order also included some jars for my friend as I recommended Maisemore as the best provider of glass jars.
Recent orderBy An anonymous customer on 28/06/2016
East to use website. Well made products and very efficient service.
Order for glovesBy Ailsa Jobson on 28/06/2016
The gloves arrived promptly. However, they were sent to my billing address rather than the delivery address I had requested. Unfortunately that meant that the gloves which were a Father`s Day present weren`t a surprise! Website was easy to use.
Nat Poly Six Frame Nucleus Option 1By Surrey bee keeper on 27/06/2016
Excellent product, versatile in use. First came across the product when given a swarm in one by another bee keeper. After using & returning the 6 frame nuc one, was purchased for queen rearing and collecting swarms.
Delivery was quick and the the hive was well packaged for protection, so very pleased with the service provided.
Mr.By Andy Perriman on 27/06/2016
Quick efficient service,just what you want
Supplies from maisemoreBy An anonymous customer on 26/06/2016
Excellent service and products
Maisemore on line orderBy Peter Carter on 25/06/2016
Always happy with service and prompt attention. Especially as am ordering from Republic of Ireland.
Polythene nucBy An anonymous customer on 23/06/2016
Was recommended maisiemore poly nuc by beekeeping associated as the feeder compartment on top easier to use than the side feeder. Quick delivery and happy with the product, my first year beekeeping + hoping to catch a swarm!
New framesBy An anonymous customer on 23/06/2016
Very efficient service
Beekeeping equipmentBy An anonymous customer on 22/06/2016
Excellent service - order arrived very promptly (was it the next day??!!??)
Item was as advertised and described.
Excellent service & productBy J Satchwell on 21/06/2016
I phoned Maisemore having an urgent situation regarding a captured swarm but not having a hive to house them. A second year beekeeper with a new queen that wasn`t supposed to swarm (obviously Q didn`t read the book !) so I had little equipment.
Although Maisemore were really busy with orders already, they expedited an assembled hive to me within a few days. The gentleman I spoke with checked my order came in overnight, verified it and despatched within 3 days. Delivery was also excellent, overnight.
Hive was very well assembled, neatly finished, and ready for the colony. It was also admired by fellow `handymen` beekeepers as well constructed.
I was very impressed with their service, product and delivery
Hive orderBy Ian Moran on 19/06/2016
Ordered 2 hives but needed them quickly. Contacted Maisemore and they were very helpful and ensured that my order was received as I needed it which saved me a lot of hassle. Thank you
Good productsBy AJLR on 19/06/2016
Quick and helpful service and the items received are good quality.
Hive partsBy Jon Holloway on 16/06/2016
Easy to use web site, excellent service and goods arrived within the week. Packaging was excellent as was the quality of the items. Very pleased
ExcellenyBy Jo Power on 16/06/2016
Excellent Service from Maismore. Products, sensibly packed and swift delivery. Products as described with no faults or damage..
Good quality and serviceBy David in Kent on 15/06/2016
As usual my order from Maisemore delivered excellent quality beekeeping equipment.
Good ServiceBy An anonymous customer on 15/06/2016
Good product advice, fast service, good product, very happy with the company and would happily use them again.
Fantastic!By Richard Telford on 15/06/2016
Very good service and price. The help I received on the website and over the phone was second to none. I would recommend this company to anyone who is in a hurry to receive goods as the speed of delivery was great.
Nice peopleBy Mike on 14/06/2016
I don`t know much about bees but what I can say is that Maisemore were an absolute pleasure to deal with. They looked after us very well and the staff who contacted us by phone and at the shop were just great, really nice. We bought a six frame nuc and so far all is well with it.
Quick deliveryBy Sandra on 10/06/2016
Good website, order processed quickly and delivered before date expected.
PurchaseBy A Hindley on 10/06/2016
Great to deal with, prompt delivery and well packaged.
Recent orderBy Mrs Evans on 09/06/2016
Quick well packaged delivery. Sadly I was very disappointed with the flat packed cedar alighting board. Nothing like the quality of the previous one purchased from maisemore. Feels and sounds like balsa wood! Never the less would still use this company again
Poly Nucs and ServiceBy Ann Chilcott on 09/06/2016
I was so impressed with the quality of the jumbo poly nuc which arrived promptly. For once, I was not penalised by a beekeeping supply company for living in the Highlands; I was charged a fair postage (Â£8.50). This is very important to me and one of the main reasons for recommending the company to all my friends.
I found the website easy to navigate.
Excellent serviceBy Brian Sharp on 08/06/2016
I have made several orders recently for a variety of equipment. Everything, from the ordering process to the delivery has been quick, easy and faultless. Having had issues with other bee equipment companies Maisemore now tend to be my first port of call.
Excellent serviceBy An anonymous customer on 08/06/2016
I ordered frames and foundation; which were delivered well packed and very quickly.
I was unsure about putting the frames together so sent an email which was also responded to very quickly (as in the same day!) I was also referred to the very useful construction pages to see diagrams of the completed frames.
I am very impressed with the service received and will recommend to all my beek friends!
Well packed orderBy Jill on 07/06/2016
Well packed and order correct.
Easy to use website too
Fantastic ServiceBy Steve Hockley on 07/06/2016
I recently placed my first order with Maisemore Apiaries. The service level & support were fantastic
high quality itemBy An anonymous customer on 07/06/2016
easy to find what you`re looking for as well as easy to navigate thereafter
BWEB16155142735By Rocky Hitchcock on 06/06/2016
Excellent service with quality products
Great service, as alwaysBy Ian Tester on 05/06/2016
Maisemore carry a brilliant range of high quality stuff for beekeepers and are always my first port of call when I`m stocking up. Good quality, good prices and good service.
Very efficientBy An anonymous customer on 04/06/2016
Couldn`t have processed the order quicker, which as a beekeeper who was not ready for swarm control was massively appreciated. Thank you Maisemore!
honey jarsBy s morris on 04/06/2016
i always order my honey jars from maisemore. up until now they have provided a very good service, (although sometimes its taken a week or 2 for them to arrive). however this time many of the jars were broken. (at least 15) I phoned to complain. they told me they`d changed their courier and could do nothing about the breakages. I told them if this happens again I will not be using them any more. they agreed with me. its a shame, because I`ve always found maisemore to be friendly and good.
the website is good, efficient, clear easy to use.
Excellent productsBy Edward Banks on 03/06/2016
Ordered a "rock bottom" hive but found that despite the low price the quality was excellent, assembly instructions were included. I feel the design of the boxes (no plastic frame runners) made them easier and quicker to assemble than their competitors boxes.
The website is very good and simple to use. Delivery was quick and by one of the better courier services
Wax FoundationBy Susan Hathaway on 03/06/2016
Always good value and good service.
Quality and soeedBy Mike wharton on 30/05/2016
I`ve purchased several items online, including hive parts for collection at the BBKA convention. Each time my order has been dispatched swiftly and has arrived within a couple of days. I`ve been very impressed with Maisemore. The website is easy to navigate and makes purchasing the right kit very easy
Commercial RoofBy Mr C Fox on 30/05/2016
Roof side panel had a very large split which requires repair. Dovetail joints misaligned and incorrect width and position, sides did not line up, required realignment when assembled. Incorrect number of fixing nails and no instruction as to how to construct, if I was a "newbee" I would not know how to put it together.
Website clear and easy to use.
MrBy Davis on 30/05/2016
The space between the bottom of the brood box and the mesh floor is to big so the bee,s build wild Combe on the bottom of the frames otherwise very good. Website very good and easy to use.
Great HivesBy Joe Richardson on 30/05/2016
Maisemore Hives are well designed. Delivery is generally good, I always let them know if it is urgent and then it always shows up next day.
Not what I expectedBy Steve Tredwell on 29/05/2016
Purchased 1kg Candipolline, delivered item has an expiry date 10.08.2016 and label says it was manufactured 18 months before expiry.
So this is very old stock! I purchased for use when required which may be more than 3 months away.
Was offered to return for a refund.
Unfortunately sending it back minus postage is of little value as it is of low value, so seems I have learned a lesson and shouldnâ€™t buy anything with a possible expiry date from Maisemore as they are keeping and sending old stock (12 weeks life out of a total life of 78 weeks from manufacture to expiry).
So you have an unhappy customer who will no doubt not be a good ambassador. Once bitten twice shy.
Cedar EkeBy An anonymous customer on 26/05/2016
Quick response and good quality product.
Flat pack complete hiveBy Mr Clive Upton on 26/05/2016
Great quality products and very helpful, friendly service. I had a few issues with the payment on line but one quick phone call and it was sorted
Polystyrene national nuc boxesBy Gillian Thatcher on 26/05/2016
I am pleased with the nuc boxes. I like the design because the colony are easy to feed . I would have liked a clear crown board to use if not using the feeder.
The order was despatched very quickly.
Recent orderBy Stewart E on 26/05/2016
Good products, well packed and delivered quickly. Very pleased.
bee equipmentBy cathy mudge on 25/05/2016
Easy to order, delivered promptly
Informed and superb service.By Geoff on 25/05/2016
The staff at maisemore apairies are pleasant, well informed and helpful. My orders have always arrived promptly and well packed.
Fully recommend this provider.
Poly hivesBy An anonymous customer on 25/05/2016
I recently purchased two poly hives and two nucs. Correspondence and delivery were excellent as are the quality of the goods. Very pleased with my purchases. Have recommended and will continue to do so
Very goodBy An anonymous customer on 25/05/2016
Maisemore ApiariesBy An anonymous customer on 23/05/2016
Excellent Service. Package Delivered Next Day. Best Delivery Service To Date.
Maisemore ApiariesBy An anonymous customer on 22/05/2016
Fast delivery. Good quality polynucs.
Maisemore ApiariesBy Paul Ingamells on 22/05/2016
I have used many online suppliers for many different things. Although there was a small issue with being able to make payment initially, the service was absolutely first class. The staff member I spoke to about the payment issue was polite, understanding and totally able to resolve the issue in a moment. As for delivery and quality of products and packing....... First class again!
Phone and Online ordersBy Phil Gaffey on 18/05/2016
Easy to follow website, and if you`re not a beginner, you can find what you want in no time at all. Being a beginner, I didn`t have the necessary knowledge. but phoned up and the staff were very, very helpful and jovial with it. They put my mind at ease, and was happy to place a second order the following week.
The website had good photographs, and big bold letters and prices so as to say "look ast me", and to prevent any confusion. Very competitive prices!!
Overall -- Very, Very Good.
Bee nucleus in hiveBy An anonymous customer on 16/05/2016
Very helpful and sensible advice on best pickup time for a young colony in a hive.
poly hives & nucsBy bees4u on 15/05/2016
These hives seem very robust and came with a good hive strap & instructions. I`m looking forward to testing them out for a year before I by more
Efficient as usualBy An anonymous customer on 13/05/2016
I order several times a year and I received my order quickly, correctly and well packed
Quick deliveryBy An anonymous customer on 11/05/2016
I made my order online, it was delivered speedily and well packed. Excellent service I recommend and will use them again!
CastellationsBy john on 11/05/2016
I ordered Castellations , they came quickly and the postage was a fair price for the small items.
I found it difficult to find the Castellations by searching "Castellations" as they are called "frame spacers" on some part of thier site and yet Castellations on others. But Hey ho I found them.
honey jarsBy An anonymous customer on 10/05/2016
I have used maisemore for all my beekeeping supplies for many years because I can depend on my goods being delivered quickly and well packed and at a reasonable cost.
Excellent serviceBy Phrud on 10/05/2016
What I ordered quickly arrived exactly as ordered. Disappointed that they did not stock everything I wanted.
Poly hive; and foundationBy Antonia Robb on 08/05/2016
Maisemore personnel give advice from experienced beekeepers freely and usefully. Furthermore, if there is a problem with your order, the item (in my case, broken) was replaced extremely promptly and without demur.
Their website has their products sensibly laid out and it is easy to access.
PolynucsBy An anonymous customer on 08/05/2016
Excellent quality and speed of delivery well packed.
Poly hivesBy Nick p on 06/05/2016
Great value and service
Ordering from Maisemore.By An anonymous customer on 05/05/2016
Can`t rate you, don`t understand what to do!
Everything was fast and efficient and we would use you again
Excellent ServiceBy An anonymous customer on 05/05/2016
Excellent speed of delivery and they use DPD as a courier. I asked for notification of delivery date and was given a 1 hour delivery slot. Some items were damages in transport but I got speedy replacements sent so very happy. Will definitely use again
Poly hiveBy Pauline on 03/05/2016
Was going to buy new hive when I saw the price of the poly hive! Absolutely brilliant! Ordered, received, constructed(in less than an hour) two coats of masonry paint and ready to go, and all within 4 days. Cant get a lot better than that can it, and at my advanced years time is of the essence. Easy peasy............
Cedar Hive plus framesBy David Miller on 03/05/2016
The order was handled efficiently and correctly. My only complaint is that the instructions on how to build the brood box and super were hopeless. I had to go to the shop to get help.
don`t know what this means?By An anonymous customer on 02/05/2016
Hive Parts and electric capping knifeBy Liz Hale on 29/04/2016
Maisemore have always provided me with an excellent service and advice, despatch is prompt, items ordered arrive quickly and in good condition, website is very helpful with descriptions and recommendations, advice also always available and freely given by phone, wouldn`t go anywhere else now.
Resent OrdersBy Chandler on 28/04/2016
Have Been using your sight for a number of years now.I have always got my orders.and are very happy with the service.
Brood frame orderBy John jordan on 28/04/2016
I was disappointed to find that the brood frames I ordered had straight legs without the V shaped spacers. The ordering process was confusing as it reports that my order would be processed once payment has been received but my emails were telling me payment had already been taken from my credit card.
The stuff is all good and I have used them for years but room for improvement with communications.
GreatBy Dean cook on 27/04/2016
A fantastic company
New poly hiveBy nick packham on 25/04/2016
Fast service with top quality kit. love the poly hive, easy to assemble and great design.
BWEB164410736By Richard Ridler on 25/04/2016
Fast delivery and good quality product at a reasonable price.
Great ServiceBy An anonymous customer on 22/04/2016
The Website is clear and easy to use and I have been ordering beekeeping equipment on line from Maisemore Apiaries for several years. Delivery is always within the expected time scale and I have never had any problems. A personal visit to the shop is always a treat if I am in the area, you come away with what you wanted and a load of interesting advice as well.
Excellent ServiceBy Richard Goddard on 22/04/2016
Excellent service. Quick turnaround of order and speedy delivery. I have ordered many times and there has never been a problem. I would strongly reccommend.
ReviewBy An anonymous customer on 20/04/2016
Always a reliable and helpful service
DeliveryBy David Wright on 17/04/2016
Hive partsBy An anonymous customer on 16/04/2016
Good fast service, items well packed. Postage not over the top on price.
Good Customer ServiceBy An anonymous customer on 15/04/2016
Have bought from Maisemore several times, both at Trade Shows and Mail Order.
Always had the right things I needed, very good Customer service, easy to contact via website, email or telephone.
Minor issues are always ironed out immediatley. - No problems at all.
Excellent service high qualityBy Andrew Moody on 15/04/2016
As a first time bee keeper it`s important to see options....,They have everything that you could possibly need. Purchased 14*12 National poly and a cedar hives. Both of which are compatable and of excellent quality. Really prompt delivery as well. Website needs a little modernisation and may be an app to make it really quick....but that`s just nit picking!!!!!
tamper strips.By s Ainsworth on 14/04/2016
easy to use website good quality tamper strips
BeesBy An anonymous customer on 13/04/2016
serviceBy Roy Burgess on 12/04/2016
Caroline Is so helpful dealing with shipping problems ,and of course products are top quality.
Buying items for collection at showBy An anonymous customer on 11/04/2016
Only criticism would be that in some cases there was not a picture or description , making it hard to judge whether it was exactly what I was after.
Bee hive suppliesBy An anonymous customer on 10/04/2016
Good quality, value and service.
Good online serviceBy An anonymous customer on 07/04/2016
Easy to order, products arrived quickly and in good condition.
Order reviewBy An anonymous customer on 06/04/2016
Product arrived quickly and well packaged. Have used Maisemore before and have always been very happy with the quality of goods and service level.
Convention pre-ordersBy Emyr Jenkins on 04/04/2016
always a pleasure to deal with - staff pleasant,patient and helpful and who go the extra mile to help.
The Best online retailer by farBy Matthew Harris on 04/04/2016
First of all, love the new look website, second, the service you get is second to none, orders placed are always on time every time, and if you phone for information, its always clear and concise. I would always order from this retailer.
Battery smokerBy An anonymous customer on 02/04/2016
Low end battery smoker Poor quality looked second hand as well as rusty and paint coming off. After initial negatives from maismore on phone, I did send back and got a refund ok. Don`t buy Cheap equipment is the answer.
Bee bitsBy An anonymous customer on 01/04/2016
Website easy to navigate. Purchase process straightforward. Delivery very prompt. Secure packaging and goods as described. Well done!
BWEB1610316858By Derek McClintock on 31/03/2016
Very fast and efficient transaction
honey labelsBy An anonymous customer on 29/03/2016
very helpfull and very good to deal with.
Excellent CompahyBy Joe Brennan on 29/03/2016
A super supplier of Beekeeping equipment & there web site is very user friendly.
Portsmouth Beekeepers viewBy David Nield on 22/03/2016
Excellent service, good price,quality goods.
Order Beetrade ExBy Mike Pett on 14/03/2016
Easy to navigate and easy to place order. Payment options are excellent.
Consistent;y goodBy JPS on 13/03/2016
Easy to find what you want, easy reliable ordering, fabulous products delivered on time.
serviceBy roy abbott on 09/03/2016
Easy to use web site.
great service goods came quickly and were well packed
Foundation OrderBy J Hall on 08/03/2016
Placed my foundation order through the website, as usual without any issues, delivered next day. Very well packaged and all correct. Highly recommended.
ExcellentBy An anonymous customer on 07/03/2016
Bought a poly nuc & a couple of hive stands.
Stands were great quality for the price.
Nuc was also very good value & is beautifully designed and built
Delivery was as expected and the staff are knowledgeable and efficient but not impersonal.
Would definitely buy from them again.
MaismoreBy Rob Gray on 05/03/2016
Easy to use good response time not to fussy web site... very happy with them
Rock bottom flat packed national beehiveBy An anonymous customer on 01/03/2016
Fantastic service always cheerful, helpful and prompt!
Good equipment ,poor communicationBy Cal on 29/02/2016
Ordered and then left two telephone messages and an email asking about time of delivery, with no response ever arriving.
The hive when it arrived was great, well labelled, appropriate nails supplied for each piece and the instructions for that piece ( although far too technical ) inserted. The wood and condition was excellent.
Very goodBy An anonymous customer on 28/02/2016
The rock bottom national beehive was really good. I would definitely use Maisemore again. The staff were extremely helpful when I had a problem. I`m not much of a carpenter, so having thicker nails would gave been great, as I bent quite a few.
Multiple userBy Ernie on 28/02/2016
Being a multiple customer I have always had 100% satisfaction it feels like a family run concern and now with a improved website I will be using for a long time to come.
Excellent CompanyBy Joseph Brennan on 28/02/2016
a very good user friendly website
WBC Hive 2nd qualityBy Suffolkbeeman on 28/02/2016
This was the first time I have ordered a hive from Maisemore Apriaries and the online process was relatively easy. As the hive ordered was second quality I knew what to expect timber wise.but there were a couple of irritations which we had not expected. First on arriving home one evening I discovered the delivery box had been left outside on the door step. This despite a clear instruction on the box to leave in our garage, a few feet away. Had it rained the order would have been ruined and both Maisemore and myself put to a great deal of inconvenience. Second there were no instructions (not a problem as available online) but some of the nail packs were incomplete which was. I had to purchase replacements and it is impossible to buy pins in very small quantities. So overall a mixed result. I think my report should say "could do better"
MaisemoreBy An anonymous customer on 24/02/2016
Better, accessible, payment page much more user friendly.
National polynucBy Liza on 21/02/2016
Very pleased with the quality of the product. Prompt delivery
Excellent serviceBy Brian on 18/02/2016
I have used Maisemore on more than one occasion and find them very helpful and prompt with their service and will use them again in the future.
Maisemore shop and onlineBy Kerry on 17/02/2016
As a new Bee Keeper I found the staff very helpful and the products are to a high standard and a good range at the shop when we made our visit. Not always the cheapest but good quality so i placed my order online with confidence.
Useful, uncluttered websiteBy Paul on 17/02/2016
Bought a queen clip from Maisemore, it arrived promptly and undamaged.
Website is mercifully uncluttered with unnecessary detail and logically organised, it was easy to find what I wanted.
Customer serviceBy James moffatt on 16/02/2016
Excellent serviceBy Dr Fred Ayres on 16/02/2016
The goods ordered arrived very quickly, in perfect condition, exactly as described and good value for money.
a great, prompt serviceBy Mrs Jones on 13/02/2016
I`ve used this company a couple of times and have always received a excellent service
http://www.bees-online.co.ukBy Peter Jenkins on 12/02/2016
Web site is good. Telephone service via Caroline is excellent, even when I phoned at 2 minutes to 5 she was polite!! When I tried to order and pay on line the system refused to let me for some reason, but Caroline sorted it. My advice: keep the website but don`t get rid of the telephone service. Most customers, me included, go elsewhere when the online system packs up and there is no telephone contact.
Excellent serviceBy Philip kennedy on 04/02/2016
Great service, great company always been happy with the quality of good and delivery. Really nice family business. Great to have a chat to at the bee shows, with some helpful advise to new beekeepers. My only issue with the website is the payment gateway, having a better payment page with PayPal would be brilliant.
Great serviceBy Norma wildman on 03/02/2016
I have used Maisemore for a few years and always find them helpful. I can rely on them to give me quality service and quality goods. It`s great to know there`s a company out there that goes that extra mile to meet its customer`s needs. Thanks Maisemore for getting those gloves to me the next day, even though I had to change the order at the last minute.
Good serviceBy David Capon on 01/02/2016
Quick delivery, good product and price.
GoodBy An anonymous customer on 25/01/2016
Very efficient - no problems at all - thank you!
Website really good.
Maisemore always excellent serviceBy Chris ,from Leicestershire on 17/01/2016
As ever Maisemore provide an excellent service with a wide range of products ,competitively priced and with fast delivery
Frame CleanerBy G Roberts on 08/01/2016
Couldn`t find a frame cleaner from other suppliers. Great item, good price (including postage), well packaged and prompt delivery. Pleased with all aspects of this purchase.
Honey LabelsBy Laura on 07/01/2016
Quick and easy service. Very happy with the quality and price of these products.
OxalicBy M Smith on 05/01/2016
Sensible priced product, delivered promptly with a much more reasonable delivery charge compared to the main competitor
bee kitBy An anonymous customer on 03/01/2016
Excellent serviceBy An anonymous customer on 01/01/2016
Good price, fast turnaround and delivery. Website could do with an update to improve browsing but the ordering back end was efficient & effective.
serviceBy An anonymous customer on 31/12/2015
Excellent service well done
Good bee stuff!By Tim on 30/12/2015
Great - quickly delivered, and so job done. Thank you.
LabelsBy David Chevell on 19/12/2015
A fast and efficient service .
Bee SuitBy An anonymous customer on 16/12/2015
Great product and service.
Wax MelterBy An anonymous customer on 10/12/2015
I thought the product good, but the packing of the product was poor and the box arrived in a battered state with foot marks on it and looking like it had been kicked about. It was a miracle that the wax melter`s glass was not broken. I think better boxes are needed and that the padding material is actually doing a job. Order goods through Thorne`s and, whatever one might say about the price, they come in a properly packed box. Poor packing and an obviously bashed-about box would probably put me off ordering permanently. The product itself, as I said earlier, was good.
Payment to painfullyBy Simon Hughes on 05/12/2015
All good , nice and easy but the payment screen asked for passwords all of Wich I forgot long ago sorry that is why I went elsewhere .
Quality serviceBy Kings Orchard Produce on 30/11/2015
Excellent service from the top UK beekeeping suppliers
who understand the needs of beekeepers in the UK.
(Tried a well known supplier from over the Pond... and guess what there stuff is third grade and does not fit our British National hives!)
Thank you once again Maisemore.. and may you continue flying the flag for the British Beekeepers!
MaisemoreBy Marjorie Wilson on 25/11/2015
We are very happy with the service received from Maisemore. Very good prices compared to some other suppliers, high quality and speedy delivery too. Their website is easy to navigate and well set out. I definitely recommend Maisemore.
Bee feederBy Peter Farmer on 22/11/2015
Both te product and the delivery were excellent.
Online purchaceBy Mr Paul Moss on 21/11/2015
No Horrors with the price which is always the initial clincher! and I found that the delivery of my purchased items arrived swiftly indeed, I shall probably use maisemore`s again.
National standBy An anonymous customer on 20/11/2015
Excellent product with fast delivery
Purchase of bee-keeping equipmentBy Neville Howard on 19/11/2015
Friendly and helpful service, a good product and reasonably prompt delivery. My only criticism, having been a customer for four years, is that, at busy times of the year, the standard of finish of `flat` hives tends to suffer. This is easily avoided by planning ahead.
Order reviewBy Phipps on 17/11/2015
Excellent service and products.
Order reviewBy An anonymous customer on 11/11/2015
Goods were of excellent quality, well packaged and arrived the next day - you cant ask for anything more.
NHS ordersBy An anonymous customer on 11/11/2015
Always very helpful at the NHS and on the phone.
Order for Hive & Frames seconds and WaxBy An anonymous customer on 09/11/2015
Fast, good service with everything delivered in good order on a pallet.
Efficient and HelfulBy Paul Totterdell on 05/11/2015
The website may seem like it would benefit from an update and modernisation, but it works well and the service provided is brilliant. Good communication and fast delivery.
DN4 framesBy An anonymous customer on 02/11/2015
Excellent service - prompt and good kit too. Have used many times over the years and will continue to do so.
BWEB91081859By An anonymous customer on 30/10/2015
standard format for wedsite, easy to order and very god communication of despatch of parcel and when item would be delivered.
mrsBy jacqueline davis on 26/10/2015
Very helpfulBy Glenn on 26/10/2015
I placed my order but try as I might I couldn`t get the payment to go, after several attempts I gave up. When I rang next day the lady on the phone knew exactly who I was and what I had ordered, she took my payment and the goods were received in about three days, well packaged and in good condition.
LabelsBy An anonymous customer on 24/10/2015
maisemoreBy christopher jones on 24/10/2015
Maisemore apiaries is the supplier I always use as they send my orders in extra quick time.
their website is also very easy to use and I will continue to buy from them.
Review Maisemore ApiariesBy Michael Pett on 23/10/2015
Website is very clear and easy to access. All of the information re the Autumn Sale was displayed making it easy for me to order on-line. The items ordered were dispatched quickly and received within 48 hours. I have used this company many times in the past and always found them to be very helpful. This sale was no exception to my previous exp[erioence with the Firm.
Recent On-line PurchaseBy An anonymous customer on 22/10/2015
Website very attractive and easy to navigate. When a multiple order was made in error - what seemed to be staff initiative at the `other end` reduced the `on-line` generated batch of order numbers with products to just the one!! Products purchased very competitively priced and of good quality. Delivery prompt. Packaging excellent.
rather frustratingBy An anonymous customer on 22/10/2015
I have mixed feelings about Maisemore and I wish I didn`t as I`d like to like them. Their kit is generally good quality but I received parts for a nuc roof which didn`t fit together and had to return them. They agreed to refund my costs of doing so but instead of crediting my payment card or sending me a cheque they sent me a credit note for slightly more than the amount. I queried this and was told that they thought I`d prefer that. Well actually Maisemore no, I`d prefer to have a clean result to a transaction and not be left in the position of needing to place another order with you and having to remember to keep a credit note safe until I do. Telling me that I was welcome to return the credit note and they`d send me a cheque just confirmed that they really didn`t understand what they were doing. Frustrating behaviour over a small matter.
Reply from retailer :
Dear Mr Day
Apologies for the upset caused, we have today refunded you back £5.00 and please keep the voucher with our compliments for if you decide to use us in the future.
recent purchaseBy An anonymous customer on 22/10/2015
Very user friendly and was easy to find what I was looking for
MrBy R Checksfield on 22/10/2015
Everything on time and exactly as specified
lablesBy CAROLE FARROW on 22/10/2015
Quality hive productsBy Steve on 22/10/2015
Fast and reliable service and they are always happy to chat.
mrBy steve parrish on 13/10/2015
I would have liked notice of delivery. It just turned up to my work place. Luckily I was in.
Reply from retailer :
Dear Mr Parrish
I did send you an email on 2nd October @ 12.00 to say that your order is being dispatched today on a small pallet and should be delivered to you Tuesday/Wednesday next week.
ekesBy An anonymous customer on 12/10/2015
Good fast service will use again
Very goodBy Paul Totterdell on 09/10/2015
Very fast, very efficient.
maisemore apiariesBy huntley on 06/10/2015
very fast and efficient service
Bee equipment orderBy S Jackson on 05/10/2015
I have recntly made a number of order online to MAISEMORE, THEY HAVE PROMPLY DELIVERED THE ORDER.
sale & adviceBy Simonmac on 04/10/2015
Although second quality IS second quality in the sale the value is too good to pass up,e-mail via the site and everything was ready when I showed up,advice was forthcoming,not patronising and cheerfully given.
online orderBy An anonymous customer on 02/10/2015
fine - does what it says.
Honey filter / strainerBy Andy Bonehill on 02/10/2015
Ordered filter / strainer late one afternoon and arrived next working day as described.
Great product and serviceBy Lavender Lane Honey Bees on 01/10/2015
Love the queen cage, I bought extras for others, quick delivery.
Maisemore bee productsBy Ralph sands on 30/09/2015
Very quick service. Smooth and easy transaction
Maisemore ApiariesBy Clive Hartland on 28/09/2015
It is a pleasure to deal with a Bee supply company that responds so quickly,
Place an order and the next day a knock on the door and the goods are delivered.
This means I will return to order again, and again.
Keep up the good work.
Bee escapesBy Chloe van Rensburg on 25/09/2015
Quick delivery and happy with the product thank you!
MAQ stripsBy An anonymous customer on 23/09/2015
I was sent out of date MAQ strips with no paperwork.
Reply from retailer :
We can only apologies for that, if you would like to send them back to us we will exchange them for an in date pack of MAQS and refund your postage.
ApiguardBy John E Owen on 22/09/2015
I hope to do a lot more business with then Cant fault there service this time
OrderBy Clive Rogers on 19/09/2015
Quickly delivered and well packed. Items ordered are of excellent quality and they are easy to find on the website
honey jar labelsBy An anonymous customer on 18/09/2015
Very pleasedBy Steve Irish on 17/09/2015
We ordered labels for our honey expecting delivery in three to four days. Surprised and delighted when the labels were delivered in less than two days. Great service. Must also add that the website is easy to use and other bee keepers also like the look, design and quality of the labels.
labelsBy Malcolm Jenkins on 17/09/2015
Excellent product, as described, good price, excellent delivery time
Maisemore ApiariesBy An anonymous customer on 13/09/2015
Everything as ordered, delivered on time and as expected.
Beekeeping equipmentBy Kings Orchard on 10/09/2015
s always an excellent service for a very good price
Review of purchase of cut comb boxesBy An anonymous customer on 10/09/2015
A very prompt and efficient service
LabelsBy An anonymous customer on 09/09/2015
Website easy to use, service was very prompt, witth the delivery next day
The shop and secondsBy An anonymous customer on 08/09/2015
The shop can be tedious when they are busy. Particularly when the guy in front of you seems to be buying a complete apiary and wants to discuss every item and option and all you want to do is to pay for a couple of packets of foundation that you have served yourself with.
The shop can get crowded too and a bigger area would be more buyer friendly.
The quality of their seconds can be dodgy, it should be fit for purpose but I`ve had to discard stuff because it wont do the job intended, particularly with frames.
But the quality of their product in general is usually ok, the web site I find is navigable, delivery satisfactory and the service (when you get it) friendly and fair.
honey label orderBy mike barringer on 03/09/2015
Very helpful on the phone, better quality product than I was able to find elsewhere, very fast delivery, very pleased
HivesBy Patrick Bonar on 01/09/2015
When I have placed an order- Very responsive ! (Quick delivery !!!) The website is comfortable to use !
Bee Syrup and Hive partsBy Elizabeth Hale on 30/08/2015
Very good customer service, helpful, advice is always very good, delivery is quick also.
WBC lift & superBy J Denton on 29/08/2015
Arrived swiftly, well packaged and assembly straightforward, many thanks
Great serviceBy Paul B on 28/08/2015
Very helpful staff on the phone when I had had difficulty placing my order on the web.
Very quick dispatch, as all items were in stock.
I made an error in ordering one item, so was able to send this back. Had to pay postage, but no rip-off handling charge.
Timely treatment for varroaBy An anonymous customer on 27/08/2015
Finding high varroa levels required urgent treatment . Ordered Maqs strips from Maisemore which arrived very quickly. Treatment successful..
Latex glovesBy Trudy on 24/08/2015
Nether my husband or I have been stung whilst using these gloves. Mine have lasted well for two seasons, my husbands tore by accident. This is our second order. Wouldn`t be without them. They are strong enough to wash and so remove most of the propolis.
Customer service? Not good.By John Wilson on 23/08/2015
Competent. Need to improve customer service. Caroline is brilliant. Owners lack a passion for customer service. Products are 1st class.
Customer service: 4/10
Once passion is injected, will be a thriving, strong company and will go into the future with confidence.
MrBy Peter Carter on 21/08/2015
I have used Maisemore Apiaries since I started beekeeping about 10 years ago.
Always helpful, and speedy service.
Now I`m living in Ireland I still use them for less bulky requirements.
Good serviceBy PDS on 20/08/2015
Items were delivered 2 days after the order (BTW, packaging doubles up as smoker fuel nicely). The website was easy to follow and the whole process was trouble free.
MaisemoreBy An anonymous customer on 19/08/2015
The item ordered was very well packaged and there was good communication from Maisemore as to when the order would arrive.
Order and deliveryBy John Kirk on 18/08/2015
I ordered some equipment and without thinking went on holiday. Upon my return I expected to see a delivery, this was not the case. I did not know whether my order had been delivered and someone had `borrowed` it! My enquiry was done to ensure that this was not the case. The people who replied to my e-mail by telephone were most helpful, polite and informative. The order had been dispatched and was delivered, as I had been informed, later that day. The e-mail was for my peace of mind and in no way a criticism of Maisemore. I have delt with you in the past and will confidently do so in the future.
honey jarsBy Diane Symonds on 17/08/2015
Really speedy delivery.
Some of the lids were slightly out of shape probably the way they were handled during postage being in a bag taped to top of box but that was soon fixed.
Overall really pleased with excellent service.
Great product , poor deliveryBy Cliff Mc on 15/08/2015
Great hive and great price but would have prefered to have not had it just left on my drive by delivery company
Maisemore label orderBy An anonymous customer on 13/08/2015
Order for honey jar labels - took about 5 days to arrive
LabelsBy An anonymous customer on 13/08/2015
Ordering process very easy and the labels were excellent. Delivery by Royal Mail was next day.
review of maisemoreBy An anonymous customer on 10/08/2015
A mistake was made in packing the order. This was rectified very quickly in response to a telephone call and missing item was sent immediately. Website is OK
Foundation and framesBy An anonymous customer on 08/08/2015
Well packed and speedily delivered. Thank you.
Bee keeping equipment purchasedBy Bryan LAW on 06/08/2015
The web site is easy to follow , the items I purchased arrived in tip top condition and worked perfectly. I shall be visiting the web site in the near future and will purchase other beekeeping equipment.
labelsBy MIKECLARKE on 06/08/2015
although the quality is exellent unfortunately my recent order had a spelling mistake.
exellent delivery time.
Reply from retailer :
Dear Mr Clarke
We are very sorry to hear that there was a spelling mistake on your labels, if we had known this by you contacting us we would have done them again for you correctly and sent them out first class.
Deliveries!By Patrick Bonar on 06/08/2015
Maisemore have been very prompt with over night next day delivery!
Recent PurchaseBy A Brown on 04/08/2015
Why do you not have the website name incorporating `Maisemore`. That would be easier to remember.
I like your idea of the Miller feeder on the Poly Nuc boxes but think that a plastic sheet to stop the roof being glued down by the bees would have been better.
I find your prices to be generally competitive and the merchandise quality good.
Maize ore apiaryBy Alastair Ward on 03/08/2015
Easy to use
Maisemore ApiariesBy Richard Goddard on 01/08/2015
Excellent online service. Good quality products. Easy to order online.
I will continue to order my beekeeping supplies online from Maisemore Apiaries.
Maisemore ApariesBy Kings Orchard Produce on 31/07/2015
maisemores support our beefarmers... which is a whole lot more than the idiots we have in governmetn dot!
Good serviceBy Christopher Wilks on 30/07/2015
The website is very easy to find what you require and the service is second to none.
Bee SuppliesBy James Fyfe on 27/07/2015
The website is easy to use - accurate and concise.
I have always found the products to be of high quality, and well finished so that when fittitng together the frames there is no need to trim or force them together - unlike another well known supplier!
Maisemore is speedy and orders are quick to be delivered. I think we get great value for money.
Local honeyBy Paul palmer on 26/07/2015
Excellent product, brilliant service, mygran loves your local honey
ReviewBy Matthew Harris on 24/07/2015
Maisemore Has got the balance just right, the parts i have ordered over the years, have all come on time every time and the price of the goods are very competative. I would definately use this supplier again.
great ServiceBy An anonymous customer on 23/07/2015
Was amazed that I got my labels 2 days after ordering. Always use maisemore and would highly recommend.
Recent OrderBy Carol Demmer on 21/07/2015
Great service, good prices, friendly staff.
Very happy customerBy Alla Neal on 20/07/2015
Very good service, good products and good prices. Would recommend without hesitation.
Maisemore OnlineBy Tickety Boo Jam on 20/07/2015
Extremely pleased with ease of use of the online shop. Easy to navigate, find and order required items. Only hiccup was having problems making card payment on line, but phone call to very helpful customer services dept., had this sorted in minutes. Goods arrived on time, in good condition and as ordered. 5 star
Poly NucsBy Stephen Boulton on 20/07/2015
next day delivery , excellent service
Bee KeeperBy An anonymous customer on 19/07/2015
My online order was received within a few days. Well packed and everything was as requested.
Bee hive standBy John field on 18/07/2015
Ordered a bee hive stand and received it quicker than was expected. Was good quality and easy to assemble. Excellent service would and will be using all the time.
national hive kitBy An anonymous customer on 17/07/2015
Instructions for assembly are pretty useless. Very difficult to see the diagrams clearly as they are not large enough to clearly show beveled edges of timber, etc. and instructions appear to be contradictory in places. I am very used to assembling flat pack furniture (crowned `king of IKEA`) and these instructions are awful in comparison.
Excellent Service As Always.By Lynn P on 17/07/2015
I am lucky enough to live relatively near to Maisemore Apiaries, but occasionally order on line. Went and bought something, but forgot granulation labels. Ordered through the website, and had an issue paying. I find their payment system not quite as straightforward as some. However, rang up, payment was taken, over the phone and the labels arrived the next day. Can`t ask for more than that!
They are well worth a visit if you are in the area-allow plenty of time. It is often busy and a lot of chat goes on, which is part of the attraction for me. Advice is free and always gratefully received. My only criticism is that they can be a bit pricey, hence 4 out of 5, but quality is excellent. Will continue to use on a regular basis.
Honey Jar LabelsBy Christopher Chandler on 16/07/2015
Great honey jar labels with tamper labels also found web site very easy to use to make labels as required for my jars with a good fast delivery will certainly be using again.
BWEB23682542By An anonymous customer on 14/07/2015
Very fast delivery of the order. Web site needs more publicity possibly have few agents selling and advertising your name in North
Excellent customer serviceBy Jennifer on 14/07/2015
I actually had to cancel the order I had placed due to a change of plan and this was dealt with quickly and without fuss. Much appreciated!
Slow despatch serivisBy An anonymous customer on 13/07/2015
Ordered on a Monday, nothing by the Friday, Rang them up and they said my goods hadn`t been packed yet.
It would have a been a 1 star but they pulled their fingers out and got them to me by the following Monday.
By comparison two other orders I placed with 2 other bee companies on the same Monday had both arrived by the Wednesday morning, one of which was huge pallet of hives!
So maisemore, if you want to compete with the "big" boys you need to sort your delivery times out. Or at least have the decency to inform your customers that there may be a delay. It`s courteous and helps.
Maismore Apairy orderBy An anonymous customer on 12/07/2015
The website was not easy to follow, quite poorly put together. I ordered a feeder, designed by Maisemore which I am looking forward to using. I followed the instructions on the website and paid for the order but then an email popped into my account a few days later telling me I had not paid after all. I phoned and provided my VISA details over the phone. The personal customer service was excellent. The produst arrived a couple of days later, carefully wrapped. It is a real pity about the website.
Good serviceBy Jonathan on 12/07/2015
I am happy with their stock, their prices and efficiency of service. I have found the website easy to deal with.
Equipment orderBy Robin Cowling on 11/07/2015
Very helpful and efficient
Good ServiceBy Roy Burgess on 11/07/2015
Nice People very helpful.
MrBy David Smetham on 10/07/2015
Easy to use, good prices
Speedy bee suppliesBy Dee Eaton on 07/07/2015
Speedy delivery of my goods - ordered them lunchtime one day and they arrived next morning.
Website is average in usability.
Very good serviceBy Christine on 06/07/2015
National hive excellent quality, delivered as promised. Happy bees
Perfect ServiceBy Michael Young MBE on 05/07/2015
Excellent delivery and perfectly packaged no hassle what so ever. I will always use Maismore
Honey extractorBy An anonymous customer on 02/07/2015
Website is easy to use. Ordering was quick and simple and was delivered within 7 days.
LabelsBy Trevor Ford on 02/07/2015
Very helpful, excellent service.
Good ExperienceBy An anonymous customer on 02/07/2015
I found the website easy to use. I like the beginner`s pack for hive and tools. Please could a similar one be put on for extracting honey? If you are a beginner it is difficult to know what you need. Really good quality products. Would definitely use again.
Excellent serviceBy Jane Kumar on 01/07/2015
Delighted with the exceedingly prompt delivery. Quality of goods excellent too.Website easy to navigate
ReviewBy Gavin Corden on 30/06/2015
I ordered 2 poly nuc`s and some frames. All arrived together within a week, well packaged. It was also useful to receive notification that they were to be delivered on the day in question. Very good service all round.
ExcellentBy An anonymous customer on 28/06/2015
Excellent service. Easy to use form on the web site and then the goods arrived well withing the time anticipated.
Hive sparesBy Roger on 26/06/2015
Very good service. when card would not go through, phoned, were very helpful and sorted order.
Order arrived promptly even when I was told they were very busy and may take a few days before order sent.
Only had a problem with order on iPad, would not take order to payment page.
Very happy otherwise.
Excellent customer serviceBy Jennifer on 26/06/2015
Sadly I had to cancel my order but Maisemore were helpful and refunded the amount without quibble. I have ordered products from this company before and they have always been of excellent quaintly and value for money.
Beekeeping equipmentBy Carole Adams on 26/06/2015
I am very pleased with the service I received. I was unable to order on line but spoke to a very helpful lady on the phone. The gloves I ordered were too big but they changed them without any problem and I got them 3 days later.
QualityBy An anonymous customer on 26/06/2015
DIY frames were missing parts and some of the bottom bars missing. I sent one part back to show that it had been cut upside down expecting a replacement pack and I only got the one part correctly cut back - so still can`t make up the frames.
Otherwise the rest of their stuff seemed ok
Honey LabelsBy Bob Stobbs on 26/06/2015
Easy to enter your details and the labels wee delivered quickly.
Great ServiceBy David on 25/06/2015
Once again, a first class service from these guys. Everything in stock and dispatched quickly, perfect :)
Service and qualityBy Dr. John Kirk on 25/06/2015
I find your catalogue and website informative and easy to use. Orders are delivered quickly and all have arrived in excellent condition. All said my dealings with you have given one hundred percent satisfaction. I will certainly be ordering from you in the future. Many thanks.
Quick serviceBy Cambridgeshire bees on 23/06/2015
Having got fed up waiting for an order with another bee supplier, I reordered with Maisemore Apiaries, the order was with me the very next day and between the times I was given ....excellent service and I will be using them for all my equipment needs now
Great serviceBy An anonymous customer on 23/06/2015
So easy to order, always arrives really well packed. delivery pretty quick too considering time of the year when ordering can be delayed due to business period.
I ordered another budget hive and the quality is really good and making up is never a problem, parts always fit.
hiveBy stephen sparrow on 21/06/2015
the staff at maisemore apiaries are very helpful the service is the best i will only use maisemore for all my bee supply.
May orderBy Sue James on 20/06/2015
Efficient, arrived within 5 working days, but I would appreciate an e-mail saying when it had been dispatched.
Gauntlets BWEB3051493By James Holroyd on 20/06/2015
Excellent service. Absolutely no problem about goods ordered in error.
online purchaseBy An anonymous customer on 19/06/2015
prompt efficient service
Portsmouth BeekeepersBy David nIeld on 18/06/2015
As always good service on time.
Bespoke Honey Jar LabelsBy John Easton on 18/06/2015
As a novice web user I found the order process easy again (I`ve used it before) and very quickly received exactly what I required.
Brilliant service with helpful staff when contacted for advice. A company you can trust and fully recommended.
Can also recommend the wax exchange service - very useful and great way to obtain new foundation with reduced expense.
Recent PurchaseBy Joseph Brennan on 18/06/2015
A very good service with prompt delivery. The web site is very user friendly, with top quality products
High speed serviceBy Mike Topp on 17/06/2015
I`m a regular customer in the Maisemore shop, but I needed some tamper-proof honey jar labels in a hurry. So this time I ordered via the website. They`d were printed as requested and arrived the following day. I couldn`t believe it! Brilliant service, even if online you don`t get the benefit of a chat with the staff in the shop.
Difficulty OnlineBy Andrew Stevens on 17/06/2015
Tried to place order online but something went wrong during payment process. Tabbed back and tried again and again but only succeeded in generating new order numbers. Decided to give up.
Recent orderBy Kay on 16/06/2015
Second quality value roofs and floors. Some unusableBy Mr Haynes on 15/06/2015
Good value "second quality" national roofs and floors. Mainly minor blemishes, but some bits totally unusable - so fixed these myself, as didn`t have the time to go through the returns procedure. Polycarbonate quilts good. Wired queen excluders good. Friendly helpful staff.
langstroth mesh floorBy Jo Hartley on 11/06/2015
Prompt & efficient service. happy with good quality product. Many Thanks
BWEB205215333By An anonymous customer on 10/06/2015
I found the lady I spoke to friendly and professional.
Order BWEB205104949By Heather Greenaway on 10/06/2015
I have used Maisemore before several times . I have always found them to be polite and helpful. The orders have also been processed/delivered quickly. Also if any difficulties have arisen they have sorted them out. Its a firm I trust.
my recent ordersBy Mr Stevenson on 09/06/2015
excellent service, good products, reasonably priced.
bee hiveBy david on 09/06/2015
I had visited the shop as a pre novice bee keeper and was given the support and advise I needed to purchase the parts I needed. this gave me the confidence to buy my next purchase on line, guess who I purchase from.....the same company (Maisemore).
good service at a good price, same they are not closer to where I live
Review of order of Frames for SuperBy Alan Ferry on 09/06/2015
The foundation on a number of the frames was bent to the extent that it was unusable. It was not what I expected.
Maisemore Bee suppliesBy Brian Green on 07/06/2015
Goods delivered without hitch. Quality good. I appear to have ordered the wrong size brood foundation which I think may have been due to misleading web site/descriptions/ not easy to click the correct button.
Everything for beesBy An anonymous customer on 04/06/2015
Items as described in catalogue, and pictured.
Items we delivered well packaged for the items enclosed.
Another case of excellent service.
hive parts and framesBy caroline on 30/05/2015
the order was received quickly and was well packaged
Wax foundation for superBy An anonymous customer on 28/05/2015
Wired wax foundation not quite wide enough for frames (brood foundation a perfect fit)
Would use you again but not for super foundation
Delivery was quick and efficient but thought it was a bit expensive.
Beehive deliveryBy Peter Jones on 27/05/2015
A very straightforward service. The hive is of a very good quality and was delivered in good time. Nothing was missed from the order. The same goes for a subsequent order too. They give a very reliable service. Thank you.
poly nucsBy An anonymous customer on 27/05/2015
Nucs with ekes arrived in good order and were immediately used for artificatial swarm management. I haven`t used the feeders yet but am pleased to have found a nuc with feeder which can be used cleaned and sanitised easily. I anticipate they could be useful for catching and homing swarms or over-wintering small colonies.
Appears a good design and reasonable price.
wax orderBy R J Lawrence on 26/05/2015
fast delivery, usual excellent service.
Items are pricy but always good quality
Recent PurchaseBy Chris Cowburn on 24/05/2015
Excellent website very easy to quickly find what you want.
The goods I ordered arrived fairly promptly and were well packed. prices are generally competitive. I will certainly be using them again.
FoundationBy Peter Riley on 20/05/2015
Excellent service and product.
Rock Bottom Hive and EquipmentBy Richard on 19/05/2015
The order was delivered promptly, the quality was good value for money. One item was missing and a super side panel split, however following a brief phone call the item sent and the panel replaced. So good service, I would recommend Maisemore Apiaries and use them again.
Equipment order from Maisemore.By Gill DL on 19/05/2015
Explanation when whole order didn`t come together at one time.
No problems clear instructions.
Purchase of hive partsBy Stuart Adams on 18/05/2015
Easy to follow website. Found the hive hardware I couldn`t source elsewhere. Arrived by post the next day. Will definitely be using Maisemore again.
poor deliveryBy Robin Cowling on 12/05/2015
Very disappointed that SN5 were paid for but you delivered SN4 frames
Pollen identification chartBy Peter Crow on 11/05/2015
Very easy to place an order.Delivery was quick and the overall cost was very reasonable.
Quality ShowsBy An anonymous customer on 11/05/2015
My order was delivered promptly and well packed.( The partially shredded packing is ideal for my smoker.) Apart from that, I found the items, which were flat packed, to fit rather better than those from my previous supplier.
Maismore Apiaries - bees-onlineBy Bill Evans on 10/05/2015
I was impressed with the layout of the website and the ease with which I located the items required!
I was also pleasantly surprised to have my order despatched & delivered to my doorstep.
I Will certainly be using this service again.
Bee suppliesBy Roger on 08/05/2015
Great service, no faults.
Good Customer SeriveBy Marc Watton on 07/05/2015
Website is not the best - not comletely intuitive in terms of navigation. For example, I wanted a strap and couldn`t find it. Also would it be best to have all the parts for a BS in one place rather than the boxes in one place, the frames in another and the foundation in another. I like Maisemore but I don`t like the shipping charge - this irks me especially when it is clearly not prorata by weight but by amount - makes no sense
How not to give Customer satisfactionBy Peter Slater on 06/05/2015
Having heard good reviews about the enthusiasm and product quality of Maisemore, as a relatively local Equipment Supplier, for Beekeepers, I must say that I am disappointed, and puzzled.
I ordered, and paid for, over Â£200 worth of hive parts six weeks ago. This included delivery.
Since that time, I have heard nothing about my order, or its delivery. In this time of Internet ordering, one has got used to a fairly quick response?
I requested a Catalogue too, for which an address was requested by Maisemore.
That hasn`t arrived either.
I fear that if they are so disorganised, they may have sold the parts that I ordered, and that the 2015 season will be over, before I receive anything.
To my astonishment, you have written to me requesting me to comment upon your service......is this a good idea, I wonder, on your part?
Reply from retailer :
Dear Mr Slater
We have emailed you on several occasions and you have not replied to us, I have tried to tell you they are second quality Langstroth floors that you have ordered and they are not suitable for a National hive and I personally believe you should not try to make them into a National as you have suggested, we also tried to email you last night on 6th May and still have had no reply so we have credited the full amount back to your account today.
Fantastic ServiceBy Dave H on 06/05/2015
Excellent service. I had a small query with customer support and they came back immediately and friendly. The products are great and exactly as described. First class
Great ServiceBy Nick Hall on 02/05/2015
Always get great service and friendly advice either through the net or at trade stands. Thank you
Satisfied customerBy An anonymous customer on 02/05/2015
My order was packaged well. All products complete and ready for collection at the WBKA Conference in Builth Wells.
1st class businessBy LavCotBees on 01/05/2015
Yet again another easy transaction with the team at Maisemore, all items 1st class, well packed and delivered on time as promised. Highly recommend.
Maisemore ApiariesBy sue on 30/04/2015
Good service, received products in time promised and in good order. I am a novice bee keeper and would find It helpful if there was more information about products, how to use them, tips etc. on the WEB Site
Everything for beesBy Brummie Bees on 30/04/2015
I ordered a number of items, hardware and labels.
The items were delivered quickly and were well packaged.
The items were of excellent quality and as described in the catalogue.
MrBy Peter kidd on 29/04/2015
Good quick and friendly services.
Bees on line orderBy Veronica White on 28/04/2015
I found the web site fairly easy to use and was able to pre order at what seemed to be a reasonable price. I made a subsequent phone call about picking up the order and staff were very helpful and polite. I would use the site again.
New model polystyrene nuc. boxBy Malcolm Clarke on 27/04/2015
I have not yet used it but it appears to be very well designed and moulded, and arrived beautifully packed.
Rock Bottom WBC HiveBy An anonymous customer on 23/04/2015
Great quality given its second quality and very easy to assemble. All instruction provided and easy to follow. Best route to WBC happiness!
Order BWEB303161824By Carole Wright on 21/04/2015
I found the staff very helpful and my order arrived in good time and very very quickly.
xxxBy An anonymous customer on 20/04/2015
Efficient service and the mailing connection to New Zealand amazed me
Never let me down yetBy Barry on 19/04/2015
Have used Maisemore a number of times as they are quick to deliver and are very helpful on the phone. The quality of their own products is very good and they have some items that are not easy to get elsewhere.
recent purchaseBy Colin Bamber on 18/04/2015
Rock Bottom HivesBy Maureen Fidkin on 17/04/2015
Goods were as described and well packed. However all I got when ordering was a message to give "...an acknowledgement of your order request only and not an acceptance of your order or confirmation of payment." followed by, from the payment processer, "...confirmation that a payment request to Maisemore Apiaries Ltd has been attempted." It would have been reassuring to receive an email to confirm actual acceptance of the order and successful payment, then I would have known that the order was being processed. As it was, after a week had gone by, I emailed Maisemore to enquire about it still not knowing whether it had been accepted.
maismoreBy hunter on 15/04/2015
CandyBy Maggie sampson on 14/04/2015
Website easy to follow. I ordered candy at a very good price and it was delivered efficiently
PurchasesBy Barrie on 13/04/2015
Hooded all in one suitBy Peter Holmes on 08/04/2015
I bought a Hooded all in one suit. I am not sure if the suit is an odd size or I am. There is plenty of material in the arms, legs and around the chest, but the body is rather short. The suit could be a better fit and more comfortable.
My order was delivered very quickly.
EquipmentBy Margaret Holdsworth on 02/04/2015
Always pleasant efficient service. Equipment arrives well packed and in good time. Web site is easy to negotiate.
Very goodBy Thomas Gannon on 01/04/2015
My national hive was great. The wood was gorgeous as well. My product turned up on the date you said it would. One of the frames was a bit damage and the wax was loose, however overall very good quality. My only complain is regarding the method of payment that the website employs. Paypal would make thing a lot easier.
Service reviewBy An anonymous customer on 30/03/2015
Very quick and efficient service, all goods as described.
MaisemoreBy James Lewis on 30/03/2015
Great customer service, nice to find a good supplier. website is clear and easy to use. :)
beeswax foundationBy Harriet on 30/03/2015
In my experience they always provide a good service.
Very goodBy Anna on 30/03/2015
Cedar Hive Parts to make up new hiveBy Liz Hale on 29/03/2015
Very good, everything arrived within the week, well packed, good quality and all in good condition
Good product, rather slow dispatchBy AJLR on 25/03/2015
I`m very happy with the product (foundation) but I had to ring them up and query why it took 10 days to produce. It arrived the following morning.
order BWEB43142315By C EDWARDS on 25/03/2015
Great serviceBy An anonymous customer on 21/03/2015
I have bought various bits and pieces over the years and the service and product have always been excellent.
Purchases via websiteBy Lester Quayle on 18/03/2015
Ordered items to collect at Beetradex. Worked well
online purchase for BeeTradexBy Steve Leveridge on 18/03/2015
I bought via the website some beekeeping kit for pick-up at the Stoneleigh BeeTradex event on the 7th March. Although finding the pick-up point was a little confused, particularly because Maisemore Apiaries were doing wax exchange at the same point, I was served very quickly once I found a member of staff to help me. Obviously I can`t comment about any delivery for my online purchase as it was fulfilled by a personal pick-up. The packaging was good.
At the event, I was impressed by the number of staff Maisemore Apiaries had on-hand to help serve customers. I was also impressed that they were all uniformed, making it easy to identify them from the throng.
The website is now rather dated in my opinion - but it does seem to do the job.
Nicot Queen RearingBy Willie Shaw on 18/03/2015
First class sevice with goods as advertised
Beetradex pre orderBy James on 17/03/2015
Very easy to order, payment had to be made by phone as website too clunky/wouldn`t progress to payment page
Great serviceBy Prana on 17/03/2015
I have always shopped with maize more and appreciate the friendly service
Good productBy Johnny on 16/03/2015
I ordered a basic hive and it was delivered quickly, although the brood foundation was damaged. Not enough to warrant sending it back but annoying. Website good, infact better than a previous personal visit for the same goods, when I was told fairly abruptly that they didn`t have one and I should "call in again in about a week". Not much good when I live 30 miles away! Sorted now though.
Poly Nuc HiveBy John on 09/03/2015
Good easily understood web site, good quick delivery and good product.
order placedBy Niall Coffey on 09/03/2015
Goods arrived on time .Excellent web shop
Frames and feedersBy madasafish on 08/03/2015
Quality productsBy Mark Miller on 05/03/2015
Bought my first product via a 3rd party (Ripon) but then bought direct from their web-site and continue to be impressed with the quality of their offering.
excellent serviceBy An anonymous customer on 03/03/2015
I recently ordered half a gross of one pound honey jars, these were deliverd in 4 days with no breakages. I have dealt with this company for a number years with no problems.
orderBy carl smith on 02/03/2015
Very quick delivery
A little more info on items on web site would be great
Supply of labelsBy An anonymous customer on 02/03/2015
Service good fast and reasonable price. Website could be better
Fantastic serviceBy Paul on 01/03/2015
Very prompt a great products and well priced, my Bees love them
LabelsBy George Kay on 25/02/2015
I placed the order one day and received the personalised labels the next. Brilliant. Will definitely be using the service again
Beehive parts orderBy An anonymous customer on 24/02/2015
Delivery was quick and correct
Website could have been easier to find what you required. In one section it assumed what you wanted and if you hadn`t read the description after you had ordered then you could have ordered the wrong thing.
equipment ordersBy An anonymous customer on 24/02/2015
The only fault with Maismore apiaries is that I have never received a dispatched e -mail so am never sure if I should stay in for a delivery or not ? Am happy with everything else and will continue to buy from them !!!
Frame wire and toolBy Jane Griffiths on 13/02/2015
My item was packed well and arrived in record time. I know from past purchases that Maisemore always present good deals to their customers. This company are always very helpful when they are at Beekeeping Events and can be relied on for value for money.
Great products and serviceBy Dave Hayes on 09/02/2015
Brilliant shopping experience. Website was easy to navigate. Products were first class and were dispatched quickly. Well done Maisemore.
Buying online from MaisemoreBy Matthew Harris on 09/02/2015
Maisemore Apiaries are a Brilliant supplier to buy from, they are helpfull, knowledgeable, and efficient. (and no im not on their payroll to say so.)
I recently bought some foundation from Maisemore, but after closer inspection i noticed the corners had been broken clean off on 10 of the deep national foundations. It must be the couriers interpratation of handling things carefully, so i now make sure i am in to receive it.
I spoke to a gentleman at Maisemore who was happy to help me, and Maisemore replaced the foundation without a problem, and i received it 3 days later.
I am sure you cant beat that for service, so its a rating of five for such good service.
Beekeeping equipmentBy An anonymous customer on 06/02/2015
Easy to use website, timely delivery of order, good quality merchandise
PurchaseBy David Moss on 01/02/2015
Excellent service. A joy to do business with.
Winter verroa treatmentBy An anonymous customer on 30/01/2015
Goods as described, arrived promptly and were packaged well.
Maisemore ApiariesBy An anonymous customer on 30/01/2015
It was easy to place the order online and it came the next morning, so very efficient. No complaints at all, and I will continue to use them.
PaymentBy Chris |Green on 29/01/2015
I do not appreciate paying by direct debit and then having to wait 2 weeks before the goods are dispatched. Maisemore should delay the deduction until they are able to dispatch.
Great serviceBy Jo on 23/01/2015
I placed my order on line and the delivery was swift. Thank you for the great service.
BrilliantBy Chris Ibbertson on 15/01/2015
As usual Maisemore have provided us with excellent quality hives and a service that has not been matched elsewhere. I would highly recomend them to anyone.
Camcor ApariesBy Keith Wolfe on 09/01/2015
Excellent sales & after sales service
Website very easy to use
Prompt and efficient serviceBy David McAndrew on 07/01/2015
Recently ordered personalised jar labels online and found the website easy to use, and the return service prompt and accurate
Warming BoxBy Mr Bee on 06/01/2015
I ordered a warming box via the Maisemore website, and e-mailed them a few days later to enquire when I would expect to receive it. I had to phone them as I received no response to my e-mail. I was advised that they were making the internal bottom wooden battons and it would then need to pass QC. I was given a delivery date only to find the item did not arrive and then when it did finally arrive there was a missing thermometer, and although just about fit for purpose, the battons were poorly cut I.e. Not square- poor workmanship! Maisemore advised that perhaps the manufacturer no longer included an internal thermometer. I referred them to their own catalogue, where one was clearly shown in the illustration!!!. When one was finally sent there was no apology note! All in all a poor customer experience!
labelsBy firstname.lastname@example.org on 02/01/2015
Bespoke labels arrived as designed and very quickly. Thanks, Maisemore, top marks.
Quick!By Kirst on 31/12/2014
I only ordered a voucher. It came quickly in time for Xmas!
bee suit (jacket and veil)By Marian on 28/12/2014
The good bit was the ease of ordering and the quick delivery. The bad bit was that a bee got into the suit hood and stung my husband on the neck - when my husband took it off the stitching where the zip was stitched to the hood was split. The bee got in through the gap - the fabric was not split, only the stitching. Perhaps the worst thing is that I emailed Maisemore to let them know this had happened (politely, saying that I would re-stitch it myself and perhaps they should check their quality control) but have heard nothing back from them.
Supply and delivery of glovesBy Stephen Hudson on 23/12/2014
I have always found Maisemore to be efficient and competitive with pricing of goods.
Buying from Maisemore ApiariesBy George Strang on 04/12/2014
I have always found the staff of Maisemore Apiaries to be polite and efficient and on occasion they go the extra mile. Their service has been good online and when I have visited the shop.
The Queen bees I have ordered have always arrived on time and in good condition.
Their service has been good and it is a pleasure to deal with them.
ServiceBy An anonymous customer on 02/12/2014
There was an issue with the computer systems, I was notified as soon as possible and the order was completed very quickly.
excellent servise.By An anonymous customer on 27/11/2014
excellent servise. parcel arrived the following day.
Good companyBy An anonymous customer on 25/11/2014
Bought a budget hive. It`s generally very good but (as you might expect for the price) some bits are imperfect. I`m sure my bees will be more than happy and I`ve already ordered another and recommended the company and the product to friends.
Customer service was very friendly and helpful.
Labels for honeyBy Wendy Cummins on 24/11/2014
Pleased with the order and it arrived quickly, in fact just in time as I had left ordering till the last minute.
Bee keepers` clothingBy Ruth Tough on 24/11/2014
Everything came on time and extremely quickly. The "small " suit was made for a tall person, but was a slimmer fit than the medium and a belt ensures it does not hang round the knees!
Thank you, Ruth.
honey jar labelsBy An anonymous customer on 19/11/2014
quality label, very fast delivery will use again
Speed of DeliveryBy Richard Pierce on 17/11/2014
I have no issue with the items but just an observation on speed of delivery.
Sometimes its acceptable but on the whole its slower than I`d expect and certainly slower than most online retailers. To the point were I`ve almost got the point of writing 2 weeks on from the order to ask whats happened.
I favor retailers who dispatch next day.
Delivery company usedBy Richard G Turner on 17/11/2014
My rating is not for Maismore Apiaries whose service is excellent but they need to change their delivery company. Cotswold Express Couriers / UK Mail are anything but express. My order was sent out promptly by Maismore but returned by the delivery company who claim that I was out when it was delivered and did not respond to the card left.
No idea where they left the card but it was not at my house! I presume the delivery driver was either short of time or could not find our house which is directly on the road and has two name plates. I tried to ask the second delivery driver but he was evasive and appeared to be too rushed to answer.
Will use Maismore again as long as its not the same delivery company.
Poor deliveryBy Glyn mitchell on 16/11/2014
It took two weeks to get my order
BWEB251010817By Sue Lloyd on 15/11/2014
I ordered pre-printed oval labels which looked very attractive on the website showing a skep surrounded with flowers. I added the necessary information and viewed my example which I was happy with and so placed an order. When the labels arrived, the overall print was darker. The writing over the skep was difficult to read. The label colour and clarity was nothing like the label sample seen on the website. It is a requirement to include specific information on the label which must be clearly visible. I could not see my lot number, `Produce of England` or `best before` because the print merged into the picture. Maisemores were not particularly helpful and quite surprised that I should question the quality of their labels. I was given the option to re-order, but they could not guarantee that the print would be any different. They could not even offer a contrasting font colour which would have solved the problem. I have ordered other beekeeping equipment which has been good quality so this was a real disappointment. I certainly will not order labels again.
Fantastic customer serviceBy An anonymous customer on 12/11/2014
I was confused about the order, it went through twice but the lady spotted it, contacted me and clarified my requirement. I received the correct order and my account was re-credited the next day. Great personal service
Great serviceBy David Wood on 11/11/2014
I have always received prompt service and fast delivery. Excellent prices on foundation.
.By An anonymous customer on 05/11/2014
Fantastic ServiceBy Andrew R on 05/11/2014
I was really impressed with the service from Maisemore Apiaries. Communication over the phone was very polite and the speed of processing and delivering the order was express, spoke to them on the phone about 3pm received order the next morning!! The labels I purchased was also good quality. Will definitely use again. Thank you Maisemore.
labelsBy steve knell on 30/10/2014
The Maisemore website is clear and instructions easy to follow. I was very impressed at the speed my order was processed and delivered and the quality of the labels is excellent.
Order satisfactionBy Garry Bowler on 29/10/2014
Very satisfied with the promptness of the delivery of may latest order.
I have used Maisemore several times and always been very pleased with their service. Good value products, promptly delivered.
The website is relatively straightforward to use, placing an order can be achieved in a short time.
Excellent experienceBy An anonymous customer on 26/10/2014
Really impressed with this lot, very reasonable prices compared to other suppliers, delivery well impressive and communication was second to none both over the phone and via email, very helpfu knowledgable l and polite.
Would really recommend.
OrderBy Steve Irish on 26/10/2014
I ordered 12iz jar labels. The website is easy to use and wisiwyg. Pricing is clear and delivery rapid. Quite impressed.
Great service!By Hart on 24/10/2014
Maisemore is the first company I look to for my beekeeping supplies. Their service is absolutely excellent, and prices very competitive. The website is comprehensive and easy to navigate.
avoidBy micky mouse on 23/10/2014
not good at all
Reply from retailer :
Dear Mr Chandler
I do not understand why you have made your comment as you ordered at 8.15pm on Thursday 2nd October, we dispatched your parcel on Friday 3rd October and you received it on Monday 6th October according to our courier (UK Mail) website, so I do not understand as to why you have made this comment.
Order of starter hiveBy An anonymous customer on 21/10/2014
Website extremely informative as just starting out with bee keeping. Telephone contact with company very good, again very informative and knowledgeable. Have given us confidence in starting this hobby! Order arrived next day. Very well packaged. Extremely impressed with service. Will certainly use this company again once our hive is up and running.
Great feeder, shame about the MAQSBy Kath on 16/10/2014
Ordered a jumbo national feeder and some other sundries. Generally pleased with the products but was really disappointed to receive a 2 dose pack of MAQS that expires before next spring. We only have one hive so half will go to waste. Price was OK. Delivery was a little delayed but I think the weekend and a busy autumn period may have slowed things up.
rapid feederBy An anonymous customer on 15/10/2014
great - got it quickly
When service really counts...By Simon Cavill on 10/10/2014
The real test of any business is how they deal with problems. I ordered a large wax melter from them which arrived exactly as described and on time. Unfortunately the melter leaked profusely and could not be easily fixed, so I contacted Maisemore to arrange its return.
They responded later the same day and acknowledged receipt of the returned device before refunding the money within days.
Exemplary customer service and I`ll definitely be buying from them again...
Maismore ApiariesBy Ken Ellis on 08/10/2014
I have recently become a BeeKeeper, Maismore were recommended to me. I have found the Website easy to use. I have visited the shop twice to purchase a Hive and other equipment , and to collect a nucleus or bees. Staff were helpful and friendly. One suggestion I would make is regarding advice and guidance to those who are new to beekeeping. Although I had worked out some questions I needed to ask I did miss some bits of information. For example about any varroa treatment that my bees had received. I was also surprised to find that my bees swarmed within two weeks of being placed in their new hive.
very goodBy john fletcher on 08/10/2014
Maismore beesonlineBy Jason rawbone on 07/10/2014
Excellent customer service, very reliable.
LabelsBy Adrian Dyke on 03/10/2014
Easy to use web- site even for me.
Super fast service. Prices moderate. Can`t be faulted.
Excellent serviceBy An anonymous customer on 30/09/2014
An excellent service. The items were delivered on time and as described on the website. I will definitely use Maisemore apiaries again.
Wax melting machingBy Alan Curtis on 29/09/2014
Very good service. The item was sent back due to set up error on my part but sorted by Maisemore and sent back to me.
Super fastBy Paul on 28/09/2014
Easy to order and super fast delivery, you can`t ask for more.
Very SatisfiedBy P.Brown on 28/09/2014
The order arrived very quickly so quickly that I havent had time to assemble yet
But I have no doubts about the quality and final use.
hives & bee feedersBy Wolfi on 26/09/2014
Thank you for excellent quality and prompt service!
Online orderBy Tarquin on 23/09/2014
I can only comment on ordering gift vouchers online as I am not a bee keeper myself but my son-in-law is.
There has never been a problem to date and I shall continue to use this method of ordering.
jumbo feederBy Angela Stead on 23/09/2014
I ordered this feeder in a hurry and it arrived within 2 days. Its a great rapid feeder and the bees demolished 3 gallons of fee within short order.
apivarBy An anonymous customer on 18/09/2014
fast and reliable service as always
Flact pack National HiveBy Peter Stenson on 17/09/2014
Everything arrived on time nicely packed, but the frame nails had come adrift so were scattered throughout the box. Hive fitted together well,getting another this week.
Always fast deliveryBy R Beach on 17/09/2014
I have made a number of purchases from Maisemore Apiaries. I have found them very good to deal with, supplying quality goods at competitive prices. Always good communication and delivery is fast.
sales itemsBy Jane Kumar on 15/09/2014
Excellent prompt service. Items of good quality even though seconds
Satisfied CustomerBy Erling Watt on 15/09/2014
I have now made a number of purchases from Maisemore Apiaries. I have found them to be first class to buy from, supplying quality goods at competative prices. Once an order has been placed their communications are excellent and delivery is prompt.
The web site is also simple, slick and easy to use.
for order receivedBy pete stoneham on 15/09/2014
items were received in reasonably good time.
paying for items seemed a bit long winded as seemed to be jumping from one website to another and conformation of payment didnt seem very clear.
productBy ron grove on 14/09/2014
excellent product,A1 service.
Bee food purchaseBy Lavinia Hunter on 14/09/2014
The web site was easy to use and the goods I ordered were delivered quickly and efficiently - including being left correctly in my `safe place`.
label purchaseBy An anonymous customer on 13/09/2014
excellent service thank you
equip deliveryBy An anonymous customer on 13/09/2014
order BWEB2288184By Liz Hale on 12/09/2014
The order arrived quickly, it was easy to order, the product details and descriptions were clear as were the prices,the option to contact Maisemore for more information or help was excellent.
The goods were all present and correct on arrival and of a high standard.
Having visited Maisemore apiaries at the beginning of August I found the Owner and Staff extremely helpful and informative, their years of experience sells the business and products in itself!
FoundationBy Dave Morris on 11/09/2014
Very good service and friendly to deal with, postage costs ok and quick delivery will buy from again !!
Beehive framesBy John Harvey on 11/09/2014
Brilliant service when an unexpected swarm settled in an empty brood box.
Next day delivery of excellent quality flatpack brood frames at a competitive price could not be bettered.
My recent OrdersBy LarkswoodHoney on 11/09/2014
Whenever I have used Maisemore Apiaries, I have found their service to be very efficient. On the couple of occasions when I have had to speak to them for product advice, they have been very helpfully and knowledgeable. Orders have been dispatched quickly and are well packed.
I find the Maisemore Apiaries website easy to navigate and is well laid out.
purchasingBy everitt on 09/09/2014
Always excellent advice at the shop
this time ordered over the internet, excellent client support, prompt delivery of goods
Disappointed with officious and I constructive response to problem with previous purchaseBy Peter Rothery on 07/09/2014
I have spent a lot of money with Maisemore Apiaries and so was very disappointed when they refused to supply new top bars for dummy boards to replace ones which had broken.
The response was officious and critical saying they couldn`t do anything because it was more than 10 days after delivery of the items. In fact all I was asking was to buy top bars to replace then myself. That does seem unreasonable. We have only been beekeeping for 3 years - all our equipment has been bought from them and our spend must be well over Â£1000.
I do expect equipment to last for more then 3 years of normal use anyway, particularly when we don`t use dummy boArds all the time.
It makes me realise there is no point I customer loyalty, they are not interested in being helpful and treating you reasonably and I will be shopping at Thornes in future.
Reply from retailer :
Dear Mr Rothery
Maybe we misunderstood your email but it clearly says you ordered the dummy boards last year, if they were broken on arrival if you had told us then we would have sent you complete new dummy boards.
You also did not say you would like to pay for these strips of wood you simply wanted them added to your order as replacements and we do not always have these strips on the side waiting as we manufacture in batches and at this time had none available.
As a company we do not obviously want to have upset customers but we cannot control where people shop, if you choose to shop at Thornes good luck with your future purchases!
beehive productsBy wendy webster on 06/09/2014
Excellent products and super speedy delivery! Thank you.
excellent serviceBy penny smith on 05/09/2014
Very prompt and reliable service as usual
Hive partsBy Ian on 05/09/2014
Very helpful staff with advice and delivery of goods was quicker than predicted so would happily use them again.
Customer Focused Dispatch StaffBy James Allen on 04/09/2014
As I was travelling the alot, I needed the delivery of an extractor to be within a narrow window. The Maisemore staff were excellent and very cooperative and ensured this happened. They even phoned before dispatch to ensure that the situation had not changed.
ThanksBy Peter on 02/09/2014
Always most helpful,as a returning customer I am very happy, thanks again .
Not the best experienceBy Mr lynch on 02/09/2014
Not a pleasurable experience quality control needs to be updated .would I use them again only if they give me trade discount
excellent serviceBy Ness on 01/09/2014
Hi First time I have placed an order with you, but great service, all goods arrived in good time and in excellent condition - many thanks !
Langstroth supersBy Bunty on 01/09/2014
Order arrived very quickly - much appreciated, as there was a good flow on and things were a bit frantic keeping up with the bees!
Order of bee equipmentBy An anonymous customer on 01/09/2014
The website is easy to use. The product is good quality. The packaging is good. I have to wait too long from ordering to delivery compared with other companies
maisemore apiariesBy viv skarratt on 31/08/2014
Fantastic service - items arrived as described and on time
Rude staff took 6 days to process orderBy An anonymous customer on 30/08/2014
I purchased my items and it took six days for them just to dispatch the order. I rang to query why my order hadn`t arrived after five days and was greeted with a pretty blunt response from the female staff member I spoke to . I was a little surprised by this as I have heard good reports about this retailer. I was told they were busy. When I asked if future orders would take as long to dispatch as there were other retailers out there to choose from I was told I could use them instead. I think that`s about as un-customer focused as you can get. Not even a sorry!
There are plenty of other retailers out there selling similar stuff and responding to customers in this way is simply not acceptable. I will be heeding your advice though and will be taking my business elsewhere. I would have spent thousands with you.... not now though eh?
Sorry Maisemore your equipment is ok but the person I spoke to is not an asset to your business.
Reply from retailer :
Dear Mr Turan
We are sorry that you find 6 days unacceptable for the dispatch of your order but as Caroline told you on the phone we have been very busy this year and are still busy. There is only so many times you can apologise for something. I personally do not think that 6 days is a long time to wait and the fact you run your own mail order company does not mean that our company will operate the same.
Honey labelsBy Sandra Karen Eckford on 30/08/2014
Nice clear instructions to produce modified labels, quick posting, very pleased with them.
OrderBy An anonymous customer on 30/08/2014
Items arrived within a week, despite the man in the shop saying that there was a delay because of high demand (he also gave me the option of placing the order by phone). Well packed, good quality. Have also found to be friendly and helpful when visiting the shop itself.
Recent wax orderBy David Nield(Portsmouth Beekeepers) on 28/08/2014
Easy to order on line and a very quick and efficient delivery service. Web site easy to use and follow
Order as per descriptionBy Sue Morgan on 28/08/2014
Nice products exactly as advertised, well packaged, would like a paper catalogue to browse once a
year even though the website is clear and easy to use. Would definitely use again
MAQSBy An anonymous customer on 28/08/2014
Rather clunky checkout process
jarsBy victor on 26/08/2014
ordering process was fine and it was fine that the item was out of stock (I ordered jars in the middle of extraction season....lol), was a little disappointed that there was no stock control function on the website to advise these were out of stock and/or no email to advise when they would be coming in.
that said, when I contacted them I received a prompt reply advising when stock was expected.
but stock didn`t come in as expected and I had to make contact again to chase.
none of this is a major issue, they came in within 10 days and were delivered all good. a simple stock control note on the website and/or customer services emails to advise would have avoided all of this.
don`t let that put you off though. i`ve had good results with this supplier before and this was in no way a negative experience. just not brilliant.
AccessoriesBy Derek Anderson on 26/08/2014
Excellent goods and speedy delivery. No complaints whatsoever.
Delayed deliveryBy Mike Harris on 26/08/2014
Bad rating is too harsh but there was a lengthy delay between order and delivery - apparently jar lids were unavailable - - an email would have been nice.
Website is good.
Leather GlovesBy Stephen Fry on 26/08/2014
Excellent product and service yet again!
carrier problems.By molesworth on 26/08/2014
Maisemore give very good service; web-site is easy to use. Delivery has been a problem, although they sorted it out with the carrier quickly when I informed them. maybe they should review their options?
Order of mated queenBy Jo Dawson on 25/08/2014
The bee was in good health and it was easy to order online. I was also impressed with the speed of service.
fast efficient serviceBy MaryAnn Maher on 25/08/2014
ordered tamper labels and granulation labels. they arrived very quickly and are superb quality. The website is easy to navigate, and ordering personalised labels was easy.
Top-up orderBy David Cockburn on 22/08/2014
My small order, which included Apiguard, came 11 days after I placed it. That delay means it will be difficult for me to follow the treatment regime for the Apiguard. Apart from that the content was excellent.
Jars and capsBy An anonymous customer on 21/08/2014
Took a month to receive my order of honey jars. No communication to warn me of any delays. Unimpressed.
maisemore apiariesBy teresa parry on 21/08/2014
Excellent service. Prompt delivery.
website easy to navigate and place an order
Speedy quality serviceBy Barry Williams on 19/08/2014
Quality of hive components very good and the speed of delivery excellent. When I have needed to speak to them on the phone they have been very helpful. Usually order once a year from them as they have a slightly different range of items from other suppliers and free delivery for orders over Â£200 is an attraction.
order BWEB297164733By Robin Cowling on 19/08/2014
Very good except having spent well over Â£1500 we are sent an electric extractor with a non usable in UK plug on the end, so had to rewire the motor myself, which probably means it now is now is out of guarantee.
The website I found good and clear and easy to use.
LablesBy D. Petersen on 19/08/2014
Easy to order and quick to deliver. Very good web site and even better service .
APIGUARD PURCHASEBy Alan Nixon on 18/08/2014
Very fast delivery. Next day in fact. Highly satisfied and will recommend other Bee Keepers around us about the service we received.
customer feedbackBy D.Ware on 18/08/2014
Helpful staff when I called for advice, quick delivery. Would recommend.
Last orderBy Brian Hughes on 18/08/2014
Few problems on last order but all sorted with no problem.
On line orderingBy Brian Kirk on 17/08/2014
Delivery time very poor
bweb32717411By doug on 13/08/2014
The item ordered to long to get to me?
InvoicingBy Orroroo on 12/08/2014
I have no problem with their products or service but the web invoicing and delivery updating is very poor.
I would like to have an account which I could log into to see the status of an order and which allowed me to print an invoice that looked like a "proper" invoice after the payment had been taken. OR to be emailed a pdf of the invoice.
maisemoreBy seamus quinlan on 11/08/2014
very good service.good web page.easy to use
My recent orderBy Alan Johnson on 11/08/2014
I recently ran out of shallow foundation and my local supplier was out of stock. I rang Maisemore to confirm they had stock and was told it would be 10 days minimum. I ordered anyway and my order arrived 4 days later. Thanks Maisemore for getting me out of a hole.
Recent Order - 78006By Mrs Turner on 10/08/2014
My recent order arrived very promptly which was good.
It was a "top up" order, part way through the season as my bees are doing really well.
I ordered 4 National super boxes, 50 SN4 frames, and 40 sheets of shallow foundation - total cost Â£252.32
But there were no nails with the frame parts and sheets of foundation. It was not stated when I ordered from the website that I needed to order nails separately in order to be able to make up my frames. When I have previously ordered frames from other companies they have come with the correct quantity of nails.
I was impressed by the quality of the woodwork on the super boxes in my order, but disappointed that they did not have metal runners - these came as standard on supers I have ordered from other companies previously. Again I think it should be made clear on your website that your super boxes do not have metal runners and that people need to order these separately.
I now need to place an order for 4 pairs of metal runners and enough nails for 50 frames, but will be under the free postage threshold which is annoying.
Reply from retailer :
On all of our Supers and Brood Chambers the runner is machined onto the side board so you do not require metal or plastic runners and we have never supplied frame nails with flat packed frames and nor do majority of other beekeeping companies as far as we are aware.
Supply of labelsBy D Jenner on 07/08/2014
Labels came promptly and the custom printing was correct.
However the tamper-proof labels were the wrong type with no explanation. Not too important, but the ones I received were cheaper, and I haven`t seen a refund.
Review for Maisemore ApiariesBy Lindsay Baillie on 07/08/2014
Excellent service. Shipping quick and item well packaged.
Website has too much information on each page and the text is too small.
Bee keeping itemsBy Sid on 05/08/2014
Order online had problems with payment, but was sorted out efficiently. Items arrived promptly .
Simple and EfficientBy Aristaeus on 04/08/2014
Easy to use the web site - well above average, especially in the beekeeping sector. Delivery in reasonable time. Product good quality and price. The courier had more trouble than most in finding my rather hidden house, but used their initiative!
Order for equipmentBy Colin Mackay on 04/08/2014
I phoned to ask for progress and was told realistically that pressure of orders meant that all order would take a few days extra. When I next phoned I was reassured that although part of the order was not in stock the order would be sent the next day and in fact this occurred as well as the out of stock items being included
long waiting times for ordered equipmentBy An anonymous customer on 03/08/2014
am very sorry to have to make any complaint but too slow , 2 weeks wait for equipment at the height of the extracting season is too long. I appreciate everyone is very busy but maybe they should bring in extra staff or give a reduction in price when there is such a long wait.
my beesBy r wright on 03/08/2014
easy to order resonably prompt delivery
Good for many yearsBy An anonymous customer on 02/08/2014
I have been a customer since 1974 when we lived in Gloucestershire, and used to visit. Now of course it is online, but the service is just as good and friendly.
noBy An anonymous customer on 31/07/2014
quick . no messing.
maisimore apiariesBy frank on 31/07/2014
very happy with the honey labels excellent website
First stop Maisemore.By Mr Rod Fields on 31/07/2014
I have been keeping bees for a good few years and used to use a major national bee product supplier simply because my then guru, was a representative local to me. When he decided to retire I had to find another source and luckily tried Maisemore Apiaries. I order mostly online and have never had a problem.Their website is easy to navigate and order from even for an old codger like me.!. All items arrive well packed and on time. Any telephone queries have been answered promptly and efficiently. I find their annual sale very good value. I will continue to use Maisemore and based on my experience would recommend them to anyone.
Excellent serviceBy Russell Sephton on 27/07/2014
I ordered though there website and it came within a couple of days, excellent service, I will be using them again!
Bee supplies from MaisemoreBy Maggie Woodhouse on 27/07/2014
Quick response, well packaged. This was an online order but on previous occasions I have received prompt and friendly advice over the phone too
Quick serviceBy Garry on 25/07/2014
Needed some more frames quickly with lots of honey coming in and Maisemore filled the order effectively. Really pleased with how easy they were to assemble. If there was one grip its how much it costs in P&P.
Honey Labels and Cut Comb boxesBy Mrs Venetia J Coupe on 24/07/2014
I am disappointed with the cut comb boxes. Had the image on the website been more clear I most probably wouldn`t have bought them. However, it is too much hassle and expense to return such a small item so I`m keeping them.
BUT I am delighted with the Honey Label.
Maisemore apiariesBy James on 22/07/2014
Good quality order well packed and received within a few days.
BWEB17122550By Alison Hine on 22/07/2014
There has been a delay on this order but I was warned in advance that this would be the case. When contacted on the phone Caroline is always very pleasant and helpful and goes out of her way to find answers. The website is easy to use. The only addition I would like would be the facility to check back orders online.
good serviceBy Glenys on 20/07/2014
Ordered on line and made a mistake which was corrected by phone. No quibble or hassle. Order delivered within a few days. Really great serive
recent purchase of foundationBy An anonymous customer on 20/07/2014
quality good biggest problem is delivery time will not use if anything needed quickly
Maisemore Bee QueensBy Bbrian Barnes on 19/07/2014
Delivered the honey bee queens quickly, reliably & quickly.
This is exactly what I want from a supplier.
Good people to talk to on the `phone too when you have a problem.
Thank youBy An anonymous customer on 19/07/2014
Helpful, knowledgeable, quick dispatch of goods.
Good serviceBy Hugh Davie on 18/07/2014
Order was incorrect but this was corrected pretty promptly so a good service
Hive partsBy Mike Burton on 17/07/2014
Generally excellent products and service. This time I had to ring to chase my order for a queen excluder when nothing had happened for over a week. Suggest your system triggers a contact and update after a week` s delay. Also it would be useful to use PayPal with this site.
Portsmouth beekeepersBy dfnield on 17/07/2014
A very quick and efficient service which makes ordering wax easy and offers a reasonable discount without the need to place huge orders.
Mails more apariesBy An anonymous customer on 15/07/2014
Absolutely fine, and straightforward.
Recent OrderBy Cedric Squire on 14/07/2014
Excellent Service as usual
Suit and superBy An anonymous customer on 14/07/2014
I always find the website difficult to manoeuvre around and the payment did not work so in the end I had to phone so might have well ordered over the phone. The order came as promised a little later than usual. BTW I got three of these emails!
Bee veilBy An anonymous customer on 14/07/2014
Delivery was very slow.
Supers and thingsBy An anonymous customer on 14/07/2014
The turn round was excellent and most of the products too. The one thing I am not delighted with is the woodwork.I have ordered supers which seem to have too much toletance in the joins(did they not include the blade in calculations?) but the wood is excellent quality. I won`t order those from Maisemore again, but I will order other things. The large feeders and queen excluders are better than anywhere else.
Quick and efficientBy Paul Lethbridge on 13/07/2014
A large array of components - sometimes a bit confusing for the newcomer. But thorough and quickly delivered once ordered.
delivery of smokerBy An anonymous customer on 13/07/2014
The smoker is good and the price is ok but it took two weeks from when it was dispatched to arriving with me so if this is common maybe they should try another delivery service.
First classBy Grant on 13/07/2014
Always good for quality value and speed
I wouldn`t deal with this companyBy Dave on 10/07/2014
The company have failed to deliver the order. They eventually agreed a refund but then failed to action this for some time and when they did get around to actioning it, deducted the postal charges for delivery that I had no notification had been attempted.
This is probably the worst mail order company that I`ve ever dealt with and certainly would not use them again.
Reply from retailer :
The order was dispatched as soon as physically possible considering we are in the height of the season, the courier has told us they have carded the gentlemen several times and have also tried his neighbours, there has been no telephone call from the customer to request a delivery at his convenience so the parcel has been brought back to us, if this is Maisemore Apiaries fault then I do not know what else we could have done.
Delivery far far too slowBy An anonymous customer on 10/07/2014
I have a real problem now with both my hives as the things I ordered came 3 weeks after ordering, despite everything being in stock. Several times I chased to be told they believed it had been dispatched, I could have easily picked them up had I realised the delay.
I like to support maisemore as you are quite local to us but Thorne do get it to you within 48 hours.
Great ServiceBy David Wood on 09/07/2014
Always helpful and good value service. Usually very easy to order online from a clear website.
High postage costs and poor customer serviceBy Neville wood on 07/07/2014
very disappointed with the service received with my last order (over £170). As I live in Aberdeenshire not the outer hebredies I was surprised to be contacted to make an additional payment over and above the amount quoted via my on line order ?? An additional charge of around £4.00 was requested and authorised by me which felt very petty as I had paid as per your website quotation , The order was exclusively for WBC hive parts but I had mistakenly not ticked a box for the correct queen excluder when searching for WBC hive parts, despite the rest of my order being for WBC parts I was sent the wrong excluder ? try this on the website it`s easy to assume your ordering parts for your type of hive. once you click the link.
Contacted the company again to request an exchange. and guess what ? yes double postage to return and re send which would be the cost of the item. Being in Buisness. my self for over 30 yrs I know that good customer service is about give and take and treating your customers fairly, Sadly in this case you have lost a good customer through penny pinching and applying non of the above !.
Internet orderingBy Beverley & Peter Webb on 06/07/2014
Maisemore are fantastic and even though we now live down South rather than in Hereford we still find ordering from them really worthwhile both in the products offered in their brochure but also their staff who are always able to help either with the order or with taking payment. I thoroughly recommend them to our fellow beekeepers.
nothing so farBy An anonymous customer on 06/07/2014
I placed an order on 15th June and still haven`t had the stuff. I have e mailed them but no reply,
Bweb156213059By Ralph sands on 06/07/2014
Goods arrive on time. No problems
Beehive purchase - Simply superb.By Stuart Bartlett on 06/07/2014
I recently needed a hive at short notice as I was overrun with swarms. Although the company was under immense pressure and with limited stock due to the time of year they fulfilled my order and delivered to the door within 48 hours. I have subsequently ordered a second hive and can confirm that the service I received initially was not a one off!! I have dealt with Maisemore Apiaries via the internet and direct by phone and cannot fault them on their customer service or the quality and price of their products. I would recommend anyone to try them out.
marker penBy An anonymous customer on 06/07/2014
Special instructions not followed requested despatch next day first class class ignored. Item only small with no special packing requirements.
labelsBy An anonymous customer on 05/07/2014
I always buy my labels from maisemore, great price and always sorted within a week.
recent orderBy Robert Macgregor on 02/07/2014
A bit slow in delivery, but products satisfactory and reasonably priced.
Slow to DeliverBy Tony Loveless on 01/07/2014
I ordered some foundation, something that was needed reasonably urgently. It took a week to be delivered if I remember correctly whereas when I ordered some jars and other bits from another supplier I got it all the following day without paying any extra delivery charges.
FeedersBy Alan Curtis on 01/07/2014
Very good product. I did have a querie with how to place it but this was answered by a member of staff and now the bees have been very well fed for the spring and beginning of summer. Hopefully we will get some honey this year.
great serviceBy An anonymous customer on 01/07/2014
Excellent service and really good production
mazeballsBy arthur on 30/06/2014
excellent no problems do what they say on the tin
feedbeeBy john chapman on 30/06/2014
excellent rapid service
MaismoreBy An anonymous customer on 30/06/2014
Victim of their own success?By Andy Smith on 30/06/2014
Clearly a local supplier who thought they would add on-line to their offer but cannot cope. After 10 days I chased my small order as it was for urgently needed foundation to be told they are busy and there is a 3 week back-log. Sorry, not good enough! To be fair, goods arrived next day.
RE FIRST ORDER RECEIVED.By NICOLA THOMAS on 30/06/2014
EXCELLENT PRODUCT, ARRIVED ASA WAS POSSIBLE, although some delay due to high demand which was unavoidable, Maisemore is and extremely GOOD COMPANY TO DEAL WITH.
EXcellent productBy An anonymous customer on 28/06/2014
Excellent Beehive, but delivery could be quicker
maisemore apiariesBy Ernie crozier on 27/06/2014
Allways found the staff to be second to none and provide an excellent service.
Nothing is to much trouble.
Frmes and foundationBy alan clare on 27/06/2014
Excellent product and service
A very good serviceBy P McBride on 26/06/2014
Maisemore is very good for online orders. Comprehensive list of products, website easy to navigate, easy to reach by phone and able to deal with queries without fuss. Products are of the highest standard.
BWEB46232843By John Easton on 25/06/2014
This was a repeat order for honey jar labels and service was good as was the website which enabled me to order the bespoke labels with ease.
Previous wax trade in for foundation is also a stong point for this organisation which well deserves its evident success.
Thanks and keep up the excellent work.
Web orderBy Graham Spiers on 25/06/2014
Easy to deal with although del;ivery isn`t as fast as some retailers
Maisemore Apiaries ReviewBy An anonymous customer on 25/06/2014
The website is good but could do with updating. There postage was extremely slow and there notifications of your order status were not good either. Saved by the good range of products sold and the lower price of those products.
deliveryBy Peter Birch on 25/06/2014
Normally VERY fats delivery. Excellent quality
Delivery time notificationBy Martin on 24/06/2014
BeesOnline is usually a very quick delivery
Unfortunately this time order placed and paid on 16th was not received till 23rd.
Slow delivery is most unusual for BeesOnline.
Thus it would be nice to receive a notification of expected delivery date as well as the acknowledgement of order and acknowledgement of payment.
My First ExperienceBy A K Cross on 23/06/2014
A simple order for labels. Web site was clear and easy to understand. Choices were reasonable by way of design and ok regarding price.
the finished product, received within about a week was fine and exactly as ordered.
Delivery of orderBy Judith Hurford on 20/06/2014
I`ve always had an excellent service from Maisemore. On this occasion an item was out of stock and due for delivery at a later date. However, while the bulk of my order was good, I was concerned to find a large box (Poly nucleus) on my doorstep, next to the road, on my return from holiday - and despite a notice clearly stating on the label that it should have been left in the greenhouse if there was no answer.
This wasn`t necessarily Maisemore`s fault of course but the carrier`s. Could the carrier be advised to note extra messages in future, please, as I could have had the item stolen and I would not have known it had been delivered.
The website is good and very helpful.
Honey labelsBy George Kay on 20/06/2014
Ordering was simple and the website made it easy to see what they would look like when printed. They arrived promptly and are great.
First class service again from maisiesBy An anonymous customer on 19/06/2014
Good value and excellent quality products. Cheerful and helpful staff who resolved an order query politely and promptly.
Labels orderedBy S.mowles on 19/06/2014
Previously they have been good, but I have just had to wait a lot longer than normal for the labels to be delivered and when I contacted maisemore they were not that willing to give information and abrupt. Also the drop down box on the website for the labels for the weight always defaults to 8oz, surely it should stay blank until you choose an option, I know of several people myself included who have ended up with 500 labels that we can not use, or is this a clever piece of marketing.
Gauntlets and queen marking cageBy Venetia Rist on 19/06/2014
Products arrived in good condition and as expected
June 2014By John Cross on 18/06/2014
Have reduced confidence in the on-line customised label ordering now that my last order didn`t show my address details despite several previews and checking before placement.
Foundation orderBy gillian lowe on 18/06/2014
My order arrived promptly and was in a good state due to careful packaging.
HONEY JARS ETCBy Phil Dimarco on 17/06/2014
I find the web site easy to follow and am very happy with the goods and service provided by Maisemore. I rarely use other suppliers.
Frames and FoundationBy An anonymous customer on 16/06/2014
Very helpful - even at a very busy time someone, whose job was obviously not customer services, took the time to chase my order through.
Still find the identification and explanation of foundation and frames surprisingly confusing on website. No nails supplied with unassembled frames.
A very long wait ( still not delivered)By An anonymous customer on 16/06/2014
I ordered over 3 weeks ago , website gave no indication that certain items were not in stock , important to know when purchasing poly nucs for swarm control and simple things like foundation and frames , gloves and a refractometer .
I e mailed and was told the order would be with me on Friday , I telephoned on Saturday and was told that they had supply problems with the poly nucs , very grudgingly and with very bad grace they agreed that they would send the balance of the order this week , but moaned that they would incur extra postage , they still could not tell me when the poly nucs would be available
So I am still waiting , honey crop still in the supers , begging and borrowing foundation , frames from bee keeping friends to try to control my bees.
I was told by Maisemore ( they debited my account on the day of the order ) that I could cancel and have my money back when ever I liked, but I would rather that they just updated me and not debit the account till the order was dispatched like most other retailers I have dealt with.
So , can`t comment on the items themselves , I still don`t have them .
Would have to say that I won`t use them again, not for anything that I need within the month.
SN4 framesBy James on 16/06/2014
Ordered SN4 frames, frames arrived in reasonable time. Website easy to use to use and navigate around.
Queen BeeBy An anonymous customer on 15/06/2014
Good service - fast turn round time
Hive parts and accessoriesBy An anonymous customer on 14/06/2014
Excellent friendly service via web or by phone
Maisemore orderBy Philip Huckin on 14/06/2014
The Maisemore catalogue and service are about as comprehensive as it gets and often with smaller local suppliers of bee equipment, who I would like to support, they simply order it from Maisemore. The product range is excellent, pricing is not bad and the service is almost always good.
Bee suppliesBy An anonymous customer on 14/06/2014
Good service you can order as much or little as you like ie. parts of frames etc etc
Excellent ValueBy Bee Keeper Plymouth on 13/06/2014
I ordered 2 complete deep national hives, totally amazed at the price of £155 complete frames and foundation for not just the brood box but super as well. I was told they were from the `budget` range, when they arrived they were no different from any of my other hives (6) which cost considerably more ! I am delighted and have ordered another for `spare`. Excellent 10/10
Order placedBy An anonymous customer on 13/06/2014
The order placed was dealt with very efficiently.
LabelsBy An anonymous customer on 12/06/2014
Good service and inclusive!!
Jars and labelsBy An anonymous customer on 11/06/2014
My order arrived correctly and in good time. One jar was broken in the middle of one of the boxes because cardboard packing between the jars had been missed out on that layer. Otherwise all fine.
Maisemore ApiariesBy Dr V Coombe on 11/06/2014
Excellent speedy service
Budget hiveBy R Pakes on 09/06/2014
Hi Hive is very good value particularly if short of hardware due to swarming the only let down was delivery time rang up after waiting to be told they are only packed in batches .Putting this aside would purchase again .
Review of hive orderBy David Lodge on 08/06/2014
Maisemore ApiariesBy Andrew on 08/06/2014
Excellent service - good website - easy ordering - prompt delivery and high quality products.
Maisemore ServiceBy Clive Hartland on 07/06/2014
A very rapid response to an order for Honey jars, they arrived well packed against damage and handling.
Definitely a Company that knows what it is doing.
Slow delivery and no contact.By An anonymous customer on 06/06/2014
MAQSBy queenbred on 06/06/2014
Like other reviews I found the delivery times over long. My order for MAQ strips took several weeks to arrive.
Too SlowBy An anonymous customer on 06/06/2014
At the height of the season their fulfillment times can be over 14 days and this is not really acceptable.
I appreciate they are a victim of their own success so order ahead of times.
foundationBy email@example.com on 05/06/2014
Order as required, delivery very good well packed. Website reasonable.
Great products!By Richard Freeman on 05/06/2014
Thanks for this order, it arrived promptly, was well packed and also good quality frames and foundation here. I will order again soon! Yours, Richard
LabelsBy An anonymous customer on 05/06/2014
Goods delivered promptly as per description
what do you want me to put here?By Roger Mould on 05/06/2014
Very pleased with the goods and service.
okBy kemp on 04/06/2014
To be honest I thought delivery was a little slow by today`s standards. It took over a week to send me some fairly simple bits and pieces. But they did come and they worked well.
Excellent customer serviceBy Mrs Drury on 04/06/2014
Excellent customer service . My order arrived promptly and when I realised I had incorrectly ordered an item it was changed for the correct one without any problems at all.
recent orderBy carol owen on 03/06/2014
All items arrived in good condition and as described. Packaging was suitable for the product.
Polystyrene NeucsBy An anonymous customer on 03/06/2014
I ordered 2 polystyrene neucs, one of which arrived with quite a few knocks, dents and a broken bit in it.
The lady that I first spoke to catagorically denied that they could have been sent out faulty, although some of the dents were inside the neuc.
The gentleman that I was then passed on to was helpful, and said that they would replace the faulty one. I returned it, but it emerged that they did not have all the components to replace the faulty one, and it could be several weeks before the replacement parts arrived. They had hoped that they could use the parts from my returned neuc for the missing bits, but of course they were the ones that were damaged.
In the end I had it refunded, and purchased a perfect one from a competitor very efficiently and with no problems.
HiveBy An anonymous customer on 02/06/2014
Excellent hive. It is a shame about the lead time, but that must be an up for beekeeping.
Very helpful communicationBy An anonymous customer on 02/06/2014
Very helpful answers to a range of questions asked by e-mail. Delivery quicker than expected.
Hive beginner kitBy Tom on 02/06/2014
Helpful and efficientBy Beris Hanks on 01/06/2014
An easy to use website without hitches. They were also helpful and responsive when I called about part collection of the order.
Quality of serviceBy Barry Taylor on 01/06/2014
As a regular customer of Maisemore Apiaries I have always found the quality of service and helpful nature of staff to be consistent and to the highest standards, whether face to face at Maisemore or in respect of the on-line service.
Their products, are well made, robust and and offered at very competitive prices. I have no hesitation in recommending Maisemore Apiaries as an ideal provider to the bee-keeping community.
GlovesBy Sue Lang on 29/05/2014
I go through a pair of gloves each season, and have now used Maisemore Apiaries `Blue Latex` gloves with gauntlets for a number of years.
The gloves are really good quality, very bee proof.
The Website is a doddle to use to order items.
FoundationBy Jeff on 29/05/2014
Product (super foundation) was all as expected & delivered quickly & safely. Their website was easy to use.
Poor serviceBy An anonymous customer on 29/05/2014
Taking orders on items that are out of stock without any further notification, until you contact them.
Not sure when items will be in stock or out for delivery, when you do contact them!
Will only use as last resort!!
poor serviceBy An anonymous customer on 28/05/2014
the site was still taking orders for a product that was out of stock and when asked where the order was had a very poor response . this was swarming season and they had no foundation in stock. I would have thought you would have stoked up ready for this time of year.
Beehive purchaseBy J.F.S on 28/05/2014
Freight charges to Ireland are higher than competitors.
Caroline very friendly and helpful
website needs to be tidied up to make it easier to use
ServiceBy Mark Blanchette on 28/05/2014
I recently placed a large order, delivery was slow along with a lack of communication. Contacted Maisemore by phone to establish delivery period, no specific date advised, just informed some time the following week. An anticipated day would have been beneficial. No nails provided with frames, but as I have my own supply this was not an issue; this situation may prove difficult with new persons without reserve equipment. Was disappointed as Maisemore have a good reputation.
Will use again for some items.
paymentBy i bullivant on 28/05/2014
placed an order but could not pay for it with my credit card so give up after about five attends to pay needs improving
Great ServiceBy Philip Lane on 28/05/2014
Good quality goods and arrived quick, what more can you ask for.
LabelsBy Bob Stobbs on 28/05/2014
Easy to use label editor and quick service
Order BWEB6594926By David Nield on 27/05/2014
Quick efficient and kept us informed
Great ServiceBy Maurice Farrow on 26/05/2014
Very good correspondence and professionally ran. We were told to feel free to contact them with any queries we may have and I took full advantage of the offer and did so! Consequently I received immediate responses and good advice... Also found prices to be very good compared to other companies/sites I visited.
Would definitely use again.
Thanks very much!
MaisemoreBy Roy Norris on 26/05/2014
All fine as far as I am concerned. Always seems to work well both in terms of kit and the website.
equipment purchaseBy Bill Edmondson on 24/05/2014
ordered flat pack supers, some frame components and wax.
All soon assembled and put on hives.
Good experienceBy norma wildman on 22/05/2014
The site was easy to access and move around. Didn`t have any problems and goods arrived in reasonable time
Frame partsBy An anonymous customer on 22/05/2014
Order processed promptly Website user friendly
Super fastBy Helen Clarke on 21/05/2014
I really did not expect my order to arrive so fast, in less than 24 hours, especially as I am sure they were busy as everyone was ordering extra kit as it was swarm season gone mad. I have now been ordering Maisemore kit for the last year ( I used to order all my kit from the big T, but not anymore) hive quality in the budget range is really very good, service is brilliant and speedy. Web site easy to use. top marks all round
Worked out minimally cheaper than other sitesBy An anonymous customer on 21/05/2014
Products a little cheaper than the other big sites. A little slow to deliver.
usual great serviceBy greenskodaman on 20/05/2014
Maisemore are my first choice of supplier. Good prices and very quick delivery.
flat pack budget hiveBy Carol Knights on 20/05/2014
Came in the time expected and went together easily. Good value and good service.
FoundationBy MRS CLAIRE E H LEES on 20/05/2014
As always, Maisemore were good value and efficient. The website is good and when I can`t visit the shop in person (and gather all that splendid beekeeping advice) their online service is very good.
order processingBy Andy Tatchell on 19/05/2014
I placed an order on at 8.02 on 28/4/14. Historical you have had a very fast turnaround, and needed foundation quickly as I had been caught out by congested hives leading to early swarming.
The concerns I have are with our fulfillment system:-
1. I phoned on Friday 22 to find where the order was, the lady on the phone, i didn`t ask for her name, she had a good Gloucester accent, said they were very behind with their packing and were processing Tuesday 22nd for March orders! , but they would be working over the bank holiday to catch up. She then said our terms and conditions say 28 days!!- These are not things a costumer wants to hear, however honest, In this day and age of integrated sales order processing this is insulting. She did say however she would see what she could do.
2. Over the weekend Mark left a message on my phone, that the smoker I had ordered was out of stock and recommended a alternative that was the same price - its a grate smoker best i have-ever had. But it exposed another flaw in your system that you sales order system said the smoker was in stock, but presumably didn`t reserve the item specifically for my order ? but when it came to picking their were non in stock. - this would not of happened at amazon. Nor would I have had money taken form my account till the order was dispatched. The money was taken from my credit card account on 29th March.
3. I phoned your office over the weekend to follow up the call from Mark but their was no reply, and i was not offered the opportunity to leave a message.
4. When placing this order I compared prices with Thorns - they were very close on price, I chose you as you were local and had previously delivered quickly.
5. As my order was now not going smoothly, I ordered more foundation from Thorns on Sunday 4th which arrived on Wed 7th.
6. On Tuesday mourning the 6th I phoned you at 8.30 am and changed my order to included the alternative recommended smoker. I asked if it would be dispatched the same day and the reply was `hopefully` from the lady who answered the phone. My order arrived the day after the Thorn order.
7. I place another order for double the value last week, on Wednesday 14th with Thorns it was dispatched on Friday with an e-mail and link to the Fedex tracking system, which now indicates it was loaded at Worcester at 6.33 am to day marked `out for delivery`
I has taken 55 minutes putting this reply together - I hope this is helpful - please spend your time in improving your fulfillment system - not sending me a groveling apology or a free gift with my next order.
Maisemore ApairiesBy Brian R on 19/05/2014
These guys are good; they were on the telephone before I`d entered my card details to check on what I`d put on the on-line order form. We sorted out my order and added more items. Delivery was two days after placing order. Their products are very good quality and their advice is helpful. Now buying from them regularly.
Excellent serviceBy Hugh Davie on 18/05/2014
website is basic but easily usuable. My one comment is that when shopping for lots of `bits` it is tedious not to be taken back to your item page as you seem to have to search again for the items from the main menu
Order BWEB224211220By Reginald Pearce on 17/05/2014
Easy to follow website and very prompt delivery.
Delays in filling foundation ordersBy David O`Carroll on 16/05/2014
Recently there have been delays in getting out wax foundation orders. I put in a group order so had to deal with the complaints about the delay. My contact on this matter was dealt with efficiently and calmly, despite the struggle Maisemore was having in filling the surge in orders and getting them dispatched.
The website order was easy to use and convenient as I wanted to make the order on a weekend evening.
deliveryBy An anonymous customer on 14/05/2014
slow delivery, weeks!
maisemore apiariesBy david archer on 13/05/2014
Most helpful webb site and order was received very quickly and exactly correct,extractor is proving to be just what I required.
Mail order - need to sharpen upBy An anonymous customer on 13/05/2014
Usually when we order stuff we want it soon - not 28 days! Varroa won`t stop eating bees waiting for your delivery! Appreciate busy during spring but your business model should allow for peaks & troughs and maintain high levels of efficient customer service which we get at other times. Great company to deal with otherwise.
Recent order for national hive and supers.By An anonymous customer on 13/05/2014
Unfortunately not the usual speedy service.
Bees-onlineBy An anonymous customer on 12/05/2014
Difficult website to navigate
Could do with an blurb explaining each product to prevent having to google to work out what part is which for the novice beekeeper
Excellent ServiceBy An anonymous customer on 11/05/2014
I recently purchased a `Rock bottom` WBC hive from Maisemore Apiaries web site on a Sunday evening, I noticed that the free shipping unfortunately did not cover the Isle of Wight and there was nowhere to add the shipping cost at the checkout, however, on Monday I received a phone call and paid the additional delivery costs and I received the hive on Wednesday.
Although it was said to be of second quality, when assembled the hive looked great, assembly was straight forward with the instructions supplied and I am glad to say I only hit my Thumb once.
My bees are very happy with their new home are very busy.
Excellent service and I will be purchasing additional hives in the future.
Commercial frames and foundationBy Martin Stanley on 11/05/2014
It`s not the most user friendly but it`s ok
ReviewBy Tony Maggs on 09/05/2014
Issues with the courier, despite instructions of opening times and hours they try to deliver when closed and do not leave a card to let me chase it up.
Pleased with Maismore`s products and follow up though, very helpfull.
Very unhappyBy Adrian on 07/05/2014
I bought a nuclues in April - it was presented to me in a polystyrene nucleus box - so far so good. Only, they hadn`t bothered to close up the entry into the feed area, so the bees had moved in and built comb which was impossible to remove. I hoped the bees in the comb would follow the queen into the hive. But, we had angry, angry bees for days. Divebombing us, stinging us - the works. In the end we called in an expert - it turned out the queen had been in this area too and had laid brood - we had inadvertently created a small queenless colony, We couldn`t get the brood out and had, in the end, to fill this area with water.
It`s such a basic error.
And Maisemore Apiaries have not even apologised.
I`d never go near them again.
Easy to deal withBy aDub on 06/05/2014
Ordering and paying is easy, adding delivery instructions a breeze, easy to chat to. A pleasure to do business with.
Do not understand what is wanted hereBy An anonymous customer on 06/05/2014
Good value - Better than most - Prompt & accurate service
FeedersBy Lavinia Hunter on 05/05/2014
Efficient and rapid delivery - exactly what the bees needed.
order for extractorBy Michael guy on 05/05/2014
Good clear website.
Delivery is always very prompt, this time the equipment was sent in their own van to avoid damage. Excellent!
Order from Maisemore ApiariesBy An anonymous customer on 04/05/2014
I`ve used Maisemore aoiaries before and will do so again.
I`ll reccomend them to others, no problem.
purchaseBy John Tyler on 04/05/2014
Nothing untoward in the service.
DeliveryBy N Jarvis on 01/05/2014
Sorry but there was an long delay before delivery,
I was at the stage of contacting you to follow up on my lost order when the parcel arrived.
I hope in this world of worldwide distribution that Scotland has longer lead times or higher delivery costs by your company which we sometimes experience from other English companies. ie next day deliveries will take 2 days!!!!!
`deal` hiveBy An anonymous customer on 30/04/2014
everything went smoothly, emailed a question about gimp pins which was answered quickly and efficiently, no complaints.
The hive is ok, joints all fitted nicely, needs treating but that`s fair enough for the price. cheers
Order bweb7418293By Derek mcclintock on 29/04/2014
Quick delivery. Good packing. NO INSTRUCTIONS included. But I did find some on your web site
Quality ServiceBy Marc Watton on 28/04/2014
I phoned before 8am and was surprised to hear a cheery voice at the end. She took my order efficiently and it was dispatched exactly as I had ordered it immediately. I love the fact that they use packaging which they must know will be useful for beekeepers` smokers. Well done for this little aside. So much nicer to deal with than that other company in Lincs.
Bee FriendlyBy M & S Gilmore on 27/04/2014
A one stop shop for all beekeeping supplies: on line or over the counter, the customer Service and knowledge base is excellent, as are their prices!! What a business should bee - family run and Bee Friendly!
A really great teamBy Howard Rowson on 27/04/2014
The team at Maisemore are really helpful and their prices make them my first port of call every time. Processing and delivery times for me have been phenomenal. The wide range of products and staff knowledge is also very impressive. In short you can`t beat Maisemore for product quality, price and service.
Packaging and delivery. In the frame!By Rod Fields on 24/04/2014
Following my recent order placed with Maisemore it arrived within the time frame they said it would. Also well packaged. I find their website easy to navigate and place orders. in my experience if you are unsure about something a quick telephone call usually results in helpful advice. Good old fashioned company for service and products.
Spring Convention OrderBy Jane Hall on 23/04/2014
The website is easy to use and the ability to pre-order at shows makes purchasing a lot quicker and easier for standard purchases leaving time to browse and look around and evaluate new equipment.
Great foundationBy David Brotherton on 20/04/2014
Just finished putting the foundation into frames and was really impressed with the quality. It seemed so fresh that it attracted quite a few bees even before it got close to their hives. My only concern was the speed of delivery. the tracking showed the parcel was dispatched next day and then it began its travels but was with my `local distributer` from Saturday until I recieved it on Wednesday. The way it was packed was great and I suppose it did have to travel over 500 miles to get to me in the Highlands but why was it so long on its final leg?
ExcellentBy Chris Ibbertson on 18/04/2014
I have used Maisemore a few times now and their service has been excellent. Not only have my orders turned up early but in excellent condition too. The customer service has been excellent with very quick responses and I can`t fault their products. All round they have been excellent. Thanks
order BWEB25312317By An anonymous customer on 17/04/2014
Yet again an excellent service from Maisemore. The order was delivered within 24 hours of the computer request.
The website is also very user friendly
order BWEB27312744By An anonymous customer on 17/04/2014
We needed to receive the good within 2 days, and they arrived on time very good service.
We like the website and also the shop.
serviceBy david golding on 16/04/2014
I have found that the products and delivery service to be excellent. and on the one occasion that I needed to speak to someone i was greeted on the phone by a very pleasant lady and she could not have been more happy and helpful if she tried. well done and good luck to them.
Excellent Products but slow delivery service.By Chris on 16/04/2014
When ordering large items the delivery is good but on smaller orders, in my opinion, it is slow and the courier`s tracking service is not much help.
In regard to the website, it would be good to be able to register and have a record on past orders.
Swarm LureBy Paul Chandler on 15/04/2014
Had problems using website for payment may have been my fault but an email from Caroline and a phone call shorted it out,super helpful nice lady. Goods then arrived in 2 days great supplier,
Bee suitBy Sue Hornby on 15/04/2014
The website was easy to use and the service quick professional and focussed. The suit as described. However I`ve never used a suit with hat rather than hood before and I find that when bending down to clear up the hat slips of my head and when I stand back up it is way askew. Will go back to the hood design next time
fiendly customer serviceBy paul smith on 14/04/2014
always a plessure doing buinsess with as always good quality and very freiendly
Recent orderBy Mark N Sears on 13/04/2014
I ordered a couple of items and they arrived the next day. Super service. Thanks to all.
Consistently excellent quality & customer serviceBy Ian Tester on 13/04/2014
I regularly order from Maisemore: not only are their prices excellent and the quality of their products faultless, their customer service is second to none. Highly recommended, beekeepers.
MaisemoreBy John Bowles on 09/04/2014
Absolutely no problems. The items were awaiting collection as expected
Recent order excellent serviceBy David Pitcher on 07/04/2014
The order was delivered in quick time, all correct and all to the usual excellent Maisemore quality
Ordering foundationBy G Revell on 07/04/2014
Very easy website to make an order on with full explanations and clear pricing. My order was delivered intact within 5 days and I would order again from Maisemore.
spring conventionBy gareth on 07/04/2014
Excellent service and a great idea to have a trolley to use to take your purchases to your car.
order BWEB153155856By An anonymous customer on 06/04/2014
paymentBy roy abbott on 05/04/2014
the web site is very good and easy to find your way to the items required
the problem I had was making a payment
I was put back to the beginning every time I tried to pay.
Infact I could not make the payment for my goods online I had to phone to pay
the girl I spoke to was very heplful and my payment wet through over the phone,
so as to the payment procedure not a good report
my goods arrived quickly and well packed so no problem there
products good web site good and yes I will use you again I hope the payment method will be reviewed
Good enough for meBy Roy Carpenter on 03/04/2014
Order collected at Wales show mainly foundation only time will tell but it looks and smells good and fits properly.
some seconds kit bought might be a bit nearer to thirds but adequate for my purpose. Why pay more?
Bee foundationBy Hughes on 31/03/2014
Easy to use website and arrived quickly.
maismore apiariesBy An anonymous customer on 29/03/2014
easy to use
Excellent serviceBy Nicola Wignakk on 25/03/2014
Very fast delivery of the items I ordered. Good advice received over the phone before ordering. Excellent product with the correct bee space.
Excellent honey, excellent serviceBy An anonymous customer on 24/03/2014
The customer service team answered my enquires, the quality of the honey is excellent and the delivery also very good. Thanks for having such an efficient system.
Show OrderBy Dave Pinchin on 24/03/2014
Easy and clear to order and excellent boxed up good collected from show. As usual first class service from Maisemores, I have no need to go anywhere else!
Not as good as E.H.ThorneBy An anonymous customer on 24/03/2014
I wanted to give a `fair` rating.
Maisemore seem to have a `rough and ready` attitude - when I complained about a breakage by email I received no reply but a replacement (with no covering letter) arrived very quickly. Even my thank you email went unanswered.
Had a discussion on the `phone about another matter - felt the person on the other end was a bit abrupt and dismissive of my opinion.
Just been assembling Maisemore seconds frames - much more knotty and certainly not as well finished as Thorne`s equivalents.
I would use them again if the price was right!
I think a surveymonkey-type survey would have been better than this way of gathering feedback.
Eke etc.By An anonymous customer on 20/03/2014
Items arrived quickly and very well packed. The eke is good for using Apiguard. Have not used knife or fondant yet.
Speedy deliveryBy Susan savage on 17/03/2014
Website easy to use. Very quick and efficient delivery.
maisemore apiariesBy john strange on 16/03/2014
very good prompt service
Maisemore ReviewBy R MAGEE WIGAN APIARIES on 14/03/2014
I Have Done Business With Maisemore Apiaries For Many Years.
They Send Out My Orders Promptly And Give Good Value For Money.
Their Sales Are Not To Be Missed.
They Have An Excellent Website, Where You Can Find All You Need.
Ordering from MaisemoreBy Michael Pett on 14/03/2014
I have used Maisemore Apiaries for several years and have always been very pleased with the service provided by this Company. The staff are very friendly and always prepared to give advice and help. On this occasion the order was boxed and ready to collect and I was also able to add further items to the order from their stand. I have no hesitation in recommending Maisemore Apiaries to others both for the level of service and the quality of their products.
ServiceBy An anonymous customer on 13/03/2014
Good & timely service,will happily use again
Excellent and fast serviceBy Nicky Johnson on 12/03/2014
Items came as promised on time in a very timely fashion.
What the F*** is a Review HeadingBy Lynne Burn on 10/03/2014
It was 5 until this stupid thing came
purchase of honey jarsBy p Bundred on 08/03/2014
A very good service, all bottles arrived intact
Always helpfull with free advice.By An anonymous customer on 28/02/2014
Excellent friendly and most informative service at the apiary.
An enjoyable shopping experience!
Family run it is always a pleasure to visit and being new to beekeeping it is nice to be able to ask whatever you want without feeling stupid. I have looked at a number of sites and find Maisemore Apiaries very competitive. They also offer budget equipment of good quality so being new you don`t have to spend loads of money to get started. I for one will keep using Maisemore, keep up the good work. Almost forgot to say, they also don`t try to sell you anything you don`t need not typical in this day and age.
Spot onBy R CLARKSON on 27/02/2014
Website is very good order parts one day they arrived the next could not have been better.
first classBy donald burns on 23/02/2014
had a mistake in order that i received got it sorted out no problem in 3 days other orders were with me in less than a week as i live in N Ireland it is very good
Value for money and no mistakesBy An anonymous customer on 22/02/2014
Liked the way you discounted you foundation and none of it was damaged when it arrived which I have experianced with other suppliers.
Efficient and FriendlyBy Fermanagh Beekeepers Association on 22/02/2014
Good product with delivery at a reasonable price to Northern Ireland ....one of the lids of the feeders was damaged in transit which was promptly replaced at no cost ...the people who dealt with my order were friendly and efficient....... excellent service and customer care
ReviewBy Mr R A King on 13/02/2014
I am a new, keen beekeeper and have spent a lot of time researching into the most reliable and good value site from which to purchase all of my items. I am always found Maisemore to be utterly reliable, great value and deliver products that are packaged sensibly, and are of a great quality also. I find the website to be intuitive and easy to navigate - unlike many other sites I have tried to use - and this provides a quick, efficient and pleasant shopping experience.
Spot onBy shegs on 12/02/2014
Great website, competitive prices, quick dispatch, well packaged and good quality product, can`t say fairer than that!
Highly satisfied customerBy An anonymous customer on 11/02/2014
Ordering was quick and easy and super fast delivery.
Excellent ServiceBy Beford on 05/02/2014
Excellent service and very helpful. Would highly recommend.
MaisemoreBy Molesworth on 03/02/2014
Excellent friendly and most informative service at the apiary.
An enjoyable shopping experience!
Website well designed and easy to find what you need.
Highly recommend Maisemore.
ServiceBy Kathy Hobson on 02/02/2014
Always good service and quick delivery
sale orderBy Steven Lintern on 30/01/2014
Very pleased with the service, as always. Whether dealing in person or over the internet the staff at Maisemore are great. The website is clear and concise and very easy to navigate.
Great!By Queens59 on 30/01/2014
Easy to use and understand website - ordering system a bit `clunky`...only site I receive a notice saying we have received your order, but it isn`t an order yet - we`ll be in touch.
However, when it becomes an order it is dispatched and delivered far sooner and better packaged than any of the other bee supply companies. The contents are always good/solid and sturdy - inspiring confidence in the longevity.
purchaseBy Brian Hughes on 23/01/2014
Not able to order on line. Contacted them direct and was very pleased with the response.
Candy delivered next day. Wish I could deal with more companies like Maisemore.,
ExcellentBy Chris Ibbertson on 20/01/2014
I found the web site very easy and straight forward to use and have never had any problems. The service and response from Maisemore is excellent and the products have never disappointed me. I would highly recommend Maisemore Apiary`s for all your beekeeping needs.
Medicines and fumigationBy An anonymous customer on 18/01/2014
Website fairly easy to navigate. As usual prompt service and delivery.
A++++++++By An anonymous customer on 17/01/2014
Excellent reviewBy Kerry Brimecombe on 09/01/2014
I would always look at your online site for items, and also check in your excellent catalogue too! It`s easy to use the online service, but sometimes I like to chat to Caroline on the telephone!
Thank you for being competitive with your prices, help and for your prompt delivery.
Smoker arrived promptlyBy Alan Franklin on 03/01/2014
I ordered a smoker from Maisemore as competitively priced compared to other online offerings. No problems finding what I wanted on the website. Smoker arrived within a day or so even though in Christmas period.
fondant orderBy An anonymous customer on 01/01/2014
online ordersBy Andrea Dickson on 31/12/2013
Have ordered equipment online over the last two years and have always had good quick service. Any problems were quickly sorted out with no quibble. I find the website easy to use, when phoning for advice the staff were very helpful, would recommend.
Money taken but no delivery (yet)By An anonymous customer on 31/12/2013
Order placed late on 9th Dec, money take from account on 11th Dec - all very efficient. But my ordered item, at £264 not a trifle and an intended Christmas present, yet to arrive (as at 31st Dec).
No-one seems to be answering the phones on Christmas Eve (I left it until then to allow for delivery) or between Christmas and New Year so I have no idea what has happened to my order.
I ordered the same item from Thorne but they `phoned to say that they could not deliver in time for Christmas so that is why I opted for the more-expensive Maisemore. I think I know where I might go next time for on-line purchases.
Gift VoucherBy Walter on 30/12/2013
Easy to order and excellent service. Website is good although I didn`t need to view everything.
Maisiemore apiariesBy Rupert Musgrave on 28/12/2013
Fantastic value and fantastic service.!!
Prompt delivery also.
Willingness to deal with unusual orderBy An anonymous customer on 27/12/2013
I have preordered 2 overwintered nucs so do not have the bees yet. I can review the ordering system (very easy on-line) and the customer service. Maisemore have proven to be the only Apiaries to follow through and commit to working with me through an export situation which has stringent conditions imposed by our agriculture regulators. This means extra effort for Maisemore with more customer service demands from me to achieve what I have to in order to obtain the bees (eg it will mean they help me obtain Fera inspections and certification prior to export, plus other conditions of sale). Thank you Maisemore.
BWEB21214514By David Bonner on 23/12/2013
Excelent products, fair prices and easy to follow web site.
Foundation supplyBy Kerry Brimecombe on 23/12/2013
Lovely. Thank you for sending the wax foundation so quickly,
We always use Maisemore if we can, to support our local bee supplier. I can always guarantee that my order will arrive quickly and as ordered. I have always found them extremely helpful and courteous, especially Caroline in the office.
The website is much improved.
EquipmentBy Tim Hutchinson on 19/12/2013
Excellent website, found what I required quickly. Even though it was a large order it was processed promptly and I will be buying again.
Maisemore ApiariesBy Bill on 16/12/2013
Very good value with fast Despatch
I bought a large quantity of their budget National frames & found them to be of good quality
Great serviceBy Ron Wiebe on 14/12/2013
I found the website well organised and easy to navigate, which is just as well when such a large range of products is on offer. Good information is provided on the products, too, which makes choosing the right one easier.
Delivery was fast and trouble free and I`m very happy with the quality of everything I have bought at Maisemore. I`ll certainly be back for more!
4 frame extractorBy An anonymous customer on 08/12/2013
I would love to give a review for the extractor that I ordered, but unfortunately I have still not received it three weeks after I ordered it. I rang Maisemore, and was told they were delivering them all personally, rather than sending them out with a courier. Still waiting.
Good will use them againBy John Owen on 07/12/2013
As good as any and better than moust
bweb2119382By An anonymous customer on 06/12/2013
sale price of items purchased was very good. Quality Ok. Delivery OK
deliveryBy R.O.I customer on 06/12/2013
My goods arrived ahead of time and were of surprisingly good quality. Thanks maisemore
BeestuffBy An anonymous customer on 05/12/2013
a good company who know their job.
Great pricesBy An anonymous customer on 03/12/2013
Fantastic products at great prices, the website is easy to use and made buying sale items a real pleasure.
Good prices and reliable delivery serviceBy David Green on 03/12/2013
I have now used Maisemore Apiaries a couple of times and they will be my first choice for beekeeping supplies in future.
BWEB291072951By Catherine Hurley on 02/12/2013
I have always had great service from yourselves and still have. However, just to let you know that the last time I tried to pay for the goods online I was refused 3 times. This lead to me card being insecure and someone accessing my bank account and removing funds. I know this was nothing to do with yourselves but I didn`t know whether it was worth checking that the Secure online payment site you are connected with it working correctly and is still secure.
bee-keeping suppliesBy elizabeth mahon on 02/12/2013
No problems at all
Mouse guardsBy Caroline cherry on 02/12/2013
I realised that with the expansion of my colonies I urgently needed mouse guards to protect my new hives.
I ordered the same and some ready prepared oxalic acid. They came really quickly and nicely wrapped with material perfect for filling my burner.Maisimore are always swift ,thorough and don`t make mistakes.
does the job for meBy pete on 01/12/2013
I have used maisemore apiaries on many occasions and the service is excellent every time, staff are knowledgeable and friendly.
Your recent order with Maisemore ApiariesBy Graham Best on 28/11/2013
Very fast service, very good polite service.
ROGBEESBy An anonymous customer on 27/11/2013
Good products/ good service /good value
EXCELLENT MOST OF THE TIME
bee protection suitBy Jan Christie on 26/11/2013
Garment easy to find on web site, I will use this company again for future purchases. Prompt delivery. Since this is a gift, the `user` has not seen it and so I cannot comment on the suit, but my son has one the same and it seems to be ideal for the purpose.
Recent ordersBy Paul Webley on 25/11/2013
Excellent service both by phone and on the internet. Delivery was with me on both occasions within 2 days
ReviewBy Martyn Hartley on 24/11/2013
Good products - reasonable pricing and very fast service
Bee stuffBy Tamarvalleyhoneybees on 23/11/2013
Very happy with the service great team.
first classBy An anonymous customer on 22/11/2013
Excellent service, prompt and efficient.
Review of Maisemore ApiariesBy Neil Dyson on 22/11/2013
Friendly to talk to, good information, quality product, timely response to orders.
bweb3110196127By Mrs Cleeve on 21/11/2013
order BWEB2910224536By An anonymous customer on 19/11/2013
Highly recommendedBy David Quigley on 16/11/2013
My brood boxes were delivered promptly, well packaged and therefore in good condition. Although second grade quality they are really good value with only a few blemishes and knots that are are of no consequence as the bees are not bothered.
Will use again.
Helpful, friendly, great valueBy Jayne Kirk on 14/11/2013
The ultimate in five-star customer service - my honey extractor (sale price and delivered free of charge) personally delivered before 8.00am (after prior warning!) so managed to fit in a good chat with a real bee-keeping expert. Also bought a queen from Maisemore in July who has turned my feeble little colony into a really thriving one - thoroughly recommended!
Website clear, colourful, and easy to use. Email queries answered promptly and efficiently.
Bee hivesBy Richard on 13/11/2013
Quick and good
yes sorted in half hour or soBy John Owen on 12/11/2013
Arrived promtly in good condition
Honey Jar LabelsBy Emlin Bee on 12/11/2013
A quality product which arrived promptly, the website is easy to navigate and use.
I will definitely be back to browse and buy again.
bee suitsBy An anonymous customer on 11/11/2013
Extremely prompt service, the bee suits are of very good quality, and at sale prices were simply excellent.
great serviceBy pat fairhall on 11/11/2013
Very easy to order and I don`t always find that with some websites. Always helpful and polite
on the phone as well.Will certainly use them again and would recommend to others.
Great serviceBy Peter Buckoke on 10/11/2013
Easy to use. Prompt service, quality product. Thanks.
Excellent As AlwaysBy Andy - Lincolnshire Beekeeper on 08/11/2013
I have traded with Maisemore Apiaries for a number of years. They are excellent. Good range to suit all needs and very competitive pricing. Brilliant level of service and speedy dealing with orders and delivery. Cannot be faulted.
Purchase of bee-suitsBy An anonymous customer on 08/11/2013
The website was easy to navigate, though a local problem prevented my ordering on-line. Assistance by telephone was extremely good, understanding and efficient.
Postal OrdersBy A Fox on 07/11/2013
Well put together and delivered in good time. The consignment was well received.
Excellent serviceBy Michael Wilton-Cox on 07/11/2013
Ordered a hive from their `seconds` list and it arrived in good condition in double-quick time. It looks fine, although I haven`t built it yet. I have purchased from this supplier in the past and always found their service and their products to be excellent value.
apiaryBy allotment on 07/11/2013
excellent personal excellent service.
Great services, prices and productsBy David Green on 06/11/2013
Maisemore have very competitive prices and the quality of the products is excellent. Most impressed with the service.
Will use them again and recommend them to fellow beeks.
Excellent Service, very quick deliveryBy Paul Welland on 05/11/2013
Ordered Brood Box, Supers, frames and foundation. All delivered within 48 hours, and followed my delivery instructions to the letter.
Goods good, web-site badBy Jonathan Matthews on 04/11/2013
The goods I ordered - brood box, super, side bars, tins - were all fine, and dispatched quickly, but the web-site was a struggle: the bit for ordering side bars would not update itself when I changed my selection, and I found out what had gone into my basket only when I came to check out. Specifying the address was challenging too; even though I have a perfectly normal address, I had to write `none` in one of the lines to satisfy the computer. The web- site won`t stop me coming back to Maisemore, but I am sure that it would repel some customers.
ReviewBy Chris Green on 03/11/2013
Excellent service. Goods arrived promptly
Excellent serviceBy An anonymous customer on 03/11/2013
Good quality products at an excellent price
Honey ExtractorBy Phil Dimarco on 01/11/2013
I nearly always use Maismores for my beekeeping supplies and they provide a very good service. The staff are inevitably efficient and friendly and I find the Web Site easy to use. However, the icing on the cake for me would be if they could provide an estimated delivery date when an order is placed especially if there is going to be a delay in fulfilling it.
Hive OrderBy S. J. Bissell on 31/10/2013
My order was dispatched quickly, and the phone enquiry was handled ok.
Bee keeping equipmentBy Sonia may on 28/10/2013
Ordered product, they arrived promptly, no problems at all, would recommend them.
Hooded VestBy W Watkins on 28/10/2013
Easy to use website and excellent service and value
Quality of serviceBy Clive Hartland on 28/10/2013
My recent order for Honey Jars was fulfilled in record time, they arrived well before I expected them to.
Well packed and thank you for the service which is better than another well known company.
New equipmentBy Andy Roberts on 27/10/2013
Good service, good price what more do new beekeepers need.
It might help new beekeepers if you say what wood instead of deal on your web site when selling seconds.
Maisemore review re orderBy Kate Atchley on 27/10/2013
My order was fulfilled quickly and they called me to explain about the extra delivery cost to this part of the Highlands, having explored their cheapest way of fulfilling this.
Quick, cheap and goodBy Hengest on 26/10/2013
Reasonable to good range of products at competitive prices. Speedy delivery. Website fairly easy to use - slightly confusing for a newbie on the presentation of foundation. Very happy with service - would use again and recommend.
sales orderBy Glenys Lawrence on 25/10/2013
I have ordered from Maisemore many times and visited their shop. As usual the items in this order were of the quality I expected and value for money. They also arrived within a couple of days. Good friendly service.
Good experienceBy Lisa on 24/10/2013
I placed an order for two brood boxes, some frames and some foundation in the sale. The parcel was sent the same day and arrived the next day. I`ve ordered from this site a few times and have always been happy with goods and services.
OrderBy Ian Usmar on 23/10/2013
I ordered something in error the problem was sorted out promptly and efficiently
Maisemore ApiariesBy Judy Heal on 23/10/2013
Not good when I clicked to find contents of sale, unclear copy of page in Bee Craft to which I had to refer to see what I wanted. Service and delivery excellent, very pleased with my two WBC varroa floors
WBC OrderBy Allan Rostron on 23/10/2013
Recieved new floor and brood box to give life to some bits and pieces i recieved from a fellow bee keeper. They just look nice compared to my normal nationals. The WBC 14x12 brood offers some compatibility. I was impressed with the quality as they were listed as 2nds! Delivery was quick to
Great serviceBy An anonymous customer on 22/10/2013
Received a courtesy call to tell me when the delivery was going to be and verify the delivery instructions. Delivery was then exactly as promised. All I need is some honey to extract now!
Excellent Service Thank youBy Rand on 22/10/2013
Excellent service thank you
BeesuitBy Gillian Hall on 22/10/2013
Good service and a good beesuit in the sales
BWEB289221453By mick hill on 20/10/2013
Ordered goods sunday night they were delivered tuesday morning,not bad at all!
Excellent serviceBy Tony Pickup on 18/10/2013
Very prompt service. Great. Thanks
beesBy Ackroyd on 15/10/2013
Quick orderBy Rachael Hull on 10/10/2013
Items arrived super quick - perfect!
order bweb1899944By george leader on 09/10/2013
we are very satistied with the service that is why we come back every year
Easy processBy An anonymous customer on 08/10/2013
Some items (honey jar labels) needed in a hurry. Went to the website, looked up labels, chose the one we wanted, entered the wording and made the payment. Two days later our labels arrived. Everything to our satisfaction.
On line purchaseBy Mervyn Toogood on 07/10/2013
The website gave everything that I was looking for and it was clear with good explanation of the items.
Delivery was quick and easy.
No adverse comments.
jar labelsBy sean on 06/10/2013
received order for labels very quickly and exactly as requested, very happy.
LabelsBy Dave Wright on 05/10/2013
excellent web site, very quick service as usual
Good quality, speedy serviceBy Paul Cowper on 04/10/2013
I have made several small purchases from this company via their on-line store over the last few years. I find the website easy to use and the products I received were of good quality and quickly delivered.
Satisfied customerBy Busy Bee on 03/10/2013
Good website, simple navigation, good descriptions, competitive pricing, fast service. Who needs more
Order of winter feedersBy Caroline cherry on 03/10/2013
Maisimore supplied the bee feeders that I had requested and some other small items in record time and with great efficiency. I always find their service to be impeccable and of a high standard.
My Third OrderBy Steve Irish on 01/10/2013
This was my third order in one month. The web site is easy to navigate, products easy to find and full descriptions given. Delivery time was very quick. A real plus point is payment is not by PayPal. Definitely be ordering from Maisemore again.
Excellent serviceBy Steve B on 01/10/2013
All round first class service
DeliveryBy Pamela fisher on 01/10/2013
Bee feeder came eventually seemed to take a long while to deliver however item arrived in good order
Feed BeeBy David Ledger on 26/09/2013
Maisemore supply a good service and the FeedBee product, although expensive is a very good product, specifically for our purposes of breeding the threatened Cornish Black bee desperately needed to help stem the tide of imported non endemic sub species., and the diseases they bring in with them
The system used to collect payments on line is hopelessly useless and I had delays to purchase as my card payment would not be accepted.... through no fault of my own or my banking service
Maisemores contacted me by email the following day...
had it been for other apiary equipment I think I would have placed my order elsewhere as beekeeping supply is a very competitive business
Late delivery BWEB49152544By nigel turner on 25/09/2013
delivery took 10 days from ordering, too long as I needed frames and wax quickly. Wouldn`t order again unless I was given a guarantee of delivery time.
Maisemore on LineBy An anonymous customer on 22/09/2013
Always good and efficient service and helpful over the phone to newbie bee keepers like myself. Thanks
Really helpfulBy Reg Brame on 22/09/2013
I`ve always found Maisemore Apiaries give me a really helpful and friendly service. Even when placing an order on-line it`s possible to phone and add or amend the order. I use them for all my bee keeping supplies.
Mail order reviewBy Mark Blanchette on 22/09/2013
Delivery received within a few days, no complaints. Good servioce
My OrderBy Michael on 19/09/2013
Very good, fast and efficient service
Service as normalBy Dick Smith on 19/09/2013
Service brilliant as always, fast and accurate
Honey Jar LabelsBy Bill Watkins on 18/09/2013
A comprehensive and excellent service efficiently carried out from a user-friendly web-site.
Supply of honey jar lablesBy Mr. M. Scott-Crosby on 17/09/2013
Very fast, efficient service as allways.Have used Maismore on several occasions and have praise for the way they operate. Keep up the good work.
OrderingBy Terry Lock on 17/09/2013
Maybe on Buying You could give a short note on how and when to use the items.
Good, but could be better.By Richard Garcia on 17/09/2013
Can`t fault the service or delivery time, but I would say that I wasn`t particularly happy with the quality of a lot of the wood (many pieces very warped and poorly finished) and the 40mm nails were useless. Had to pop down to Screwfix to buy a pack that didn`t bend when you hit them.
Still, overall I was pretty happy with the order (I guess you get what you pay for with the cheapest flatpack hive parts) but I reckon that next time I`ll start with my own nails and only order the cedar hive parts.
Maisemore ApiariesBy Peter Ace on 13/09/2013
I ordered a flat-packed hive from Maisemore Apiaries which was very good value for money. It was delivered promptly and very well packed.
I will be ordering another hive from Maisemore Apiaries when I need one.
FeedingBy Keith Hodgson on 13/09/2013
I needed another plastic feeder. It was a good size and at a competitive price. Arrived a little tardily but have used it since and it works well. Best price on the net!
PostageBy Jeff Roberts on 13/09/2013
The only own point is the postage, most of the things I order is from E Bay no postage
New eke`sBy James on 12/09/2013
Great price and prompt delivery.
Poor deliveryBy Chris Routh on 12/09/2013
Web site very good - I especially like the information sections on products etc. BUT.... The delivery of my last order was appalling. You really need to give your carrier ( Hermes) a roasting. The delivery was collected on 24 July from Maisemore, but despite being shown as `out for delivery` on their tracking system on 28 July, they had not loaded it on to the van, and despite my calls to them it did not arrive for another 2 days. Given that their claim is 3 day delivery this is very bad - especially as I had two wasted days staying in. This is no reflection on Maisemore, but on your choice of carrier.
On Line PurchaseBy Steve Irish on 11/09/2013
The website is simple to navigate. The product listing requires no interpretation unlike certain other websites! All the information I need is on the website. Searching is straightforward. The range of products is good and pricing is competitive.
The whole process is easy and Maisemore do not require purchasers to pay by PayPal which is a great plus as far as I am concerned.
Bee pleasedBy John Cook on 10/09/2013
Delivered within a few days of placing order.
With Medicines (Apiguard) would be helpful if use by date was put on the online description so you know what shelf life you are ordering,- after all we may not need the full box but could use the balance next year
Quick deliveryBy Barrie on 10/09/2013
I use both Maisemore and another supplier for my beekeeping supplies. I find that for certain items Maisemore offer a better option and prices are comparable. When I have spoken to them on the phone they have been very helpful and delivery has always been swift and items well packaged.
Honey jar labelsBy An anonymous customer on 09/09/2013
Very good service, easy website to use, would certainly use them again. Delivery wasn`t quite as quick as last time, but still very good.
ReviewBy D on 09/09/2013
Excellent quick despatch of goods by Royal Mail.
Recent PurchaseBy John Robbins on 07/09/2013
I recently purchased a 2/4 frame honey centrifugal extractor from Maisemore and was very pleased with the quality and price. The construction in stainless steel was very good compared with the polypropylene offered by other suppliers, and the delivery was two working days.
I was so pleased, I e-mailed them to thank them straight away.
Excellent value for moneyBy Anne on 06/09/2013
Both times I have ordered from Maisemore the prices have been good and the delivery very prompt. The website is easy to use, especially for ordering labels.
Quick ServiceBy An anonymous customer on 04/09/2013
Last minute order, dispatched quickly.
SimonBy Simon on 03/09/2013
Very good price. Answered questions clearly when I ran and goods arrived the next day.
Everything arrived well packaged and all bits were included so no problems at all.
Order and DeliveryBy An anonymous customer on 02/09/2013
Order was easy to make on the web-site and fast delivery
Efficient and fastBy Marc Watton on 02/09/2013
Efficient and fast. Decent website, relatively easy to navigate. So much nicer than dealing with Thornes!
ReviewBy Ed Reynolds on 02/09/2013
Always prompt return on internet supplies. Very helpful in shop. Very pleased with all my dealings with Maisemore Apiaries.
Another great order from MaisemoreBy An anonymous customer on 01/09/2013
website is fine to navigate through. easy to find everything we wanted. order arrived very very quickly considering how bulky the kit is. everything packed well also. would definitey recommend as a one stop bee shop and will certainly be using again. they are also very helpful if you phone with queries
excellent serviceBy frances skinner on 01/09/2013
Help me through my choices and exchanged when I got it wrong.
Maisemore ApiariesBy Peter Hunkin on 31/08/2013
Very competitive prices ( stock clearance items )
Very efficient delivery.
Well made and high quality products.
Excellent value for money.
Recent orderBy Mike Perkins on 30/08/2013
Recently purchased a few Queen excluders and the small stainless steel solar extractor insert. Normally collect equipment direct from Maisemore but decided to try the mail order facility which proved to live up to expectations. Quick, well packed and good value.
BWEB8816450By Nigel Medhurst on 29/08/2013
Very fast turnaround...very pleased with product.
whitewood supersBy An anonymous customer on 29/08/2013
good stuff prompt delivery
Ventilated Hooded Jacket and ToolsBy James on 28/08/2013
Great products, reasonably priced, excellent advice and service. Thanks for your support in 2013.
Maisemore ApiariesBy Christopher Wilks on 28/08/2013
Easy to use web site, excellent service and very helpful if you phone for advice/ problems. Very fast dispatch of orders. What more can you ask for?
Maisemore ApariesBy Ann Serpell on 27/08/2013
My order was well packed and delivered very promptly a very good service
order bweb68181323By An anonymous customer on 27/08/2013
Maisemore ApraiiesBy McClintock on 26/08/2013
Fast and efficient service. Quality products.
recent orderBy An anonymous customer on 23/08/2013
1st class service and products
Customer serviceBy Andrew on 23/08/2013
Easy to use- pricing p&p clear and descriptions help. Have also previously used telephone help to clarify sizing etc for suits and gloves. Feels like asking a helpful family member as the passion for all things bees comes through. Good value as service so all encompassing. No query too insignificant which
is very helpful to me an apprentice beekeeper in the early years of my hobby. Quick delivery once order given. A 5 star service which doesn`t let you down.
Maisemore ApiariesBy Ted Turner on 23/08/2013
easy to use web site ordered labels which were sent prompt of good quality just what I wanted excellent service as usual, my main supplier of bee equipment.
salesBy G`d. Podge on 22/08/2013
Excellent service!By An anonymous customer on 21/08/2013
Maisemore is the supplier I always use for my beekeeping supplies. The website is well organised and easy to use. They offer quick and efficient delivery, competitive pricing and excellent service from staff. Nothing is too much trouble and they`re always willing to help and advise. Very impressive!
ApiguardBy Steve Fry on 21/08/2013
Excellent service, ordered late Friday, delivered Monday - even had my delivery instructions written on the side of the parcel - that`s a first!
Internet ordersBy Andrew Kepczyk on 19/08/2013
Easy to navigate and select equipment. Delivered promptly and as ordered. Quality first class. I`ve tried several suppliers but Maisemore are one of the very best by far.
Recent orderBy Henry Meadows on 19/08/2013
Although the order was not complete on arrival it was quickly corrected with no dispute. Very friendly service.
Excellent service!By Mr Jones on 18/08/2013
I ordered a gross of honey jars on the Monday, delivered on the Wednesday. Great service. Thanks
Supply of queenBy An anonymous customer on 17/08/2013
Firstly she came very quickly, sooner than I expected, but she has taken and when I last looked there were eggs and larvae etc.
last orderBy Mark Pugh on 12/08/2013
Delivery was on time with no hassle what so ever..
They gave away my detailsBy An anonymous customer on 12/08/2013
I did not give maismore permission to share my email address or for you to subsequently email me using it. This s a breach of data protection.
Reply from retailer :
Consumerview act on our behalf to gain valuable customer feedback about the service we provide, they do not contact you to try and sell anything or pass your details to anyone else, they do an important job for us at Maisemore Apiaries in a way that allows customers to give honest feedback.
easy axcessBy Keith Wolfe on 10/08/2013
very easy to use.Comprehencive range of goods.
BWEB197144255By Neil Embleton on 09/08/2013
Goods arrived promptly but several of the glass jars I ordered had been damaged in transit
Queen Bee PurchaseBy Jayne Kirk on 09/08/2013
Website - fine, very easy to use. Queen bee (and attendants) fine too, and she is now laying well in my hive. Only criticism - no instructions came with the bees, and as this was my first purchase of a queen I had to ask a fellow beekeeper how I should deal with her. This friend also suggested I rang Maisemore to confirm whether the queen had been marked and mated (she had).
Glass jarsBy Peter Bundred on 09/08/2013
one jar was broken in transit, otherwise a very good service
BWEB16722327By Elaine on 07/08/2013
Delivered on time - goods as requested
On Line orderBy Brian Jones on 07/08/2013
This is the second time this summer that I have used Maisemore on line services, the first time was excellent order received in 2 days the second not quite so good, over a week and 11 of the honey jars broken in transit. Poor packaging for such a fragile parcel, No card between rows of jars just left to rattle against each other a miracle realy that the breakages were not more.
All in all service pretty good.
DeliveryBy An anonymous customer on 07/08/2013
Delivery is very efficient but charges, I think, too high.
Maisemore suppliesBy Richard Hunt on 07/08/2013
Quality very good all arrived fully supplied,nothing missing.Certainly will order again
New BeekeeperBy Steve Brown on 06/08/2013
Goods ordered over the phone having seen both hard copy catalogue and internet version. Goods delivered quickly and all securely packed and intact. All-in-one suit described as `removable hood` but am having difficulty in detaching. Will ring for advice and add comments. Very satisfied with goods and service and definitely use again.
Equipment purchasingBy Harvia on 06/08/2013
Always get a good service and always helpful if there are any problems
Apiguard ekesBy An anonymous customer on 06/08/2013
Very good quality product, prompt delivery, well packaged, reasonable price - who could ask for more?
Frames and foundationBy Martin Stanley on 05/08/2013
I ordered some frames, foundation and pins from Maisemore Apiaries and the service has been excellent and the quality of the goods is great. The delivery was quick and it was all well packaged.
I would like really to be able to buy commerical frames and foundation in batches of 12 as thats how many fit in a box, but no one does that, yet. If would make life easier, so if you would consider it you would have my on going custom for sure.
small order for hoffman converter clipsBy An anonymous customer on 05/08/2013
Reliable service, postage okay to N. Ireland. Good product range, recommended.
Does not respond to an orderBy Louis Buys on 05/08/2013
Not responding to an order (order BWEB216132035).
They do not let me know the shipping cost to Belgium, so I cannot pay the amount.
maisemore apiariesBy nigel turner on 04/08/2013
fast and efficient delivery of a quality product from a user friendly site
brilliantBy An anonymous customer on 04/08/2013
brilliant company have been using them for years and will continue to do so. easy to use wbsite and easy ordering.
Prompt service and reasonable pricesBy David on 31/07/2013
I have nothing to complain about with my dealings with Maisemore. They have twice sent my purchased items in good time and packaged well. I do recommend using them.
Label OrderBy An anonymous customer on 30/07/2013
Although I fully understand the problems with the label printer there was no communication at all from Maisemore. It took a fortnight and three phone calls to receive our order. Customer service is a vital part of retail and sets companies aside from each other. Maisemore failed miserably in this department.
great value productsBy Ian baker on 29/07/2013
I have used many times for annual essentials such as foundation, and have found the web-site easy to use and the delivery prompt.
My son used the maismore shop in person and got great service buying items for my birthday, and he was very pleased with the service
ExcellentBy C A Malin on 27/07/2013
Fast delivery, very good service.
National hive partsBy Tim Spencer on 27/07/2013
I have used before and will use again - excellent service, well packed and delivered promptly as well as excellent quality.
Budget cedar hiveBy Jonathan on 27/07/2013
Excellent product, easy to assemble and prompt delivery.
Happy CustomerBy Stuart Perry on 26/07/2013
I always enjoy dealing with Maisemore, whether on line or in person. The website is excellent and kept up to date, with rapid delivery. I do prefer going in person to buy as the service is excellent and the advice is readily given, so to a beginner like myself it all helps.
In fact I am so pleased with them I no longer buy from any other supplier.
WBC Flat pack hiveBy Peter Chambers on 26/07/2013
Provided excellent advice and prompt delivery. The hive was easy to build and looks fantastic (and the bees love it)! I will be ordering another one in the very near future.
Voucher serviceBy Rosemary Hamilton on 24/07/2013
My second order of a voucher as a birthday present, very good service thank you
Verroa TreatmentBy John Owen on 24/07/2013
There were some blips with the order moustly at my end No hestation in dealing with this firm again
honey jarsBy gordon on 24/07/2013
have for years orderd some of my bee equipment from maismore, but have always orderd my jars as they always arrive on time and intack. will be ordering all my equipment of them from now on..
BWEB2791131By harry Watts on 23/07/2013
Very good service and helpful staff to answer questions, and the products are very well made.
Prompt serviceBy Robert Owens on 22/07/2013
I purchased sale items on line. It was all very straightforward and the irems were delivered quickly
National brood chamber (Deal)By An anonymous customer on 22/07/2013
Excellent piece of kit for the price!
observation hive purchaceBy stephen davies on 21/07/2013
I have done a risk assessment for the observation hive for the Gower show and i feel that the product does not meet the required standards. A poor product.
The doors did not close properly
There was no Queen excluder or even any groves in the frame work to provide one
The top of the observation hive, for the feeder were dangerous to the public as there was no mesh to prevent the bees from escaping in the event of the feeder being dislodged
There was no methods securing the feeder down
The whole observation hive was out of ballance and prone to tip over, there was no out riggers on the base of the product, so that when the window was turned to see the other side of the frames the whole observation hive does not turn on the table.
The pipe leading out had no method of being sealed up, unless placing something up the pipe.
A very dissapointing product.
Order BWEB3061977By David Nield(Portsmouth Beekeepers) on 21/07/2013
excellent ,quick,precise service much appreciated.
Only problem with website is having found the item and placed it in your basket you then have to go back to square one again for the next item
Recent orderBy David Browning on 19/07/2013
Brilliant response from the supplier. Goods arrived within 2 days of ordering. Website was easy to follow - no problem. Would definitely order from this company again
MedicationBy jonty brame on 17/07/2013
A small hic-up with delivery. Excellent service, as usual.
Good start!By Jane McKears on 17/07/2013
I am a completely new beekeeper, and bought all the basic equipment; hives, hive tools and brushes, smoker etc. Everything is of very good quality, and I am using them all happily. I will certainly return to Maisemore when I need more supplies. Good quality and good value for money.
Best Bee Kit I`ve BoughtBy An anonymous customer on 17/07/2013
The order came quickly, it was good value, and it`s good quality stuff too. Website could be a little easier to get around...
recent orderBy beekeeping in Gosfield on 16/07/2013
prompt service and good value. Realised other suppliers were selling on Maisemore items and thought I would go direct.
Broken boxBy Donna Hou on 15/07/2013
The box was broken a an item was missing
Latex GlovesBy Julian Chritchlow on 14/07/2013
Gloves very good much better quality than those from other websites.
Would help if there was a measurement chart on the website to assist with size selection.
Quality ServiceBy Phil Dimarco on 13/07/2013
I aways get a first class service from Maisemore Apriaries and rarely use other beekeeping suppliers.
recent orderBy An anonymous customer on 11/07/2013
I have used Maisemore Apiaries before & will continue to do so. Occasionaly in the past I have had cause to ring them with bee keeping queries, & their answers have always been useful & constructive.
Order for honey jarsBy Gill Busby on 10/07/2013
Goods arrived extremely quickly and all glass intact. Just as a note the way that lids are sent, in a plastic bag taped to the top of the boxes of jars is OK for plastic ones, but a few of mine - metal tops - were dented in transit. Ok for home use, but no good for sale. This wasn`t a problem, only a few affected, but thought you might like to have this feedback.
Website works well - happy to use again.
Excellent serviceBy Lesley Reith on 10/07/2013
The website is easy to use and the buying experience is painless
Foundation / frames orderBy Andy Poulter on 09/07/2013
Order was placed in the afternoon on a Friday, and was deliverd by 10:00 next day - amazingly good service. Products / website all excellent.
flat pack hiveBy Mark Boettcher on 09/07/2013
Arrived promptly and goods as described, The provided instructions on how to assemble were a little on the small side and not easy to read (pictures and text on A5 size paper). Web site was easy to use and evrything OK.
Small order - long waitBy Ann Johnson on 08/07/2013
I recently made a pretty modest order for three relatively minor items, but needed one thing - the smoker string - quite quickly. 9 days after the order I rang to enquire where the things were and was informed that one item had been out of stock, but was due in that day and the package would be sent out immediately and with me the following day. However, the items finally arrived 4 days later, almost a fortnight after the order had been placed.
I have no issues with things being out of stock (but it was only a foam entrance block) but an e-mail to let me know what was going on wouldn`t have gone amiss and would have saved me a phone call and the further expectation of something that didn`t happen when I was told it would. I wasn`t terribly impressed with the matter of fact way I was dealt with on the phone, so all in all, won`t be rushing to order from you again.
Good experienceBy Norma Wildman on 08/07/2013
I have used Maisemore before and found them very good. My order was with me in less than a week. Postage was reasonable.
I will definitely continue to use them.
Latex glovesBy William Allen on 06/07/2013
Good product, good service and quick delivery.
This years help and purchasesBy Ed Reynolds on 05/07/2013
Very helpful. Online purchases by return of post.
Sales/serviceBy Barry Scruse on 03/07/2013
Excellent informative Website. Cheerfull helpfull staff offering good advice.
Good choice of items at a range of prices to suit.
Extremely good delivery service.
Wished I`d dealt with Maisemoor before instead of other dissapointing outfits/misfits.
I like this firm a lot !!
Wax MouldsBy D Bates on 02/07/2013
Goods as ordered.
Arrived after three days which was slower than normal.
These green moulds are more robust than those from the other large supplier and don`t distort after a few sessions.
A beekeeper`s friendBy An anonymous customer on 01/07/2013
Good web site and excellent service.
BWEB10610495By Brian Weatherburn on 01/07/2013
Ordered item arrived quickly, well packed. Exactly what was required.
Cedar flat pack hiveBy Jonathan Horton on 30/06/2013
Flat pack cedar hive exactly as described, well packaged and easy to put together. Needed it as we had a swarm and nowhere to put them, arrived in 2 days. Excellent service. Thank you. Have already used them again!!
Purchase of Brood BoxesBy Robin Dillaway on 29/06/2013
Very fast order completion
Product as required
website easy to follow with no additional last minute extras
excellent customer serviceBy peter on 29/06/2013
a recent order had been misplaced but replaced without any fuss. the customer service was very helpful and the items ordered were of good quality.
Excellent supplier of beehives and productsBy Jean McLucas on 29/06/2013
We only needed another hive, but on seeing what else was for sale, we bought loads of other useful bits and pieces.
The added bonus, was that we then got free postage.
Delivery was quick and everything was there on arrival.
Very pleased with our budget hive and related products.
QEBy TryingToLetThemBee (beekepingforum) on 25/06/2013
Recommended by local BKA as best QE on the market and certainly seems outstanding, with service to match.
OrderBy Ray Goodman on 25/06/2013
As required supplied quickly
QUEENSBy CYRIL on 24/06/2013
ASKED FOR 1 BUCKFAST AND YOU SENT 1 X BUCKFAST [COULD BE BAD TEMPERED] GOOD WEBSITE.
HiveBy Steve Miller on 24/06/2013
Excellent service, excellent quality of product.
Great serviceBy diane drinkwater on 24/06/2013
Ordering was easy and delivery was fairly fast. Would have like more info about how long delivery would take but having had good experience I will no doubt be shopping again with them.
Well packed wax foundation. Hand written invoice gave a real personal touch too!
Fast DeliveryBy Paul Chandler on 24/06/2013
Easy to follow website fast delivery what more could you ask.
Delivery of parcelBy Colin on 24/06/2013
Please stop using UK MAIL for your deliveries - They did not deliver for nearly 2 weeks!!!!!!! They say they tried but when I phoned the depot - NO ANSWER ever!!! I went to the web site and marked delivery 2 days ahead - parcel never came and could not change message on UK mails web site. If you read the reviews about this company - nobody would use them.
I will not order form you again until your delivery provider is change
Excellent ValueBy An anonymous customer on 24/06/2013
Easy to use website and very helpful PDF plans for hive construction. Quick delivery, excellent products
SatisfactoryBy Harry Carter on 23/06/2013
Good service and good foundation I am well satisfied.
Maisemore very goodBy Simon Smith on 23/06/2013
Website easy to navigate. Products I purchased were as expected and good quality.
Hive essentialBy Angus on 22/06/2013
I bought a Miller feeder for my Langstroth hive to trial and some foundation. Delighted with what I received the the service was impeccable. Further orders guarenteed
Rock-bottom hiveBy Lisa Preece on 20/06/2013
Very quick delivery and excellent item. Bees now inhabiting the hive and seem to be happy :-)
maisemore apiary reviewBy mike aikens on 18/06/2013
Goods that I ordered arrived in good time.
Website is OK but not as good as competitors- Thorne is much better
Mail orderBy Julian Penfold on 17/06/2013
Goods arrived in less than 24 hours after ordering on line, and exactly what was ordered. Couldn`t get better than that could it.
Maisemore ApiariesBy w. mcGaughey on 17/06/2013
I have used Maisemore Apieries many times. I buy all my requirements for my bees on line. from Miasemore.
Delivery is always very fast within in a few days by post.. I have recommeded this site to my friends
National Hive Starter KitBy Liz on 17/06/2013
My kit took no time at all to be delivered, it was well packed & everything was there apart from 2 pages of instructions how to put it together. One piece was broken but having a friend as a carpenter that was soon rectified with some glue & the instructions were downloadable on the website. The finished item looks great & I am really pleased with it.
recent ordersBy Roz Jones on 17/06/2013
I found the website very easy to use and helpful and their products very good quality and value for money. Delivery was very speedy and they took notice of my delivery advice for my order.
Maisemore ApiariesBy VBurns on 16/06/2013
I have now ordered twice from Maisemore and I cannot find fault with them in any way.
The website, delivery and goods are all first class.
Hive cleanBy An anonymous customer on 12/06/2013
Maisemore apiaries may not be as fast in delivery as some other bee suppliers but they carry a wider stock of products and are reasonably priced
ORDERBy Ceri Jones on 11/06/2013
there was an issue with my order going missing, however when I rang to query where it was there was no fuss and a replacement order was sent out immediately and received by me the next day. First class delivery and customer service.
MaisemoreBy Fiona Zobole on 11/06/2013
Prompt efficient delivery
Custom hiveBy Brian Michael Lee on 10/06/2013
As this was my first hive I wasn`t sure about everything I needed for my custom hive.
I telephoned Maisemore and went through the items with a helpful member of staff.
I wanted drone foundation in my supers and he told me where I could request it.
Very helpful; very easy.
The only problem I had was, after giving my card number, security number and visa secure check password, my transaction was denied by the paying agent.
I telephoned Maisemore again, and again a very helpful member of staff did it the versatile common sense way. She took my card details over the telephone.
It could be that I wanted the hive to be delivered to a friend`s address as I could be away when it was delivered. But, if the alternate delivery service is there the paying agent should have it incorporated into their system.
Overall, I had a very good service from Maisemore themselves.
order BWEB175211121By Reg Brame on 09/06/2013
Super, fast service as always. on previous orders where I have made and a mistake I have received a phone call to clarify my requirements. You can`t ask for mere than that can you.
Internet bee equipment purchaseBy An anonymous customer on 09/06/2013
Goods were easy to order, they arrived quickly, were well packaged and are as were described on the website.
Great serviceBy Malin on 09/06/2013
Graet service, quick delivery, web site easy to use.
A Brilliant ServiceBy Eric Bailey on 06/06/2013
I received a link today to write a review for Maisemore Apiaries, I am not normally one of these who write a review for one reason or another. However I thought I would break this rule and right a short review as I feel Maisemore Apiaries and their service does actually deserve a written review to allow others who are thinking of using Maisemore Apiaries rather than other large bee keeping equipment suppliers.
I have found Maisemore Apiaries a spot on supplier, brilliant website, great prices and excellent service. Do I recommend Maisemore Apiaries, well that has to be a YES as I will not be using anyother company again now that I know about Maisemore Apiaries. Thank you very much the service I have received and I look forward to coming back.
recommendedBy lucile on 06/06/2013
I just ordered my two first hives with Maisemore. I really appreciated the quality of service that they offer, amazing help from the woman on the phone despite many payment problems. I found that Maisemore is giving its client a very wild range of selection at relatively good price (the client always hope it could be cheaper right?) I was impressed with the delivery I got my two hives next day. I wouldn`t mind an option to get it few days later if it made it cheaper! Very good explanations to put to hives together online. The only thing I was surprised and not so happy about was the quality of the nails for the hive parts, they bent very easily and I had to go to next door shop to buy better quality nails. The nails for the frames are perfect quality for the purpose. I would recommend Maisemore to anyone and would come back to them next year for sure!
vented jacketBy barry ross on 04/06/2013
great jacket ,thanks
Wax ordersBy David Nield(Portsmouth Beekeepers) on 03/06/2013
The orders (2) were dealt with quickly in both cases. In the first order the wax was not packed well enough and some damage was caused in transit. The broken wax was replaced without question. In the second order the incorrect number of an item was sent(shortfall). This again was made up without question.
Perhaps quality control needs some attention.
No problem with the quality of the products eventually received.
BWEB95123921By Mary Pemberton on 30/05/2013
Excellent and efficient service. Will use again.
lanstroth hivesBy jackie peck on 30/05/2013
we found your customer service excellent and when we phoned up with a question had very helpful advice thank you we will deffinatly use maisemore again
unwired foundationBy An anonymous customer on 29/05/2013
Quck service ,exactly as described
Langstroth framesBy Jean Barrow on 27/05/2013
It was so simple to get my much needed ready made frames for my hive.
No more fiddling round for hours getting the frames put together.
The website was easy to navigate and with a few simple clicks I had made my purchase.
I was so pleased to find the site because I had tried to source the made up frames locally and drawn a blank.
Thank you so much for your service and speed of delivery.
My new bees are thankfully settled in the hive thanks to you.
Will certainly use this site again. I have put it in my favourites on my laptop.
Thank you once again, from a very satisfied customer.
Excellent serviceBy Glenn on 26/05/2013
Superb prices, quick delivery very well packed, can`t wait for the end of season sale to spend more money! Web site well laid out for easy navigation.
Maisemore ApiairiesBy An anonymous customer on 25/05/2013
Fast efficient service
Various bee hive parts frames etcBy Steven Carter Colchester Essex on 24/05/2013
I always use Maisemore Apiaries - they are always send my order out very quickly even when they must be rushed off their feet. Items always well packed and protected. I wouldn`t use anyone else but Maisemore. They are without a doubt, the best!
Please can we have the buzzy bee noise back on your website - I am missing it loads. Thank you.
nuc of beesBy brian bagshaw on 23/05/2013
website wouldnt accept my payment. phonecall soon remedied service was friendly and efficient still waiting for call to pick up bees due presumably to late season.
nuc of beesBy An anonymous customer on 23/05/2013
Very fast and efficient service. Haven`t received bees yet but that is more to do with the weather than the seller. Very impressed so far.
DisappointingBy Mark Lee on 20/05/2013
I received a hive for Christmas but unfortunately quite a few nails and pins were missing and the instructions (only diagrams) for someone that`s brand new to this are terrible and in some circumstances just wrong. Upon speaking to them they were quite helpful and quick to send through the missing items but I will be looking around for alternative suppliers if/when I need new items.
Swarm/travel boxBy An anonymous customer on 20/05/2013
The box arrived, `next day` and was well packed to avoid damage. It is well made and has adequate ventilation for the bees to travel well.
It will hold six combs and will also act as a swarm catching box while preparing further accomodation for the swarm.
maisemore apiariesBy dick bunting on 16/05/2013
Lovely people to deal with. I`ve done business with them at the BBKA conventions, by phone, online and in person at Maisemore, and found them unfailingly pleasant. This last order was delivered next day.
goodBy An anonymous customer on 14/05/2013
I have used this site before, prompt service, product as described will use the site again
Beehive purchaseBy windycrest on 14/05/2013
Excellent service, Very prompt delivery. Goods as described. I will buy from Maisemore again.
TrousersBy S may on 14/05/2013
Items arrived promptly, unfortunately trousers not sized properly, have to return them, company will replace them , so have had to pay extra postage. Otherwise satisfied
foundation purchaseBy grant on 13/05/2013
excellent service- identified an incorrect postcode, and an unintended order!
Bee hiveBy Lene Wood on 29/03/2013
John Lewis Kingston will be having bees on the roof and we were recommended this supplier by the local bee keepers. The ordering process and website was excellent, the customer service phone call following the online order was not only effecient but so courteous. The order arrived the next day and quality of the hives and equipment is brilliant.
I cannot recommend them enough an absolute pleasure.
recent purchaseBy David Hadley on 28/03/2013
once again i,m extremely impressed at the speed in which i received my order, all at a, in my veiw a very realistic price, i find your website is very easy to navigate and now as become my 1st port of call , i,ll be back when needs must, thankyou Maisemore.
Excellent ServiceBy John on 25/03/2013
Whenever I require beekeeping goods. Maisemore is always my first port of call, as they have a very prompt delivery priority.
foundationBy An anonymous customer on 17/03/2013
good product good service
Purchase of beekeeping glovesBy Janet Wickings on 15/03/2013
Quick friendly service - easy to read website.
Easy and good value!By An anonymous customer on 11/03/2013
The website is easy to navigate. The products are well made and economically priced. The staff are always pleasant and willing to help. Spending money at Maisemore is a pleasure. :`)
Beeswax FoundationBy From bee to thee on 11/03/2013
I have been using Maismore Apiaries for many years now and have always found them to be friendly and professional when I have contacted them. Their new on line service works a treat and when my card payment failed a friendly person was at hand at the end of the phone to sort it out, well done. Their Foundation is well received by both my bees and my customers.
order/packing and deliveryBy roger bines on 09/03/2013
Very helpful staff regarding ordering of super frames and wax. Well packed in solid cardboard box together with a very prompt delivery.
Excellent speedy serviceBy Hugh Davie on 08/03/2013
Excellent speedy service with very good packing so that things arrive undamaged.
BWEB 14214452By Gordon Lumby on 07/03/2013
Easy to find what you are looking for.
BWEB12212931By Mary Pemberton on 05/03/2013
Easy to access and use for I am a novice on the computer, and found my way around with no problems.
mail orderBy oliver woodman on 03/03/2013
everything usually in stock, good prices, user friendly website, goods dispatched quickly.
Doing the simple things very well.
Purchase of bee hive equipmentBy An anonymous customer on 03/03/2013
Excellent fast service and good packing
Helpful, friendly and quickBy Graeme on 02/03/2013
I have visited in person several ims but was pushed for time so ordered online this time. Everything went according to plan and delivery was very quick.
MaisemoreBy Jeff Bee on 28/02/2013
Competitively priced and quick to deliver, that is all I need, and Maisemore are always on the ball
Food orderBy Jonathan on 25/02/2013
Always good at maisiemore, they lead the field in customer care
FeedbackBy An anonymous customer on 24/02/2013
Really fast delivery
General PurchasesBy John M. Howarth on 13/02/2013
Both my wife and I have always found the people at Maisemore to be very friendly and helpful and we almost feel as though we are part of their family.Prices are very reasonable.Should I require something in a hurry then they are a reasonable drive away.
queen excluderBy David Hadley on 04/02/2013
order recived very quickly,very well packaged , thanks to all involved.
Good DerviceBy Tim Hutchinson on 04/02/2013
Delivery was fast and well packaged.
Good serviceBy Stewart Gould on 31/01/2013
I always find my experience with Maisemore to be a friendly engagement. The service is good and the prices are reasonable, in a world where some suppliers seem to charge extraordinary prices. To add insult to injury, they then inflate the delivery charges. Not so with Maisemore. Friendly and good service from informed staff.
serviceBy mary carey-allwood on 25/01/2013
website is very easy to use and if in doubt and a telephone call has to be made your staff go out their way to help and advise. PERFECT.
Good Service.By Mark Peters on 18/01/2013
Easy online ordering a quick delivery. The products were well packaged and as described. Thank you.
My Maisemore orderBy Philip Huckin on 10/01/2013
I had an initial problem with my payment not taking, for some reason, but this was picked up by Maisemore and resolved very quickly and the order was delivered as planned. A potential problem averted and resolved - well done Maisemore!
On-line orderingBy An anonymous customer on 07/01/2013
Very friendly service at the telephone and I was able to give special instructions via the web site which were acted upon without question.
AmbrosiaBy Stuart Perry on 02/01/2013
always helpful and with good advice on hand (essential for novices, like me). Goods at reasonable prices and fast despatch with good packaging.
purchaseBy An anonymous customer on 28/12/2012
nucleus hivesBy Andrew Gibb on 24/12/2012
maisemore apiariesBy An anonymous customer on 23/12/2012
Ordered online - very easy. Everything arrived very quickly. Would use supplier again.
Great companyBy Nick Holmes on 19/12/2012
This company is great at what they do. Deliveries are quick, staff are courteous, prices are pretty good, and really good in the sales.
Items are always well packaged with non-plastic packaging materials is one bonus point that should be raised.
Yes the site design could do with a bit of updating, but it is clear and uncluttered.
The only complaint I`ve ever heard is that it is a bit confusing having the site url be `bees online` and the site be called `maisemore apiaries`.
Thank you, Maisemore!By Peter Sibley on 19/12/2012
The items arrived on time and were as specified. I was entirely happy
Purchase orderBy Reuben Mwadime on 18/12/2012
I was quite pleased by the efficacy of their dealing with the order. In my view they were prompt and efficient. I was travelling out of the country in short notice and required labels and some honey with was delivered in two working days excluding the weekend which on the whole is quite good. I will in fact be happy to order from them anytime and anything they sell in the future.
labels customBy y lovis on 17/12/2012
great service, brilliant labels
Hive parts secondsBy Glen James on 06/12/2012
Very helpful response to telephone query gave me the confidence to order a number of hive parts, mostly seconds - which were pretty good - and some standard parts. Overall I was very happy with the prompt service. I had to go back to the website for assembly instructions as none included. Website is missing a few images, which is always a bit disappointing though. No issues with using them again though.
Hive purchaseBy S Wilson on 02/12/2012
Service excellent. Order and delivery very prompt. Assembly instructions barely adequate.
Good ServiceBy Brian on 28/11/2012
Very good service and a good website which i will use in no doubt in the future.
customer serviceBy jane on 27/11/2012
good website, easy to use, and very prompt delivery. no fuss. thank you very much.
excellent serviceBy ROY ABBOTT on 27/11/2012
Very easy to use web site
all the goods were well packed
delivery very quick
we were pleased with all goods recieved
Ebay itemsBy Glen Higgs on 24/11/2012
The Ebay listing was well layed . There was a very good description of the item listed, that I purchased. The price was fair and so was the shipping cost.
jars et alBy Andrew Mac on 24/11/2012
Easy to order on website and glass jars arrived safely as clearly labelled glass. Maismore make it simple through their webiste or have phoned in past particualrly wehn uncertain or have question. Good giving advioce when needed. Please it is clear what is in stock and expected delivery dates.
honey jar labelsBy sean on 23/11/2012
excellent label and quick delivery very happy
great Fast serviceBy MaryAnn Maher on 21/11/2012
I ordered a small amount of labels and tamper seals which are excellent quality and arrived very quickly. The service is great and I will definately be using them again in the future.
Bee keeping equipmentBy Helen Hadley on 20/11/2012
Great value, speedy well packed goods. Great service , all ever need to keep healthy honey bees and a happy beekeeper.
Frame secondsBy Mrs A Lain on 20/11/2012
Very fast delivery, well packaged, very pleased, thank you
satisfactionBy joyce morse on 18/11/2012
Nothing too much trouble, goods received on time packed well good quality. Keep up the good work.
feederBy C Ackroyd on 16/11/2012
The feeder had cracks at the seams and might leak. The putty or sealer has dried and cracked.
Maisemore ApiariesBy S Ainge on 14/11/2012
TE website is easy to use and comprehensive. Everything the bee keeper needs. Staff are very helpful and exeperienced bee keepers on hand to answer queries.
LabelsBy Sandra Eckford on 12/11/2012
Very fast delivery of order, also very helpful website for previewing labels and explaining what is required.
Wax, frames, labelsBy Bill pyle Tamar valley honey bees on 11/11/2012
Good reliable products and service .
My first order.By Suzyh00 on 11/11/2012
Good website that is easy to navigate, order and pay.
Maisemore actually rang me back the next day after I had emailed them with a question regarding my order .
Very happy with products!
My orderBy An anonymous customer on 11/11/2012
User friendly website
Problems with site paymentBy Peter Spencer on 09/11/2012
I found locating the item I wanted on their web page very straight forward, also selecting the item and ordering it. However, trying to pay for it on line I found impossible. Fortunately using the telephone and the same credit card, their staff were very efficient and the goods were delivered when promised.
Oredr for wax block mouldsBy David F Bates on 09/11/2012
Ordered in the afternoon and arrived next morning - can`t ask for better.
Web site a bit `busy` when searching for things.
bee feederBy An anonymous customer on 07/11/2012
product does not fit as described but i have been able to adapt it
Fabulous!By CAT on 06/11/2012
Excellent Service, great value and speedy delivery! Highly recommend 5*
first online purchase at MaisemoreBy Graham Roberts on 03/11/2012
This was my first online dealing with Maisemore. The items are first class for quality and purpose. Packaging was excellent and the goods were delivered promptly. I am not the best when it comes to online shopping but I found it an easy experience using the website. Well done Maisemore.
SupersBy Phil Dimarco on 02/11/2012
I invariably get a good service from Maisemore’s. Items are speedily delivered, well packed and of very good quality. Their web site is easy to navigate through so I can find what I want without difficulty.
Frame`sBy Richard Backhouse on 02/11/2012
Have never used Maisemore until i ordered some frame`s & other item`s from them.
The delivery was second to none,& item`s were packed securly.All,in all really good service.
I would highly recommened Maisemore to any one.
Bee suupliesBy Rev R de lacy-Spencer on 01/11/2012
As always speedy first class service from Maisemore Apiaries
Bee equiptmentBy Marcus Pilling on 31/10/2012
4 Frame extractorBy Glenn on 30/10/2012
Straight foward easy ordering and payment, very fast efficient delivery service
sales orderBy Richard M Lloyd on 30/10/2012
Hi i ordered some seconds brood boxes for a WBC and for a national. also i ordered some frames I was very pleased with boxes and frames which arrived flat packed and well wrapped up, the web site is great and so easy to order stuff from keep up the great service you provide many thanks. Richard.
Maisemore ApiariesBy An anonymous customer on 29/10/2012
good service quick posting all as should be
Beekeeping equipmentBy Carl krueger on 29/10/2012
Excellent website. Honey buckets and filters arrived on time and were well packaged
Good serviceBy An anonymous customer on 26/10/2012
Very nice and easy to work with. Had an issue with free postage on a large order not coming up online but was refunded this
Bee ClothsBy An anonymous customer on 25/10/2012
Very good service
national hiveBy steve scott on 25/10/2012
Very pleased with equipment supplies excellent service
Commercial framesBy John P on 25/10/2012
They might have been seconds but I couldn`t see the difference. Excellent.
First poor serviceBy An anonymous customer on 24/10/2012
In spite of the size of the order (four times the free delivery) we are still waiting for the order (apart from the agreed late brood boxes) from the 2nd October! The comment was `we`ll see if we can send the rest`. Our last service was exceptional :(
OrdersBy Steve Howse on 24/10/2012
Excellent quality goods and well packed with quick delivery.
Quality as usualBy Thomas on 23/10/2012
I`ve now been using Maisemore Apiaries for 2 maybe 3 years & the service is excellent. My order was delivered quickly, the items were packed well & have a quality finish. I will definately be using Maisemore again.
What happened?By An anonymous customer on 22/10/2012
The initial delivery was well under 2 days from ordering - but alas it wasn`t what I ordered so had then to wait for wrong order to be collected and my order delivered to me ( some 5 days later ) Its a shame the order went `Pear Shaped` - but I did get what I ordered eventually.
order BWEB110215032By A Fox on 22/10/2012
Items well catalogued and easy to order. Very fast service for executing the order. I will use this retailer again.
Sale onlineBy David Wood on 22/10/2012
Great service, excellent value and friendly help. Very competitively pricedlarge order discount on wax and postage
Sale itemsBy penny rees on 22/10/2012
Site was easy do view and use. Prompt delivery.
Good StuffBy Steve on 22/10/2012
I buy their sale stuff every year
GoodBy Gary Skinner on 21/10/2012
Extremely well packed goods with fast delivery.
BWEB299131033By John S on 20/10/2012
Really good service. Most definately use for future beekeeping supplies.
Bee Feeders x 5By An anonymous customer on 20/10/2012
They were delivered in record time, excellent service
On line mail orderBy John Roach on 18/10/2012
Easy to order and very quick delivery.
honey jar labelsBy sean on 16/10/2012
very happy with the easy to use web site.excellant delivery time and product very good also.will use maisemore again in the future.
Mary PembertonBy Mary Pemberton on 13/10/2012
Easy to peruse and order what was needed.
Honey Jar labelsBy Mike on 11/10/2012
Placed the order, obtained an acknowledgment of the order, and then waited for the labels to appear. When they did arrive just over a week later they looked really good.
The only critisism would be for an email advice advising roughly how long these would take, as I could find no delivery information on their site. Another email advising they were on their way would also have been appreciated.
Delivered - Exactly as requested.By A Smith on 11/10/2012
The components for my winter`s beekeeping work - new brood box and frame kits - arrived promptly , complete and well packed.
I now have no excuse not to watch `Strictly` or `Homeland` and will be ready for the Bailey Comb Change season for once.
Excellent Sale prices and the packing makes good smoker fuel.
Only one suggestionBy Norman S on 09/10/2012
The web site was easy to use and the order processes not a problem.
The only comment I would make is that an email or text to say the good were being dispatched would have been helpful. The parcel arrived quickly but I had no way of knowing which day to ensure it was signed for
Maisemore ApiariesBy Pleizier on 07/10/2012
It is unfortunate that Maisemore Apiaries no transactions with payment in Euros receives. The product range is complete and for a decent price.
Due to high transaction costs, it is not interesting to the Netherlands to place orders.
Fondant orderBy Keith Hodgson on 07/10/2012
The website was easy to use and the delivery arrived very quickly. They even gave me a few pounds back on my card as the price wasn`t accurate. Well done. Second time I`ve used this site and both times I`ve experienced excellent service.
Satisfied CustomerBy W. Mojsiewicz on 06/10/2012
Web site was very good, easy to navigate. Received goods promptly which were well packaged to avoid damage.
BrilliantBy Barbara Wells on 06/10/2012
The plastic lid on the green feeder that I ordered was broken when it arrived after one phone call they arranged to send me a new lid which arrived very quickly. The staff were polite and the service excellent
Queen BeeBy An anonymous customer on 04/10/2012
New queen delivered next day, safe and well.
maisemore apiariesBy john on 03/10/2012
i have ordered quite a lot of bits from maisemore. the bits were dispatched quickly.arrived hear within three days . very pleased with them.
maisemore apiariesBy glyn wright on 03/10/2012
good products, good prices, good delivery. need I say more?
Top class serviceBy Dave Bastow on 29/09/2012
I have used Maisemore many times and have always been delighted by prompt service and excellent friendly advice ,couldnt recomend them enough.
Prompt deliveryBy Graham on 28/09/2012
ExcellentBy Pete W on 27/09/2012
Goods in good condition well packaged.
Web site easy to use.
Perfect, thank you.
Recent orderBy Steven Carter on 26/09/2012
Excellent service, always is. simply the best. Lovely people.
I can`t hear the bees buzzing when I log on the website, where are they???
AmbrosiaBy John Chilton on 26/09/2012
Swift service, good value, well packaged, would recommend.
order deliveryBy J.Brailsford on 25/09/2012
very easy to find what we want to order with the price in the same book. Very fast delivery and well packed parcel.
Speedy reliable service as alwaysBy Hugh Davie on 25/09/2012
I find Maisemores easy to deal with, very quick in fulfilling orders and they have a very simple website that is easy to use. Their range of stock is very comprehensive and I always get a quick answer to any of my many queries. One slight niggle is that I need VAT invoices and they supply them very promptly but they do not show the VAT paid and so are not properly done.
They are one of my two beekeeping suppliers!
serviceBy f .howell on 24/09/2012
I have no complaints about the sevice of my order thank you
I found the website oki
bee syrupBy louise evans on 23/09/2012
items received within 24 hours in good condition
Service 2nd to none.By Roger Woodbridge on 21/09/2012
I have used Maisemore more than once and each time the service has been 2nd to none..
I do not hesitate in recomending this company.
queen orderBy Pete Clarke on 20/09/2012
straightforward order, arrived on time in good condition. useful advice given.
VouchersBy An anonymous customer on 18/09/2012
Excellent, easy to order vouchers and they arrived promptly.
Foundation and chemicalsBy Fred Willis on 17/09/2012
Good service and quick response and delivery.
A consistently good serviceBy An anonymous customer on 17/09/2012
Always happy to order from Maisemore Apiaries. Prompt delivery of good quality products, securely packed.
bweb268154316By John Roberts on 16/09/2012
This was the first time that i bought beekeeping equipment over the internet,I have bought equipment from Maisemore many times at beekeeping conventions over the last 35years. The website is clear and presise
purchaseBy barry sowden on 16/09/2012
I am very happy with my contacts with Maisemore over a period of time now. My purchases are delivered quickly, my queries about products are also dealt with efficiently and I would reccomend them to my friends.
honey labelsBy cheryl on 16/09/2012
I ordered honey labels with ease on the site and they arrived very quickly ,look good and good price -will definitely use Maisiemore again!
Exceeding expectationsBy Chris Thomas on 15/09/2012
Like many this year, we had a feeding crisis. The product we needed was quickly identified, although the dimensions of the feeder were missing the capacity was listed to we were able to do the maths to ensure there was enough room in the hive. We added a couple of extra bits, and all was done. Most unexpectedly, the goods arrived next day, although we had paid no extra. This is the way to earn customer loyalty!
Always a pleasure to business with maismoreBy John on 14/09/2012
No delays virtually next day delivery. Well one Maisemore
GreatBy Leanna Dale on 14/09/2012
The delivery was extremely quick, and packaged well. will definately be using maisemore again. Competitive prices also.
big green feedersBy An anonymous customer on 13/09/2012
Excellent - fast turnaroun of order, and an excellent product.
Mail OrderBy Clive Hartland on 13/09/2012
I have found that Maisemore are quick and efficient and keep their prices keen, Goods arrived
safely and undamaged. (Glass bottles)
The Website is well laid out and quite easy to negotiate and all round a good Company.
ReviewBy Phil Gabel on 11/09/2012
I have only been a Beek for a couple of years now and so am constantly in need of purchases. I have used Maisemore a considerable number of times and have never had a problem. I have always ordered goods online and they have been dispatched in very good time and well packaged. The website is easy and straightforward to use unlike some other Bee supply sites.
I have recommended the site to many of my new beekeeping friends and would not do that lightly.
bweb19819260By glyn wright on 09/09/2012
good products, good service, good website
veil does the jobBy An anonymous customer on 09/09/2012
A quality product and easy to put on. I put it on for gardening as i am quite panicky when it comes to bees even though my husband is a bee keeper. It has given me a lot more confidence to get the garden done and hopefully over time the panic will subside as I feel a lot safer.
Fast, Friendly EfficientBy Adrian on 08/09/2012
Orders placed on-line arrive quickly and well wrapped. Keep up the good work.
The flat DN4 Frames were very well machined and made up square and true.
excellent serviceBy Jill Franks on 06/09/2012
Phoned up after pressing a wrong button on the computer - helpful and very efficient service, products arrived by the following day
Quality speaks for itselfBy An anonymous customer on 05/09/2012
Having used other online sellers in the past I was enormously impressed with the difference in quality in the products I bought from Maisemore – vastly superior and at the same price. Put simply, I won`t be buying elsewhere again!
MaisemoreBy Philip Butterworth on 04/09/2012
Another good quality delivery from Maisemore
Phil conopoBy Phil conopo on 03/09/2012
Excellent service,always quick deliveries.
web ordeBy An anonymous customer on 03/09/2012
Always prompt, efficient service
Brilliant ServiceBy An anonymous customer on 01/09/2012
Ordered Friday evening, delivered on Monday. Thornes eat your heart out. Web site very easy to use.
maisemore apiariesBy An anonymous customer on 30/08/2012
prompt and well packaged
Wax mouldBy Stephens on 30/08/2012
Very quick response, the mould is exactly what I wanted.
Maisemore ApiariesBy An anonymous customer on 29/08/2012
Quick and efficient service.
ApiguardBy An anonymous customer on 29/08/2012
First class response and service.
Small extrasBy Helen on 29/08/2012
I ordered an extra veil, a queen clip and attachment feeders. They arrived the following day. This was brilliant and my only disappointment was that the feeders (plastic jar lids fitted with fine gauze for feeding syrup) only fit `standard 1 lb honey jars` and not any of the ordinary glass jam jars in my cupboards! And when asked, Maisemore agreed that I would have to buy a gross (or half-gross) of jars; failing that I should find another beekeeper who might let me buy a couple!
apiguard supplyBy An anonymous customer on 27/08/2012
Maisemore ApiariesBy Rod Fields on 27/08/2012
I find Maisemore Apiaries to be an exellent company to deal with. Recently I asked a question about bee disease treatment by e-mail. The response was back the same day. I likewise placed an order and this arrived next day! In this day and age, phenomenal ! Based on my experience I would recommend this company to anyone.
Own branding and website useBy An anonymous customer on 24/08/2012
Own branded products are very good quality and value compared with others
The website is also very user friendly
Maisemore ApiariesBy An anonymous customer on 23/08/2012
I have used Maisemore Apiaries on several occasions and have always had excellent service .
I have always ordered on line and the goods arrived in perfect order and I am completely satisfied with the equipment.
Into the past.By M.D. Hayward on 22/08/2012
I have been dealing with Eric and his clan for many years.
I know I am dealing with people who have been West Country bee farmers for generations.
Thus, I know exactly what to expect, good or bad (mainly good).
Don`t expect them to have an understanding of the need for the big brood boxes as normal in Hants. or Sussex.
Their season is 1 month later and quite a bit shorter.
Their softwood supers are tremendous value.
Their slotted top bars are superb with Pierco foundation.
I wish them continued success.
Traveling boxBy Rhoda hayes on 21/08/2012
I was very pleased with the speed of delivery and the quality of the items I ordered.
TOP BEEKEEPING SUPPLIERBy John Easton on 20/08/2012
Fast, Freindly, Efficient, Excellent Quality & Good Value Labels yet again. Caroline is a credit to Maisemore with her can do approach & helpful advice. Many thanks yet again.
The website is easy to use - especially for bespoke labels - well done.
I would recommend Maisemore to anyone requiring any type of Beekeeping Equipment.
frame partsBy An anonymous customer on 19/08/2012
suppliesBy jonathan bell on 18/08/2012
i would highly recommend maisiemore, i find all of there equipment of good quality and I always get a speedy delivery as opposed to other larger providers. Also their equipment is competitive in price and cheaper than other larger companies
reviewBy An anonymous customer on 17/08/2012
easy to use
satisfactionBy christopher clothier on 17/08/2012
I have found the experience of shopping on line at Maisemore easy and quick and if i do have any trouble however big or small a simple phone call puts it right with no fuss well done Maisemore Apiaries
GOOD AS ALWAYSBy Phil on 16/08/2012
excellent frames. Quick delivery
Bee suppliesBy squire on 16/08/2012
Brilliant service, products and advice.
Satisfactory purchaseBy David Cockburn on 09/08/2012
The order was received in good order and on time. I rate it a 4 rather than a 5 because I expect no less.
My Recent OrderBy Nick on 08/08/2012
Prices as expected. Very fast delivery. Good products.
Value for MoneyBy An anonymous customer on 07/08/2012
Honey jar labels purchased. Good quality product and fairly priced. Smooth transaction and prompt despatch. Buy with confidence. Recommended!
Helpful and competitive Apiary supplierBy An anonymous customer on 05/08/2012
Good website, easy to use, prices are good but things they make themself are the best. Quality is excellent, and delivery is quick, well packed and competitive. Overall, we use them because we get quality and customer service, which not all suppliers give.
veil, feederBy Linda Elam on 03/08/2012
Maismore gve a good service, the web site is easy to use.
more than satisfiedBy John Rowbotham on 03/08/2012
very easy site to use
Beekeeping suppliesBy An anonymous customer on 02/08/2012
Very good supplier. Good quality products. Very pleased.
maisemore apiariesBy trevor barnes on 31/07/2012
Good quick service
BWEB10718224By Paul Cope on 31/07/2012
I have only been keeping bees for 3 years and only have 4 National hives and have always used Maisemore for my supplies.
Your website is generally clear but I do have some minor comments..
Even after this time I still find the descriptions of foundations and frames very confusing. I have finally mastered the frames once I realised that the N in DN must mean Deep National, but it is still not clear to me why the National Shallow foundation is not labeled `SNF - shallow National foundation` rather than `BS Shallow foundation` and why the images appear to show a deep and shallow foundation (or is it an uncut sheet?).
Then there is no explanation as to why wired is better than unwired, or is it?? Its easy for you than know but not so easy for us beginners.
Likewise queen excluders metal or plastic or framed or unframed - such choice is great but no recommendation to help those try to master the subject.
Delivery and service has been great.
Queen ExcluderBy Terry Butler on 30/07/2012
Being new to beekeeping I was advised by a long in the tooth beekeeper that the Maisemore green plastic queen excluder was the one to get with rounded sides etc. it was far more bee friendly than my punched galvanised steel excluder. Excellent service and friendly people to deal with.
QueensBy An anonymous customer on 29/07/2012
Easily ordered, promptly posted, arrived on time ready for introducing into queenless colonies.
ServiceBy Rosemary Hamilton on 23/07/2012
Excellent website, easy to use for a technophobe like me!!
Service was the quickest I have ever known using online shopping. Now I know where to buy presents for that brother in law who never knows what he wants but is a beekeeper!!!
Best glovesBy Tricia L on 21/07/2012
I ordered 2 more pairs of the strong, probably sting proof gloves from Maisemore and received customary prompt service. (They look a bit like traditional leather ones but the latex gives more control and having been stung through my previous gloves, the thickness of the latex looks comforting). I spotted these gloves when I dropped in on my way from Bucks to Hereford and the friendly service in a most beautiful rural setting turned me into a loyal customer. I also like their green feeders - the ones that sit on top, have 2 feeder sections and don`t need a super. There is a beebole nearby so you can have a double purpose if you do decide to visit.
Langstroth wire queen excluderBy An anonymous customer on 18/07/2012
The website was very good and easy to use. The purchase went through very well. Delivery was fast and the postal service used the additional instructions relating to me being out.
The excluder is very good and well made.
Great Service - Fast Delivery to EuropeBy Alistair MacGillivray on 18/07/2012
I ordered equipment and Maisemore were friendly and helpful allowing me to order the best equipment for my needs 10/10. Delivered to Italy within a week.
Local ExpertsBy Gerry Hawkins on 18/07/2012
Whether buying directly from the shop or over the phone or via the internet, I find that the range of products is excellent, delivery is very prompt and the expert advice and guidance is gratefully received by a `new` beekeeper.
FeederBy Francis on 18/07/2012
brilliantBy sandra little on 17/07/2012
the maisemore apiaries are very good with our order,easy to order,pleasant to speak to.not to long to wait for order
frames and foundationBy An anonymous customer on 17/07/2012
aBy An anonymous customer on 17/07/2012
First class service
Queen Bee supplieBy An anonymous customer on 16/07/2012
Very good service, goods reliably delivered, on time and in good condition.
Portsmouth BeekeepersBy Portsmouth Beekeepers on 15/07/2012
Quick efficient service at a reasonable price.
Web site clearly written and easy to use
Honey labelsBy Barbara Bristow on 13/07/2012
It was the first time I had used the website and found it easy to navigate. I also felt it was easier than some sites to choose, edit and order labels. Can`t remember how long they took to come but couldn`t have been very long or I would have noticed!
purchase of equipment and queen beesBy john flynn on 12/07/2012
excellent service both on web and by phone.Omission of two small items in the initial deliivery prevented an excellent rating
What is this???By An anonymous customer on 12/07/2012
Exemplary service from Maisemore. Live queen bee (and attendants) arrived day after order was placed, in excellent condition and has produced a large amount of brood very quickly.
Your review page is less good. What on earth does Heading (required) mean?
ordered equipment onlineBy Ralph on 11/07/2012
good service promptly delivered
Wax purchaseBy Clive Joyce on 11/07/2012
The web site overall is good, easy to navigated and easy to order. One irritation is that when ordering wax the price shown on the opening page shows the lowest price in that range.
i.e. 10 BS Deep foundation £6.69 , When the order page is shown 10 BS Deep foundation is in fact £8.99 and it is cut comb that is the cheaper price. Not really good honest practice.
Online orderBy An anonymous customer on 11/07/2012
Easy to use website, quick delivery. Frame feeders could do with bigger floats and rougher sides though.
Pollen chartBy Emma Fisher on 11/07/2012
Quick service - thank you. Will use you again at some stage.
Very good service and productsBy Graeme Yorwarth on 10/07/2012
I have contacted the team on a couple of occasions, they are really great, providing good sound advise: helpful, and honest. When I needed FeedBee in a rush, I added a note to the order, because the people are so nice ( I think the order was rushed to me) I feel you are dealing with fellow Beekeepers who understand.
No fuss, prompt deliveryBy An anonymous customer on 10/07/2012
Internet shopping as it should be. Place order, pay without fuss, goods arrive exactly as you wanted them.
New HivesBy Alan Smith on 10/07/2012
I only buy my hives from Maisemore as I feel I get value for money in the long term.
Hive itemsBy Matt on 08/07/2012
Quality of timber goods was definitely better than I have found elsewhere.
However, several of my orders have arrived damaged - including dented hive roofs and broken foundation - suggesting rather heavy handling in transit.
Also packers tend to mix up (or foget to include) packets of nails and instructions so it is sometimes a bit of a puzzle working out what belongs with what.
******By Peter Carter on 07/07/2012
Maisemore are always friendly and understandind when my computer/internet payment doesn`t go through and they have to phone and take my card details over the phone. Maisemore have a great little shop too, and always seem to be busy there.
order BWEB156143127By An anonymous customer on 06/07/2012
Quick response and product as expected
Recent orderBy An anonymous customer on 05/07/2012
Clear easy to use website. Very quick delivery. Would definitely use Maisemore again. Wax foundation bags should be bigger especially for BS Deep. One short edge was barely covered.
Internet orderBy An anonymous customer on 04/07/2012
No problems with their internet service.
It`s the on-the-ground shop in Maisemore that is the problem. It`s a mess
MaisemoreBy An anonymous customer on 03/07/2012
Always very prompt - unlike a certain major competitor! -, and very helpful if you need to speak to them on the phone..
Gift VouchersBy An anonymous customer on 02/07/2012
Very prompt efficient service- A great birthday idea for a newcomer to beekeeping :)
serviceBy An anonymous customer on 01/07/2012
Brilliant serviceBy Mike Ticehurst on 01/07/2012
The parcel seemed to reach me even before I had ordered it. Superb delivery service and the items ordered were exactly in accordance with how they were described
Maisemore apiariesBy An anonymous customer on 01/07/2012
Always excellent service from Maisemore Apiaries!
order for Honey labelsBy An anonymous customer on 29/06/2012
Very clear ordering system on the web site, very efficient service
Andy BBy Andy Barton on 29/06/2012
Consistently good service, good quality and price is competitive. My choice of companies to order Bee equipment from.
Consistently pleasedBy Alan on 28/06/2012
Really excellent service. My order arrived quickly with no fuss. Items ordered were of good quality and packaged well. I have used their online ordering service before and I have never been less than completely satisfied with the service. I can really recommend them for your online beekeeping orders.
MrsBy An anonymous customer on 27/06/2012
The website is easy to navigate and locate products. Service and delivery is prompt. Quality of the items is high. Staff are always helpful and pleasant on the phone and in person. Maisemore is a pleasure to do business with!
basic bee keeping kitBy An anonymous customer on 27/06/2012
useful collection of gear.
poor instructions for how to build the hive
Super frames and foundationBy An anonymous customer on 26/06/2012
Excellent - received within 2 days as required
Service from Maisemore ApiariesBy An anonymous customer on 26/06/2012
Whenevery I have ordered equipment for my apiary on line I have always had a very good response by way of acknowledgment, and the goods have always arrived in a timely way and well packed.
Bee feeder orderBy An anonymous customer on 25/06/2012
Prompt delivery and product fitted description.
MaisemoreBy Richard John on 23/06/2012
Fine - no problem - easy to use
ReviewBy Karen magill on 22/06/2012
A good efficient service - wouldn`t use anyone else!
Hive equipmentBy Caroline cherry on 21/06/2012
Maisimore were extremely prompt in sending out hive parts and equipment. The products were wrapped well and arrived in pristine condition. The overall service was excellent.
Maisemore ApiariesBy Mark Banyard on 21/06/2012
I am a repeat customer as I have been very pleased with Maisemore Apiaries. The products are of good quality, fairly priced, and the service has been very fast and efficient. Only once did I have a query and this was rectified speedily and without quibble. I couldn`t ask for better.
Service from Maisemore ApiariesBy Peter on 21/06/2012
I have now become a regular customer of Maisimore, their prices are competitive and service is quick and efficient.
Maisemore Apiaries ReviewBy Mr Rod Fields on 21/06/2012
I used to use my local Thornes representative but he decided to retire after providing exellent service.
Instant panic set in, where could I find another supplier who could respond to my ` Help I need it now beekeeping style`? Happily I found Maisemore online. Their website to me at least is easy to navigate and place orders and should the need arise a visit to their shop is not out of the question.
Although perhaps best not, what is it they say about a fool and his money! Keep up the good work.
ReviewBy Dave Barnett on 20/06/2012
A very easy to use Webb site, order was dispatched very promptly and arrived in good time. If I have one criticism it is the time it takes to answer any on line questions. Apart from that I would use again.
FeedbackBy Moerman on 19/06/2012
I think the product quality is fine - although with one of my brood boxes a piece of wood was missing from the kit . Prices ok. delivery is dreadfully slow. Therefore given Thorne`s a go today.
Maisemore ApiariesBy An anonymous customer on 19/06/2012
Helpful and prompt service.
Maisemore ApiariesBy Susan Hayday on 18/06/2012
Maisemore always give value for money and sell excellent products. They are a credit to the beekeeping `industry`.
mrBy eddie gray on 18/06/2012
great website quality goods fast delivery (two days) an exellent company to do business with
what went wrong?By andy barton on 17/06/2012
Previous orders arrived within a day; i ordered this lot a week ago and nothing has arrived yet!
recent orderBy An anonymous customer on 16/06/2012
products fine , website excellent. the delivery is always very much slower then other suppliers, no comminication on delivery date or delays. Others let you know progress. delivery costs are much the same
Purchase experienceBy Graham Carter on 15/06/2012
Maisemore provide a no-nonsence efficient service; thier order and delivery systems are efficient and overall I will recommend them to fellow beekeepers.
BeesBy An anonymous customer on 14/06/2012
I have always received excellent service from this company
CERTANBy JANET ORMOND on 14/06/2012
AS USUAL QUICK DISPATCH WITH ENOUGH BUT NOT EXCESSIVE PACKAGING.
WEBSITE IS EASY TO BROWSE
Bee suitBy Alastair Ward on 14/06/2012
Clear website , easy to use and accurate with startlingly quick delivery.
sylvan apiariesBy An anonymous customer on 14/06/2012
I have ordered beekeeping supplies from Maisemore Apiaries regularly over the last six years and have been very impressed with both the quality of their equipment and speed of turn around (usually within three days) their sale team are very friendly and always helpful, i will continue to use them and have no hesitation in recommending them.
Recent orderBy Phillip Brierley on 13/06/2012
Very prompt and speedy delivery, The quality of Maisemore products are superior to other manufacturers. Some pictures on the website could be larger or more clear particularly the frames.
Good serviceBy An anonymous customer on 13/06/2012
Great, quick delivery. Goods as described.
Order reviewBy An anonymous customer on 12/06/2012
All good. Good customer service and quality products
Maisemore ApiaryBy sally hay on 11/06/2012
Recently I have bought bees and bee keeping equipment from Maisemore both through the web site and by visiting their apiary. I have been delighted with the quality of the service, the excellence of the advice and the efficiency of the organisation. Our Maisemore bees appear to be flourishing in their Maisemore hive. Thank You Maisemore.
reviewBy E.Gibbs on 11/06/2012
i always find the quality and prices good and the website simple to follow. Help is always available on the phone in a professional, couteous and friendly way.
order reviewBy jonty brame on 10/06/2012
Order prompt and perfect. As usual!
1By An anonymous customer on 10/06/2012
Great ServiceBy An anonymous customer on 09/06/2012
Rang on Thursday at 2pm with urgent request - it was delivered on Friday! Excellent.
open mesh floor.By Guy Clothier on 07/06/2012
I was amazed at the help i got from you. Not only wiht what i needed, but in identifying the hive i have. As a new bee keeper i had alot of questions witch you answered verry quickly. Thank you for all your help, i WILL be useing you againe. Guy.
Gift VoucherBy Debbie Wood on 07/06/2012
Excellant service, ordered gift voucher for a friend, arrived next day.
Nuc boxBy alan holdcroft on 07/06/2012
I ordered a new nuc box from Maisemore. the condition / finish was very poor, the side panels had split 5mm and some of the grove were poorly finished.
I reported this back to Maisemore showing picture of what i had received.
Maisemore apologised and offered to replace the split panels or have my money back.
we ordered from maisemore because we thought that they were a professional company but were left very disappointed on how the complaint was handled.
Recent purchaseBy An anonymous customer on 06/06/2012
Excellent service. Prompt delivery. Will definitely use again.
PurchaseBy Tim Alberry on 06/06/2012
Great products and excellent service (and swift delivery!).
National Brood BoxBy Stewart Gillan on 05/06/2012
A wee bit of a dissapointment when it arrived flat plack instead of built but was very promply refunded the difference when I made contact ( must have been by first post after my phone call ) Would certainly use the supplier again. A good website with plenty to view and buy.
Glass JarsBy Mr Trebor Edwards on 05/06/2012
I deal with Maismore as it is the most helpfull firm also most cheerfull and 9 out of 10 times has what i want,also delivery is exellent.Well done MAISMORE
Bee feeders & crown boardsBy Stephen Fry on 05/06/2012
A very efficient service, excellent quality products.
MrBy Stewart Waters on 05/06/2012
No problem with order and delivered promptly
FEEDBACKBy An anonymous customer on 04/06/2012
Swift Service, Helpful Staff
Beekeeping equipmentBy An anonymous customer on 04/06/2012
Excellent quality frames - far better than others I had ordered from another supplier. And very helpful, fast delivery. thanks!
MrBy Peter Birch on 04/06/2012
I do about half of my purchases on line, the balance on the phone and I have always found them extremely helpful. My orders are dispatched promptly and are well packed. If there is a hic-up (usually by my mis-ordering) then it is always sorted out quickly and pleasantly.
I frequently recommend them to my contacts
delivery of orderBy mick from norfolk on 03/06/2012
i e-mailed the order on sunday evening and recieved it
on tuesday morning, this is good service. when i have made
telephone enquiries i have always been given good advice
in a polite manner
Recent Beekeeping SuppliesBy Brian Forster on 03/06/2012
An excellent company to do business with.
All orders are dispatched faultlessly and with, in my experience, quicker than
some other beekeeping suppliers.
Telephone enquiries show professional expertise.
bee stuffBy An anonymous customer on 03/06/2012
Always order from this company. thay are very helpfull and always sort your orders very quickly and they are very reasonably priced.
hive bitsBy An anonymous customer on 03/06/2012
Excellent service. Prompt delivery of flat pack hive and frames etc.
Product on website not availableBy An anonymous customer on 02/06/2012
Ordered online , they charged my credit card . 2 days later I get a phone call to say we won`t have your stuff in for 2 months , payment is gone from credit card at this stage. I told them forget the order , the product was wanted now not in 2 months, the full amount was not credited back to my card. Online shops should have a stock number of the quanity in stock
MrBy Lester Doman on 02/06/2012
the quality of their products are good and the prices are reasonable. I wonder if they will lose this edge as they compete and grow and then everything becomes a bit supermarket (pile it high sell it low with the associated loss of quality and service)
Maisemore reviewBy Jonathan Coombs on 31/05/2012
Prompt service and all the right products in the box. We`ve have used Maisemore before and will use them again.
May 12 orderBy Garry Bowler on 30/05/2012
Excellent service as always. Prompt delivery. Webvsite reasonably straightforward to use, products required easy to find.
foundation orderBy An anonymous customer on 30/05/2012
straightforward process, good packing, no problems
beekeeping equipmentBy An anonymous customer on 29/05/2012
Excellent buying experience - easy to use the website, very quick delivery and items exactly as ordered. will use them next time I`m in need.
beekeeping equipmentBy t r baker on 29/05/2012
my last order was delivered the following day in good condition ,also maisemore are competitive on price ,will use again
MaisemoreBy An anonymous customer on 29/05/2012
Goods as ordered. Excellent service.
maisemore apiariesBy An anonymous customer on 28/05/2012
product just as described in catalogue and the chap even got his tape measure out to check the dimensions of the extractor I was interested in.
Easy to use website
Purchases quickly dispatched
Order reviewBy Mark Peters on 28/05/2012
A good range of quality products which were easy to find and order from the website. None of it is what I would call `cheap` (what beekeeping equipment is these days?) but the prices are fair and I was allowed to ring and amend the order without any hassle. Postage costs were, I thought, a little on the dear side but delivery was prompt and well packaged.
I would definately use them again.
Bee equipment orderBy An anonymous customer on 28/05/2012
Very prompt service.
ReviewBy Steven Carter on 25/05/2012
I always use Maisemore for all my Bee bits and pieces.
Lovely people who always help me to get the right things.
Everything is always well packed and protected.
Thank you, Richard, Caroline, Dan and Sue and anyone I have missed off.
Hope you are all keeping well.
Best regards, Steve
6 Coppice End, Highwoods, Colchester, Essex, CO4 9RQ
Tel no 01206 844911
Recent orderBy An anonymous customer on 24/05/2012
Website very user friendly prompt and efficient service
MrBy Martyn Jennings on 23/05/2012
As a new beekeeper,I have always received very good service and guidance from the friendly staff at Maisemore.
Speedy ServiceBy Felicity Le Marquand on 22/05/2012
I am very impressed by the easy to negotiate website and the speed of the deliveries.
First classBy An anonymous customer on 21/05/2012
Easy ordering, and fast effecient delivery. Goods (hive) in good order and packed well and now in full use. Thank you. Will have no problem using company again.
Bee paraphernaliaBy An anonymous customer on 20/05/2012
Prompt order fulfilment, website reasonably easy to navigate,prices comparable with other suppliers. The shredded cardboard used in the packaging makes excellent smoker fuel. Would it be possible to remove the plastic tape before shredding?
An excellent supplierBy An anonymous customer on 20/05/2012
Always very helpful. Items are dispatched promptly, and if there is ever a problem (very rare) they deal with it quickly and courteously. The staff are knowledgeable in their subject and willing to give advice. An excellent supplier
GlovesBy J Grey on 20/05/2012
Exactly as expected and speedy delivery
MaisemoreBy An anonymous customer on 18/05/2012
Staff are helpful but the shop is too small i.e. tight to get into
Beekeeping equipmentBy Paul Embden on 18/05/2012
Good website, easy to use. Thought that Maisemore might have amailed me to let me know expected delivery time.
Hive flat packBy S Bissell on 17/05/2012
I found the quality of items very good. I did however have difficulty have understanding the printed information for assembly and had to take apart some items to reassemble. I am used to diy projects.
good company to deal withBy dalby on 17/05/2012
web site fine- but service and information received when you phone in with a query/for advice is great - i rang to check stock availability and then ended up placing a phone order when the team were right in the middle of the spring convention- and someone even ran across to the `warehouse` to make sure they could complete order and ship it before they let me place the order. there is a supplier locally i could use - but they beat them on price- and partic. attitude and service. Really good guys.
purchase of supersBy An anonymous customer on 15/05/2012
fast, reliable and good quality products
mrBy paul o`higgins on 15/05/2012
Website is solid, comprehenisve and functional and the product range great
WBC hive in the flatBy Steve Hooper on 14/05/2012
Hive parts were delivered promptly and were of good quality timber.
Was easy enough to assemble apart from a couple of the lifts where the dovetails didn`t line up by a few millimetres, consequently when trying to put the lifts in question together the sides split slightly which was a bit disappointing.
I found the website ordering easy to use and my telephone queries/enquiries were answered intelligently.
mrBy lee blackford on 13/05/2012
ecellent fast service and product .packaging could of been less
Just in time managementBy An anonymous customer on 12/05/2012
The brood foundation and framd arived ten minutes after a hive swarmed. Just enough time to make up the new brood frames and hive the swam!!
MaisemoreBy Mrs P Maundrell on 10/05/2012
Items were recieved promptly and in full
maisemore labelsBy marie on 10/05/2012
I have ordered from maisemore many times and have never had any problems, they are fast and efficient at their deliveries and everything is always packed very well. They are a very good company and I will continue to use them in future.
My reviewBy Tom Halifax on 10/05/2012
I find them very good and they respond quickly to any questions asked.
Excellent ServiceBy Richard Rickitt on 09/05/2012
I ordered a range of equipment including frames, hive parts and foundation. The whole order was well packaged and although I ordered it in the afternoon it was delivered the following morning, which I wasn`t expecting! Thanks!
postage and packagingBy An anonymous customer on 08/05/2012
I was surprised my parcel arrived as the address had been written on the parcel tape on the end of the box, which which had almost been rubbed off during transit. Only my Name was legible as this was written above the tape, there was a `documents enclosed` label on the parcel but this did not show or in fact have my address anywhere on it.
I would suggest, better attention be paid to more legible postage and packaging.
I found the website satifactory though.
FramesBy Tony Cherry on 07/05/2012
Flat frames and foundation are well made and easy to assemble. The diagrams indicating the dimensions of the frames could perhaps be slightly clearer, if only by referring to the upright dimension as `depth`.
new buyerBy Jayne Williams on 06/05/2012
Maisemore were fantasic, my husband had bought me a surprise hivefrom them and I was unsure what size gloves to get and what type of foundation to purchase so I rang them before finishing my on-line order and they were very helpfull especially as I`m a first time buyer for Bee supplies
Parts OrderBy An anonymous customer on 06/05/2012
Excellent speedy service.
beehiveBy fiona hay on 05/05/2012
excellent delivery rate, order arrived very quickly,lovely quality beehive, i did send an e mail when I received it as so pleased but it bounced back from your end.Bees seem to like their new home too!
XXXBy An anonymous customer on 05/05/2012
rapid and straightforward
Maisemore ApiariesBy Humphrey Berridge on 03/05/2012
Very efficient and prompt service.
On-line ordering good. Packaging robust and effecive.
WBC roof and liftsBy Clive Saunders on 02/05/2012
Excellent transaction, speedy delivery.
but ... the nails provided to assemble the roof are completely in adequate. (I had to get stronger ones from the hardware store as the Maisemore nails bent at the sight of a hammer coming towards them). To pin the metal roof cover with them was impossible.
Happy (and dry) bees!
three wbc rhombus clearer boardsBy steven carter on 29/04/2012
good website although i prefer to talk to maisemore staff at times to make sure i am ordering the right thing for my wbc hives. the staff are really, really, really helpful all the time and make sure you get all the right things/sizes for my hives. they are on first name terms very friendly and nothing is too much trouble to make sure you get what you need. everything is always well packed and padded out with corrugated/ shredded cardboard to protect your items. orders despatched very quickly. they also give advice on equipment you need to achieve your end result. i order virtually all my bee keeping equipment from maisemore - they are tops!!!!!
orderBy s bowdler on 28/04/2012
excellent delivery service.
excellent serviceBy loynes on 28/04/2012
prompt attention. goods received in excellent condition
mrBy roger jackson on 26/04/2012
good web site & prompt service
recent orderBy chris clothier on 25/04/2012
i found your website easy to use i mad a mistake in my order and telephoned you on the next day where i found your staff very help full and the mistake was rectified.
online shopBy john woodlock on 25/04/2012
excellent speed of delivery - generally good service - quality ok but not as good as thorne`s
amazing maisemoreBy francine sagar on 25/04/2012
this was so painless i will keep doing it again and again. a well laid-out website with enough information but no overload, orders easy to place (even if like me you want to keep adding and taking away and changing your mind). stuf really well packed; collection very straightforward (unlike their main competitor who had lost my order!) and with a smile. great experience. but there again, buying from maisemore always has been for me...